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Hotel Hermitage

3.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Hermitage

Restaurant
Exterior
Economy Double Room | View from room
Exterior
Lobby
Hotel Hermitage welcomes families to the heart of Florence's Historic Center. Travelers can enjoy breathtaking views from the rooftop terrace, relax with drinks at the bar, and stay connected with in-room WiFi. Previous guests consistently praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, in-room safe, free WiFi

Classic Double or Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bidet
Hair dryer
Designer toiletries
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Premium bedding, down comforters, in-room safe, free WiFi

Economy Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down comforters, in-room safe, free WiFi

Double Room Ponte Vecchio view

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bidet
Hair dryer
Designer toiletries
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down comforters, in-room safe, free WiFi

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Bidet
Hair dryer
Designer toiletries
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122

What's nearby

  • Ponte Vecchio - 2 min walk - 0.1 miles
  • Uffizi Gallery - 2 min walk - 0.1 miles
  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Palazzo Vecchio - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Caffé Maioli - ‬2 min walk
  • ‪Signorvino Firenze - ‬3 min walk
  • ‪Caffe delle Carrozze | Gelateria Artigianale - ‬1 min walk
  • ‪Vinaino - ‬3 min walk
  • ‪Ristorante Orologio - ‬1 min walk

About this property

Hotel Hermitage

Family-friendly hotel near Ponte Vecchio
A short walk from Uffizi Gallery and Cathedral of Santa Maria del Fiore, Hotel Hermitage provides a rooftop terrace, a bar, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, babysitting (surcharge), and luggage storage
  • A porter/bellhop, a TV in the lobby, and smoke-free premises
  • Multilingual staff, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Hermitage include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • 5 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Frequently asked questions

Is Hotel Hermitage pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Hermitage?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hermitage?

Check-out is at 11:00 AM.

Where is Hotel Hermitage located?

This family-friendly Florence hotel is located in the historical district, steps from Arno River, Ponte Vecchio, and Uffizi Gallery. Piazza della Signoria and Palazzo Vecchio are also within 5 minutes. Unità Tram Stop is 11 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.

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Reviews

Hotel Hermitage Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.4

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay a couple of days, very well located and great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 2 nights in Sep 2025

8/10 Good

Eyjolfur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and small hotel and very well located. Great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie Jean

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Cool vibe
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. Rooms are small but clean. Wish there was a kettle in the room. Really adorable and staff was very helpful.
Stayed 2 nights in May 2025

4/10 Poor

Laurie

Liked: Cleanliness, staff & service, amenities
The noise was unbearable as the kitchen is above (we were on the 4th floor - #414) and there was cleaning, banging, pots and pans clanging, dropping things, and chairs scraping over our heads until well after midnight. This was a regular night! The walls / floors / ceiling were so thin that it sounded like the kitchen crew and neighbors coughing were in my room. It sounded like construction going on. This was the loudest hotel I have ever been in, and I’ve stayed in hostels, cheap hotels, fancy hotels. There was also an event going on next door at the church, with bottles and equipment being loaded on to trucks until 2am right outside my window. Windows are old and need to be double paned like most hotels of this price. Some mold in the shower although not severe. The staff were lovely and helped to refund the next two nights we reserved as we had to switch to a quieter hotel, which was expensive as there wasn’t much available on short notice. The owner did not refund the night where I got about 3-4 hours sleep. On the good side, the hotel has a wonderful view from the common lounge and dining room, the decor is beautiful, and we enjoyed having a drink in the lounge and watching the sunset over the river. Breakfast was very good. Steps from the Uffizi Gallery and Ponte Vecchio. If you stay here, only stay on floors 2 or 3, not 4. Request a room that does not face the church courtyard, which also had drunk men yelling until midnight. I personally will not stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the centre of Florence - can recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, located very close to all landmarks.
Stayed 1 night in Jun 2023

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Stayed 3 nights in Mar 2025

4/10 Poor

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, walkable, safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to important sites. The breakfast room was amazing. The personel was very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ande very close to the puente vechio and main sights
Stayed 1 night in Apr 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Can’t beat the location and the friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a fantastic location. Staff is very friendly and helpful.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
As a relatively cheap option, it's good. My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, property conditions & facilities
Very good location
Stayed 1 night in Jun 2023

2/10 Terrible

Leonid

Disliked: Amenities, property conditions & facilities
Staff is pleasant but hotel is absolutely did not meet our expectations. Bed and the pillow is so hard that Spartan would find it uncomfortable. AC did not work. Outside noise unbearable until 3 am You are paying for the location if rest at night is your goal stay away from this tourist trap
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done. Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best of the Old World and the New

The staff was always helpful and friendly in this charming, gracious hotel in an unrivaled location. Had a very pleasant stay there.
Stayed 6 nights in Nov 2022

10/10 Excellent

Earlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining fantastic. Staff’s help over the top.
Stayed 4 nights in Jun 2024

6/10 Okay

Irene

Liked: Staff & service, amenities
Quite noisy location at night and with restaurant upstairs.
Stayed 1 night in Jun 2024

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