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Hotel Indigo Florence by IHG

Property class: 4

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Photo gallery for Hotel Indigo Florence by IHG

A balcony with a table set for two, featuring a drink and a bowl of olives. - Hotel Indigo Florence by IHG (Florence)
Property video
A pool area with a clear water surface, surrounded by a low wall and trees. - Hotel Indigo Florence by IHG (Florence)
A bar area with a counter, stools, and a decorative wall. - Hotel Indigo Florence by IHG (Florence)
A grand lobby with ornate woodwork, a central reception desk, and a large skylight. - Hotel Indigo Florence by IHG (Florence)
Piazza del Duomo and Ponte Vecchio are located near Hotel Indigo Florence by IHG, which provides a poolside bar, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Binomio, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room (1 Single Bed)

A hotel room with a large bed, a round headboard with a decorative map, a small bedside table with a lamp, and a hanging light fixture.

Room (1 Single Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

A modern hotel room with a TV mounted on the wall, a dining area with a table and chairs, and a seating area with a bench.

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

A balcony with a glass table, a chair, and a vase with dried plants.

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (1 King, Single Sofa Bed)

A hotel room with a bed, a sofa, a nightstand, and wall art.

Premium Room (1 King, Single Sofa Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a nightstand, and a decorative mirror.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (1 Queen, Single Sofa bed)

A modern living room with a grey sofa, a blue armchair, and a small table with a vase. There are framed pictures on the wall and a mirror with a geometric pattern.

Premium Room (1 Queen, Single Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

A bedroom with a large bed, a bench, a hanging light fixture, and a view of the outside through sheer curtains.

Standard Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A modern hotel room with a TV mounted on the wall, a dining area with a table and chairs, and a seating area with a bench.

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A modern bedroom with a large bed, a small bedside table, a wall-mounted lamp, and a floral wallpaper.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a view of the city, and a decorative headboard.

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (1 King, Single Sofa Bed)

A modern bathroom with two sinks, a large mirror, and decorative lighting.

Suite (1 King, Single Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Double Bed

A modern bedroom with a large bed, a small bedside table, a wall-mounted lamp, and a floral wallpaper.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Indigo Florence by IHG is near the airport and near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Fortezza da Basso. Traveling with kids? Consider Arcetri Observatory, or check out an event or a game at Visarno Arena. Visit our Florence travel guide
Map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123

What's nearby

  • A historic brick wall with a small tower, a paved pathway, and a row of bollards along the side.
    Fortezza da Basso
    8 min walk - 0.5 miles
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    10 min walk - 0.5 miles
  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    10 min walk - 0.5 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    14 min walk - 0.8 miles
  • Leopolda Station Exhibition Center
    8 min walk - 0.5 miles

Getting around

  • Fratelli Rosselli Tram Stop
    4 min walk
  • Florence Santa Maria Novella Station
    5 min walk
  • Florence Airport, Peretola (FLR)
    25 min drive

Restaurants

  • McDonald's
    6 min walk
  • McDonald's
    6 min walk
  • Vyta
    5 min walk
  • All'Antico Vinaio
    5 min walk
  • Bar & Snack Mokà
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 45 per day)
  • Covered, secured self parking on site (EUR 35 per day)
  • Valet parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binomio

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Wine tasting room

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 12 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Null
  • Portable bathtub seat
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2023
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 45 per day(2625 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A14THTGKQ4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Indigo Florence by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Hotel Indigo Florence by IHG pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 35 per day. Valet parking is available for EUR 35 per day.

What time is check-in at Hotel Indigo Florence by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Florence by IHG?

Check-out is at noon.

Where is Hotel Indigo Florence by IHG located?

This family-friendly Florence hotel is located near the airport, within a 15-minute walk of Stazione Leopolda, Piazza di Santa Maria Novella, and Fortezza da Basso. Piazza del Duomo and Ponte Vecchio are also within 1 mi (2 km). Fratelli Rosselli Tram Stop and Alamanni - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Florence by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 150 out of 227 reviews
Rating 8 - Good. 54 out of 227 reviews
Rating 6 - Okay. 14 out of 227 reviews
Rating 4 - Poor. 8 out of 227 reviews
Rating 2 - Terrible. 1 out of 227 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, Hotel. The Staff was so helpful and answered any questions that we had.
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was clean, staff was great and responsive, Location not so great and our room was small and uncomfortable for Mom & 2 adult kids!!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish you could have seen the look on my husband’s face when we walked into the breakfast buffet! He was (we both were) absolutely delighted every morning by the quality and variety of the food. The staff was thoughtful, helpful, and fun to talk with and even brought us champagne when they learned it was our honeymoon. Convenient walk to Santa Maria Novella train station. Highly recommend and would definitely stay here again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay in this hotel. We stayed 4 nights in this hotel. Very close to Train Station and also had excellent views from our room. Breakfast is excellent. Plenty of options and delicious.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty as well as our room. The pool was so refreshing after walking around in 100 degree temps.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff were super nice! Awesome AC and food!!! Location is close to the train station but a little sketchy looking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised beautiful clean hotel near station with great amenities and close to train station and staff was very very helpful and accommodating they even brought me fan in the middle of night . Front desk and bar area both were super nice and friendly .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is right by the train station so that was an added bonus BUT a little far from the city. Super clean, friendly staff overall a great stay. Only downside was that it was located on a busy ONE WAY street so during peak hours it could be hard to leave/ get to the area if traveling by taxi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this Hotel. It’s very near the train station and the main centre is 10 -15 minute walk. Amenities were excellent. Loved the free mini bar. The room was quiet and a great size.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was wonderful respite in 100 degree heat
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great hotel is clean
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and very clean room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Super friendly and helpful staff Nice room
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great quiet, and location close to train station. The breakfast was amazing and offered a lot. Staff friendly. Only complaint is that the tub/ shower is poorly designed in that the shower glass protector is only half the tub and not the half that has the showerhead! By the time I’d finished my shower with trying to keep the showerhead pointed toward the front where the door was, I had a swimming pool on the floor of my bathroom and had to use all the towels to sop it up. Maybe they expect you to only take a bath? Everything else was great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very nice place to stay and clean
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room within walking distance to all tourist spots.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing breakfast, friendly staff & clean comfy rooms
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ A Golden Five-Star Stay in Florence We absolutely loved our stay at Hotel Indigo Florence. Everything about the hotel was excellent—clean, comfortable, beautiful, and perfectly located. It was extremely convenient for exploring Florence, a city we completely fell in love with for its people, its beauty, and the incredible history that seems to be waiting for you on every block. What truly made our stay special, though, was the people. A very special thank you to Piero, the restaurant host, who made us feel genuinely at home away from home every morning at breakfast. His warmth, kindness, personality, and attention made breakfast something we looked forward to each day. For our family, Piero deserves a golden five stars! ⭐⭐⭐⭐⭐ We also want to recognize the wonderful front desk staff. Every day, they took the time to ask whether we needed fresh water or anything else to make our stay more comfortable. These may seem like small gestures, but that level of thoughtfulness and attention is exactly what turns a good hotel stay into a memorable one. We always felt that the staff genuinely cared about our comfort. Florence completely captured our hearts, and having such a welcoming hotel to return to after exploring the city made the experience even more special. Hotel Indigo Florence was perfect for our family in every aspect.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably walkable to tourist sites.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing! All the amenities were great!!!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Wonderful hotel - friendly & helpful staff, spotlessly clean. Beautiful breakfasts with wide range of selection. Close to tram stop from airport. Close enough to town to walk to see the sights. There was also a well equipped gym includung treadmill and outdoor swimming pool Would definitely recommend.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near train station. I felt safe easy walk to main attractions. Great location to get to from the airport by tram. Only draw back is the area is not very pretty but a town that was built in the 1400 who cares.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything looks great, and also recommended great restaurants
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple of days to discover Firenze. Staff is very friendly, hotel has lots to offer, everything is clean and nicely designed. Breakfast was good, has something to offer for every taste.
Stayed 2 nights in Jul 2025