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Hotel Palazzo Ognissanti

4.0 star property
Hotel with a 24-hour front desk, steps from Historic Centre of Florence

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Photo gallery for Hotel Palazzo Ognissanti

Exterior
Garden
Classic Double Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Minibar, in-room safe, desk, laptop workspace

Classic Single Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room, Ground Floor

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Classic Double Room, 1 Double or 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (Jolly)

Minibar, in-room safe, desk, laptop workspace

Double Room (Jolly)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bidet
Minibar
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Map
Via Maso Finiguerra 12R, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.4 miles
  • Ponte Vecchio - 12 min walk - 0.6 miles
  • Cathedral of Santa Maria del Fiore - 14 min walk - 0.8 miles
  • Uffizi Gallery - 14 min walk - 0.8 miles
  • Piazza del Duomo - 15 min walk - 0.8 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 9 min drive

Restaurants

  • ‪Se - Sto - ‬3 min walk
  • ‪Winter Garden by Caino - ‬3 min walk
  • ‪Il Profeta - ‬1 min walk
  • ‪Joshua Tree Pub - ‬4 min walk
  • ‪Space Electronic SRL - ‬2 min walk

About this property

Hotel Palazzo Ognissanti

Upscale hotel near Historic Centre of Florence
Cathedral of Santa Maria del Fiore and Uffizi Gallery are located near Hotel Palazzo Ognissanti, which provides a terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • Limo/town car service, valet parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and luggage storage
  • A 24-hour front desk, smoke-free premises, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Palazzo Ognissanti have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required and discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 25 per night)

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1Z6GL6N57

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Frequently asked questions

Is Hotel Palazzo Ognissanti pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palazzo Ognissanti?

Self parking is available for EUR 20 per night. Valet parking is available for EUR 25 per night.

What time is check-in at Hotel Palazzo Ognissanti?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palazzo Ognissanti?

Check-out is at 11 AM.

Does Hotel Palazzo Ognissanti provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 160 per person applies.

Where is Hotel Palazzo Ognissanti located?

Located in Santa Maria Novella, this hotel is steps from Chiesa di Ognissanti and Historic Centre of Florence. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 5-minute walk and Unità Tram Stop is 7 minutes.

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Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 474 reviews
Rating 8 - Good. 186 out of 474 reviews
Rating 6 - Okay. 101 out of 474 reviews
Rating 4 - Poor. 37 out of 474 reviews
Rating 2 - Terrible. 9 out of 474 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024

10/10 Excellent

Ninfa Karelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable to every attraction. Friendly and helpful staff. Comfortable and clean room, with mini-fridge. Well maintained hotel. Great breakfast. Thanks for an enjoyable stay.
Stayed 4 nights in May 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Highly recommended, excellent service and very clean. Tasty breakfast is included. Good location.
Stayed 3 nights in Sep 2023

10/10 Excellent

AlGene

Liked: Cleanliness, staff & service, property conditions & facilities
We were a party of 10 who needed a place to stay when our flight was canceled. The manager and his staff were far more accommodating than most hotels. IMMACULATE rooms, public areas and breakfast was perfect. We will definitely return our business to this freshly renovated property. Well done and Bravo Hotel Palazzo Ognissanti.

6/10 Okay

Arild

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice location, but…..

Very nice location. But very noizy, could heat everything from room next door and the street. Bed not that great either.
Stayed 4 nights in Dec 2023

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is wonderfufl. The access to all places easy. There are problems with security in Firenze and in the neighbourhood It is a pity and not the fault of the hotel Firenze is beautiful
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room

The room I had was definitely NOT the best room at this nice hotel but I needed a budget friendly option. The room opened to the outside and didn’t have AC. I had to leave early so didn’t get to enjoy the breakfast that was included. The bed was pretty hard but that’s common in Europe/Italy. But the staff was incredibly friendly and helpful!
Stayed 1 night in May 2024

8/10 Good

Kyle

The front of house staff(Victoria) was exceptional. No coffee/ teas in the rooms. Breakfast is 7:00, so no option for coffee. Nothing in the area opens before 7:00.
Stayed 2 nights in Sep 2023

6/10 Okay

Luciano

Liked: Cleanliness, staff & service
On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was full, so I couldn't change room. Their solution was to send up a fan. Luckyly we went in early May so weather was still cool, our room was over looking the inside patio, we had to sleep with the window open, so we didn't have a noise issue. But a/c not working is unacceptable! Major attraction were within walking distance (15-20) minutes, we are in mid 60's so took a rest halfway. We always sat at the Piazza di Santa Maria Novella which is a beautiful plaza! We has a couple of meals at the local pizzeria/Osteria MASO, a 2 minute walk, reasonable prices, good food, great service.
Stayed 1 night in Apr 2024

8/10 Good

Dominique

Liked: Staff & service, property conditions & facilities
Très bien situé
Stayed 5 nights in Apr 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
朝食付で周辺ホテルと比べて 非常にリ−ズナブル
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Stayed 1 night in Jan 2025

10/10 Excellent

Graciela

Stayed 2 nights in Jan 2024

10/10 Excellent

Aayush

Stayed 2 nights in Sep 2024

8/10 Good

Marie-louise

Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Nicodemos

Disliked: Property conditions & facilities
O ar condicionado sem funcionar, colchão péssimo e box do banheiro muito pequeno e com vazamentos na hora do banho !!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024