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Hotel Hermitage

3.0 star property
Colonial hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Hermitage

Restaurant
Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi
Lobby
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room

Economy Double Room | View from room

Economy Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, in-room safe, free WiFi

Classic Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi

Double Room Ponte Vecchio view

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, in-room safe, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122

What's nearby

  • Uffizi Gallery - 2 min walk - 0.1 miles
  • Ponte Vecchio - 2 min walk - 0.1 miles
  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles
  • Piazza di Santa Maria Novella - 9 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Signorvino - ‬4 min walk
  • ‪La Borsa - ‬2 min walk
  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬1 min walk
  • ‪Ristorante Queen Victoria - ‬1 min walk

About this property

Hotel Hermitage

Family-friendly hotel near Ponte Vecchio
A short walk from Uffizi Gallery and Pitti Palace, Hotel Hermitage provides a rooftop terrace, a bar, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, babysitting (surcharge), and a front-desk safe
  • A 24-hour front desk, an elevator, and multilingual staff
  • A porter/bellhop, free newspapers, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Hermitage include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • 5 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is Hotel Hermitage pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet.

What time is check-in at Hotel Hermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hermitage?

Check-out is at 11:00 AM.

Where is Hotel Hermitage located?

This family-friendly Florence hotel is located in the historical district, steps from Arno River, Ponte Vecchio, and Uffizi Gallery. Piazza della Signoria and Palazzo Vecchio are also within 5 minutes. Unità Tram Stop is 11 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.

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Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia Fearn

Liked: Staff & service, amenities, property conditions & facilities
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Breakfast was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Cool vibe
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end! The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful. Overall it was a good experience.
Stayed 5 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Stayed 2 nights in May 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th floor a bit loud from floor above
Stayed 3 nights in May 2025

4/10 Poor

Zaileen

Disliked: Staff & service
Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Stayed 7 nights in Mar 2025

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Stayed 3 nights in Mar 2025

2/10 Terrible

Leonid

Disliked: Amenities, property conditions & facilities
Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Stayed 1 night in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the centre of Florence - can recommend
Stayed 1 night in Sep 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Kind and attentive staff. Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to important sites. The breakfast room was amazing. The personel was very friendly
Stayed 2 nights in Sep 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, walkable, safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
Stayed 1 night in Aug 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, located very close to all landmarks.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done. Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Stayed 2 nights in Sep 2024

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but the shower was absolutely horrible and the elevator was really hard to use because of how slow and small it was. The rooftop restaurant was great! The cacio e pepe was so delicious!!
Stayed 2 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
They sold us a three person room but only allowed two to sleep in it. One blanket had dirty spots
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 3 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are all helpful and so friendly the location is perfect !I would highly recommend this location.
Stayed 8 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Location was great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sidney

They are great! I even forgot my wallet after checkout and they made sure to contact me to return. Great staff, Amazing location!
Stayed 2 nights in Jul 2024