See all properties

Hotel Roma

4.0 star property
This upscale hotel brings together artistic charm and prime location, just steps from Florence's historic treasures like the Basilica of Santa Maria Novella

Choose dates to view prices

Photo gallery for Hotel Roma

Lobby lounge - Hotel Roma (Florence)
Lobby - Hotel Roma (Florence)
Lobby - Hotel Roma (Florence)
Exterior - Hotel Roma (Florence)
Aerial view - Hotel Roma (Florence)
Hotel Roma is perfectly positioned near Florence's iconic Baptistery and the Cathedral of Santa Maria del Fiore. Guests love the stylish atmosphere, on-site art gallery, and café. Rooms include WiFi, and travelers consistently praise the helpful, attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Double or Twin Room, 2 Bedrooms, Connecting Rooms

  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Double or Twin Room, Annex Building (High floor, no lift)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Suite, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Roma is near a metro station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Florence Baptistery and Piazza della Signoria. Don't miss out on a visit to Boboli Gardens. Visit our Florence travel guide
Map
Piazza Santa Maria Novella 8, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella
    Piazza di Santa Maria Novella
    1 min walk - 0.0 miles
  • Basilica of Santa Maria Novella
    Basilica of Santa Maria Novella
    2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    6 min walk - 0.4 miles
  • Piazza della Signoria
    Piazza della Signoria
    8 min walk - 0.5 miles
  • Ponte Vecchio
    Ponte Vecchio
    10 min walk - 0.5 miles

Getting around

  • Unità Tram Stop
    3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    6 min walk
  • Florence Airport, Peretola (FLR)
    24 min drive

Restaurants

  • Osteria Belle Donne
    2 min walk
  • Ristorante Buca Mario
    1 min walk
  • Gilò
    2 min walk
  • Croce Di Malta
    2 min walk
  • Cafe dei Fossi
    1 min walk

About this property

Hotel Roma

Upscale hotel near Basilica of Santa Maria Novella
Located close to Florence Baptistery and Cathedral of Santa Maria del Fiore, Hotel Roma provides an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Luggage storage, free newspapers, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 57 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Showers, bidets, and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Studio Suite | Minibar, in-room safe, desk, blackout drapes
Hotel Paris
Historic Centre of Florence
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,005 reviews
Hotel Paris
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1700
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pet-sitting services are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Covered valet parking fee: EUR 40 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Roma
Hotel Roma Florence
Roma Florence
Roma Hotel
Hotel Roma Hotel
Hotel Roma Florence
Hotel Roma Hotel Florence

Frequently asked questions

Is Hotel Roma pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Valet parking is available for EUR 40 per day.

What time is check-in at Hotel Roma?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Roma?

Check-out is at 11:00 AM.

Where is Hotel Roma located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Basilica of Santa Maria Novella, Florence Baptistery, and Cathedral of Santa Maria del Fiore. Ponte Vecchio and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Roma Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 283 out of 556 reviews
Rating 8 - Good. 180 out of 556 reviews
Rating 6 - Okay. 63 out of 556 reviews
Rating 4 - Poor. 19 out of 556 reviews
Rating 2 - Terrible. 11 out of 556 reviews

Reviews

Verified

10/10 Excellent

Julia Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would want to stay at Hotel Roma whenever I visit Florence. I want to recommend it to all my friends. What a perfect spot, so central to everything you want to see in Florence. And such amazing staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! Quiet hotel right in the heart of downtown. My husband and I were able to walk from the train station without any problems while pulling our luggage. We walked everywhere, never needed a car or taxi for that matter. Cute and super clean room. Very comfortable! Would definitely stay there again!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Its my favorite hotal in Florencia. Its my de second stay. From a great staff extremly helful and always with an smile in their face. Great location. Close to the train station. And to the best restaurants.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! Very quiet!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
very nicely located, beautiful hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Gerardo Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and very friendly people
Stayed 2 nights in Dec 2024
Verified

8/10 Good

KIN FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staffs are friendly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a great view. Very nice hotel. Would come back and recommend.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Swarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable hotel. Located very conveniently.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

ANN

Liked: Cleanliness, staff & service
The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Anita

Disliked: Cleanliness
It’s ok, location is great, property not very clean but outdated. Very friendly customer service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gohar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ricardo Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent localization accessible to train station, good service and excellent staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in went smoothly with no language barrier. The extras in the room were exceptional from toiletries, to snacks and beverages to the complimentary bottle Of wine.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Comfortable room. Friendly staff. Breakfast ok.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and beautiful

The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.
Minibar TV and desk
Two twins option
Bathroom
Bathroom
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.
Stayed 1 night in Sep 2024