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Hotel Santa Maria Novella

4.0 star property
Hotel with free breakfast, steps from Piazza di Santa Maria Novella

Choose dates to view prices

Photo gallery for Hotel Santa Maria Novella

City view from property
Exterior
Reception hall
Free daily buffet breakfast
Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk
Hotel Santa Maria Novella in central Florence offers a peaceful retreat with a rooftop terrace and coffee shop. Enjoy a breakfast buffet, book a spa massage, or relax by the lobby fireplace. Visitors praise the helpful staff and excellent property condition.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
  • 103 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Designer toiletries
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 8 min walk - 0.5 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Uffizi Gallery - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Buca Mario - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Giotto Pizzeria - ‬2 min walk

About this property

Hotel Santa Maria Novella

Upscale boutique hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Piazza del Duomo, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • Wedding services, multilingual staff, and 1 meeting room
  • Concierge services, a reception hall, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 71 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Designer toiletries, bidets, and hair dryers
  • LCD TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Santa Maria Novella?

Self parking is available for EUR 48 per day.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santa Maria Novella?

Check-out is at noon.

Where is Hotel Santa Maria Novella located?

Located in Historic Centre of Florence, this boutique hotel is steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Reviews

Hotel Santa Maria Novella Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 846 out of 1016 reviews
Rating 8 - Good. 117 out of 1016 reviews
Rating 6 - Okay. 31 out of 1016 reviews
Rating 4 - Poor. 12 out of 1016 reviews
Rating 2 - Terrible. 10 out of 1016 reviews

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms, friendly staff, fantastic location.
Stayed 3 nights in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great location to the city and RR.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if travelling by train and very convenient to all of the sites.
Stayed 2 nights in Sep 2025

10/10 Excellent

Haoqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will comeback again, love this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff I would definitely stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Very convenient location for sight seeing and restaurants. The staff was very helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the staff made the stay what it was. Friendly and accommodating!
Parione was some of the best dining we’ve ever had.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Hint — be sure to go across the Square to Señor Vino‘s for wine and lovely salads, and main courses be sure to pick up an extra bottle of wine so you can go to the top deck at the hotel and enjoy the sunset
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic hotel with a very European feel. The room and bathroom are great. Personnel is wonderful. You can walk anywhere from this hotel; the location is just perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly located close to the train station and main square but was also affordable and luxurious. The staff was accommodating and rooms were spacious and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful authentic experience
Stayed 1 night in Sep 2025

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
santa Maria Novella hotel was beautiful! The room was gorgeous with a stunning marble bathroom. Amenities and service were first rate. Buffet breakfast was ample! Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

John-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. View from room was wonderful. Extremely clean and staff were great. Love this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location & beautiful hotel. We enjoyed our stay there.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It was in a great location and very walkable to restaurants, etc. It was a beautiful hotel! Loved the decor! The staff was amazing and very friendly and helpful. The room was awesome and spacious! Very comfortable bed too! The breakfast was outstanding! I would definitely stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with wonderful rooms and breakfast in the heart of everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel , well located
Stayed 2 nights in Apr 2025

10/10 Excellent

FrancisV

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff who are friendly and helpful. Front end staff was accommodative to all our needs. Breakfast was great with variety of options. 5 star experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dunja

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walkable
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Clean rooms, comfortable beds. Great location, within easy walking of all major attractions. The breakfast each morning was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and aesthetic. Staff was very friendly and service exceeded expectations. Would highly recommend to anyone visiting Florence.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, amenities, property conditions & facilities
Probably one of the best stays during our travel. everything about this property is simply perfect. the staff was super courteous, location was just 5 minute walk from train station and City Center. located just accross Santa Maria Church, it was the perfect choice and is highly recommended.10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Clean Great stai
Stayed 2 nights in Apr 2025

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