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Hotel Esperanza

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A terrace with two chairs, a table, and potted plants. - Hotel Esperanza (Florence)
A bedroom with a bed, a bedside table, and a mirror. - Hotel Esperanza (Florence)
A densely packed urban area with historic architecture, including a prominent church with a tall bell tower. - Hotel Esperanza (Florence)
A historic European cityscape with a river reflecting buildings, including a prominent bridge and a church spire. - Hotel Esperanza (Florence)
A historic building with a large dome and adjacent tower, surrounded by other buildings. - Hotel Esperanza (Florence)
Luxury
2.0 star property
8.8

Excellent

Luxury hotel near Ponte Vecchio

A short walk from Piazza di Santa Maria Novella and Uffizi Gallery, Hotel Esperanza has plenty to offer. Stay connected with free in-room WiFi.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Quadruple Room

A single bed with a white and brown bedspread, a dark brown pillow, and a window with dark curtains.

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a mirror, a telephone, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Camera Classic Economy

A modern hotel room with a large bed, two pillows, a bedside table, and a nightstand.

Camera Classic Economy

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Tripla Economy

A bed with a wooden headboard and a purple accent, flanked by two nightstands.

Tripla Economy

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Tripla Superior

A hotel room with two beds, each with a headboard and pillows.

Tripla Superior

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera Classic Superior

A bed with a wooden headboard and two brown pillows.

Camera Classic Superior

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

DOUBLE ECONOMY

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Esperanza is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Florence Botanical Gardens and Boboli Gardens are also worth visiting. Visit our Florence travel guide
Map
Via dell Inferno 3, Florence, FI, 50123

What's nearby

  • A street with historic buildings, including a MaxMara store and a Fendi store.
    Via de' Tornabuoni
    1 min walk - 0.0 miles
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    3 min walk - 0.2 miles
  • A historic building with an ornate archway and a statue in the foreground.
    Piazza della Repubblica
    3 min walk - 0.2 miles
  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    5 min walk - 0.3 miles
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    5 min walk - 0.3 miles

Getting around

  • Unità Tram Stop
    6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    9 min walk
  • Florence Airport, Peretola (FLR)
    27 min drive

Restaurants

  • Osteria Belle Donne
    2 min walk
  • Ristorante Buca Mario
    3 min walk
  • GIACOSA
    2 min walk
  • Il Latini
    2 min walk
  • Colle Bereto
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Secured, covered self parking on site (EUR 35 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 24 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 30 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 35 per day
  • Nearby parking fee: EUR 28 per day (5 ft away)
  • Pet fee: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1E6IKIYMV

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Esperanza pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 35 per day.

What time is check-in at Hotel Esperanza ?

Check-in start time: 2 PM; Check-in end time: 7:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Esperanza ?

Check-out is at 10:30 AM. Late check-out is available for a fee.

Where is Hotel Esperanza located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Piazza del Duomo are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Esperanza Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Amenities

9.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 154 out of 266 reviews
Rating 8 - Good. 69 out of 266 reviews
Rating 6 - Okay. 34 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, air conditioning, and nice room!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location and great staff. The hair dryer lasted 5 minutes and failed and the coffee maker in the lobby was out of order but aside from that, This was a sufficient hotel doe the price.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all- it was exactly what we needed- a nice room to stay in for our single night in Florence. The location is great with the bridges only about a 5 minute walk away. The rooms are a bit on the small side, but the showers were large and the rooms were clean. The staff are very kind and helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold, COLD AC. Great location walkable to the Duomo and the museums. A lot of steps up to rooms not sure about lifts if needed.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful room with a huge balcony. The hotel is perfectly situated within the city center, so everything is accessible. We were able to do a very late check in with no issue, and the staff remained very accommodating and helpful throughout the entire stay. Will absolutely recommend this hotel to anyone who will be visiting Florence.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel in a great location. The room was simple, clean, comfortable, and close to everything, making it easy to explore Florence on foot. Roberto, who is at the front desk is kind, welcoming and extremely helpful, taking the time to suggest must see places on a map. My son and I enjoyed our stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice room, comfortable space, good location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service from staff and room very comfortable and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious, and modern room and bathroom with excellent air conditioning. The location was perfect—less than a 10-minute walk to the main attractions. The entrance is small and requires stairs, but the staff kindly helped with our luggage. A special thank you to Aldo, who was exceptionally helpful, friendly, and welcoming. He went above and beyond to make sure we were comfortable and had everything we needed. His kindness and professionalism really made our stay more enjoyable. Andre was also very nice and helpful. We were a party of three, and the double bed was larger than a typical U.S. double. We also appreciated the complimentary bottle of water each day. Overall, a wonderful stay!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location close to city center and an extremely nice and helpful personnel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. Room was clean and air conditioning works very well. Hotel is a quick 12 min walk away from all major tourist sites and the train station.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in the perfect location for exploring the city. The air conditioning and room size were great. The man in charge is awesome as well. There are little amenities here and the stairs are daunting but otherwise it’s a great budget stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was outstanding.. Centrally located to everything Florence has to offer.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here! The hotel is barebones but the location is amazing. Everything is a 10 minute walk away. The AC was perfect and the staff was amazing, so kind and helpful. The rooms are small but clean and well maintained, there are not any amenities but if you are looking for nice clean hotel so you can explore Florence this is a perfect choice!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean, staff are amazing
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful, including holding luggage after check-out until later in the day and arranging transportation to the train station. Beds were comfortable. Be prepared to carry your luggage up a flight of stairs to reception upon arrival. After hours arrival was easy to coordinate. Had three rooms for our party - one of the rooms did not have very good AC, while the other two it was fine.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The location is amazing, walking distance to EVERYTHING. The staff is so incredible, helped us get our very heavy luggage up the stairs, provided a map and spent time with us marking out all the best places to go nearby. It is also a great value for the money, I would definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Esperanza was a great location in Florence and was very close to the main tourist attractions. The owner and staff were very nice and considerate. He communicated well about the property, town, and gave us recommendations to also visit. Definitely visit My Bakery for delicious treats that are freshly made, Novella Osteria Toscana and its neighbor restaurant were both delicious and authentic with friendly and attentive service. The only thing was that there was no elevator and there were many stairs to get to my room. But again, the staff helped my family and me as much as they could to make it easier on us. Hotel Esperanza had a great location, staff, air-conditioned room, amenities and accommodations. I definitely recommend this hotel if you are in the Florence area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Location is amazing. Easy walk to all attractions. Aldo was amazing and got us reservation to a lovely reataurant.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was nice
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great staff and location for a budget friendly hotel. The rooms are basic, small but very clean. The only negative is the long stairs leading from the street to the front desk and then from the front desk to the rooms. But the location is good and the staff is helpful and friendly
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this hotel. The room was clean, spacious and it seemed to be recently remodeled. We arrived earlier than check in time and were able to leave our luggages. The room is about a 10 minute walk to the duomo. The area is quiet and still has a lot of restaurants/shopping around.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning❤️ clean clean clean. And the bed was very comfortable. The staff was very helpful and it is very close to the train station.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Esperanza is conveniently located near many sites and lots of good places to eat. It is especially fun to be able to say we stayed at the intersection of purgatory and inferno:) The air conditioning was OK, but being a wall unit, it did not do any dehumidification - a common drawback in European hotel rooms. The shower had issues and only worked partially. We lived with it but were told it had been broken a while and though we were there multiple days, no effort was made to fix it during our stay. The staff member who met us was friendly and pointed out the best places for gelato on a map the hotel provided. Overall, quite acceptable - but not outstanding.
The intersection of Purgatory and Inferno.
The semi-functional shower, only the water from the top worked.
Stayed 4 nights in Jun 2026