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Hotel Palazzo dal Borgo

4.0 star property
Hotel with a bar, steps from Piazza di Santa Maria Novella

Choose dates to view prices

Photo gallery for Hotel Palazzo dal Borgo

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Superior Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, slippers
Lobby sitting area
Garden
Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing
Hotel Palazzo dal Borgo sits in downtown's center, offering a cozy library for quiet moments and a bar for evening relaxation. Guests appreciate the in-room WiFi that keeps them connected and the multilingual staff who consistently provide memorable service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Palazzo dal Borgo is near a metro station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Boboli Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting.
Visit our Florence travel guideOpens in a new window
Map
Via Della Scala 6, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles
  • Ponte Vecchio - 9 min walk - 0.5 miles
  • Piazza del Duomo - 10 min walk - 0.6 miles
  • Uffizi Gallery - 13 min walk - 0.7 miles

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 10 min drive

Restaurants

  • ‪Osteria Pastella - ‬1 min walk
  • ‪Buca Mario - ‬3 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬2 min walk
  • ‪Ostaria Dei Centopoveri - ‬1 min walk
  • ‪Vincanto - ‬2 min walk

About this property

Hotel Palazzo dal Borgo

Upscale hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Palazzo dal Borgo provides a library, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-in, and a 24-hour front desk
  • Free newspapers, a porter/bellhop, and smoke-free premises
  • A front-desk safe, concierge services, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Palazzo dal Borgo offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1480
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Is Hotel Palazzo dal Borgo pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Palazzo dal Borgo?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hotel Palazzo dal Borgo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo dal Borgo?

Check-out is at 11 AM.

Where is Hotel Palazzo dal Borgo located?

Located in Historic Centre of Florence, this hotel is steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 10 minutes. Unità Tram Stop and Alamanni - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel Palazzo dal Borgo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 611 reviews
Rating 8 - Good. 239 out of 611 reviews
Rating 6 - Okay. 71 out of 611 reviews
Rating 4 - Poor. 22 out of 611 reviews
Rating 2 - Terrible. 13 out of 611 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect area to get to see tourist attractions, dining options, to and from the train station. The staff were extremely friendly and knowledgeable with great advice. Breakfast on the patio there was also fantastic. Will definitely stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.
Stayed 1 night in Sep 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room had character and we enjoyed earring breakfast on the outdoor patio. It was a short walk to the train station and an easy walk to the Duomo
Stayed 2 nights in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very good breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Aug 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Stayed 1 night in May 2025

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical palace! Good place to stay in Firenze. Hotel staff is very kind.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Rome
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice with super-helpful staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs!!!

The hotel had bed bugs and we were bitten all over.
Stayed 2 nights in May 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and beautiful building

Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
a really nice and friendy place to stay!!
Stayed 4 nights in Mar 2023

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful historic Palace stay

Beautifully decorated historic building which once served as a palace. Our triple room was spacious, with two shower rooms and high ceilings. The breakfast selection was the best we had during our Italy trip. Staff were very friendly. Location was perfect - easy to walk to the main train station and also all the attractions are just within walking distance. Many restaurants and shops nearby. Also the oldest pharmacy in the world is one minute walk away. Overall we enjoyed our stay and recommend to anyone wanting to get a true feel of Florence.
Wonderful breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.
Stayed 9 nights in Jan 2025

10/10 Excellent

Kazim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room’s tasteful and unique decor, which added to its charm. It was also spotlessly clean. We appreciated the complimentary condiments, refreshments, and beverages. However, we did miss having a microwave, as it would have been helpful with little kids. The location was highly walkable—we arrived by train, and it took us just eight minutes on foot. The included breakfast was delicious and offered a wide variety of options. Overall, it was a wonderful stay, and we highly recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Florence!

Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Stayed 2 nights in Jun 2024

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