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Hotel Emma

2.0 star property
Downtown convenience meets relaxation at this hotel where guests can unwind on a charming terrace while planning their day's adventures

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Photo gallery for Hotel Emma

Outdoor dining - Hotel Emma (Florence)
Double Room | Premium bedding, down comforters, minibar, in-room safe - Hotel Emma (Florence)
Free daily buffet breakfast - Hotel Emma (Florence)
Interior - Hotel Emma (Florence)
Economy Double Room | Premium bedding, down comforters, minibar, in-room safe - Hotel Emma (Florence)
Hotel Emma, in downtown, offers a free breakfast buffet and charming terrace views. Enjoy the bar atmosphere or use in-room WiFi to stay connected. Helpful staff provides tour assistance and luggage storage, making exploring effortless.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, minibar, in-room safe

Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, down comforters, minibar, in-room safe

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Santissima Annunziata, a neighborhood in Florence, Hotel Emma is near a train station. Gallery of the Academy of Florence and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Florence Botanical Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting. Visit our Florence travel guide
Map
Via A. Pacinotti 20, Florence, FI, 50131

What's nearby

  • Amazing view of St. Mark's Basilica above the San Marco square in Venice, Italy
    Piazza San Marco
    18 min walk - 1.0 mile
  • Gallery of the Academy of Florence
    Gallery of the Academy of Florence
    18 min walk - 1.0 mile
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    8 min drive - 1.4 miles
  • Stadio Artemio Franchi
    11 min walk - 0.6 miles
  • Coverciano
    14 min walk - 0.8 miles

Getting around

  • Florence-Le Cure Station
    6 min walk
  • San Marco University Tram Stop
    20 min walk
  • Florence Airport, Peretola (FLR)
    25 min drive

Restaurants

  • Badiani
    5 min walk
  • Trilli caffe
    6 min walk
  • Fu Qui
    6 min walk
  • Bar Pasticceria Stefania
    6 min walk
  • L'Architettura Del Cibo
    9 min walk

About this property

Hotel Emma

Hotel near Gallery of the Academy of Florence
You can look forward to a free breakfast buffet, a terrace, and a bar at Hotel Emma. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, concierge services, and luggage storage
Room features
All guestrooms at Hotel Emma boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Emma Florence
Emma Hotel
Hotel Emma
Hotel Emma Florence
Hotel Emma Hotel
Hotel Emma Florence
Hotel Emma Hotel Florence

Frequently asked questions

Is Hotel Emma pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Emma?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Emma?

Check-out is at 10 AM.

Where is Hotel Emma located?

Located in Santissima Annunziata, this hotel is within 1 mi (2 km) of Stadio Artemio Franchi, Cathedral of Santa Maria del Fiore, and Gallery of the Academy of Florence. Ponte Vecchio and Piazza del Duomo are also within 2 mi (3 km). San Marco University Tram Stop is 20 minutes by foot and Strozzi - Fallaci Tram Stop is 24 minutes.

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Reviews

Hotel Emma Reviews

7.8

Good

8.6

Cleanliness

7.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 113 reviews
Rating 8 - Good. 42 out of 113 reviews
Rating 6 - Okay. 22 out of 113 reviews
Rating 4 - Poor. 9 out of 113 reviews
Rating 2 - Terrible. 5 out of 113 reviews

Reviews

Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check in.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Hotel prenotato e preso all'ultimo in sostituzione di un'altro che ci ha dato buca all'ultimo minuto ma una fortuna sfacciata ci ha fatto trovare questa struttura senza pretese ma organizzati benissimo, pulizia ordine e stanze bellissime comodo al centro con una passeggiata di 20 minuti arrivi dovunque PERSNALE CORDIALI EDUCATO E GENTILE
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

alice

Liked: Property conditions & facilities
gentilezza e disponibilità dei lavoratori del hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova,pulita,comoda a tutto. Ci ritornerò
Stayed 1 night in Nov 2023
Verified

8/10 Good

Oscar

Liked: Property conditions & facilities, room comfort

Good place

Comfortable room and good location
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had an early day planned and they were not very accommodating to serve breakfast early.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Domenico the owner is a gracious and wonderful host. The place was just renovated and the rooms and bathroom are brand new, modern, functional and Italian designed. Domenico even gave my wife a farewell gift souvenir to add to his personal touch. Hotel is on a beautiful neighborhood. The bus stop infront of the hotel less than 5 minutes from everything, including the Stadium of Florentina. The hotel is on a third floor and no elevator but this is a small price to pay for this wonderful place. I am already looking forward to me next stay at the hotel Emma. Don’t miss the eateries upstairs in the market place in Florence. What a coulinary experience!!! I can’t believe Rick Steves and Bourdain missed it. Thanks Domenico!
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Bea

Liked: Staff & service
When we arrived at hote Emma, we found our reservation had NOT been sent to them by Expedia. They had no record of my reservation and they had NO rooms available. Fortunately, Manager found us ONE room at another hotel. It was ONE room all 4 of us had to share I am very disappointed in Expedia and will NEVER book through them again.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Ronyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpreendente

O Hotel por fora e feio mas dentro é lindo !! Tudo perfeito voltarei com certeza
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente. Muy cerca del centro y de la estación de trenes. Limpio y recién remodelado. Muy buena opción.
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel

Tutto perfetto....accoglienza e pulizia!! Da consigliare sempre.....
Stayed 1 night in Jun 2018
Verified

8/10 Good

Viv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Emma is exactly as described and seen in pictures. Recently renovated so everything is up to part. Great looking rooms, comfortable bed & nice bathroom. Although, is a bit off the city center (30min walking or 12-15min by taxi/bus) it is rather accessible. My family and I enjoyed strolling to/from the city center and merging as much as we can with the locals :)
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely be back

Very pleasant stay at Hotel Emma. Super clean room and good location. The only thing we could complain about is the breakfast as there wasn't much of a variety. Overall great stay and we will definitely be back!
Stayed 1 night in May 2018
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mini vacanza a Firenze

Ottimo Grande disponibilità dei gestori per rendere piacevole il soggiorno Ho ricevuto tutte le informazioni necessarie per poter girare Firenze in tutta tranquillità
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
È stato un soggiorno perfetto. Spero di tornarci presto.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non delude mai!

Sono tornato di proposito in questo hotel con la mia fidanzata, perché dopo il primo soggiorno ci siamo trovati squisitamente bene! Personale cordiale e gentile; localitá bel collegata con i mezzi per raggiungere il centro storico della cittá! Hotel pulito, confortevole, colazione ottima....una garanzia! Ogni volta che dovrò tornare a Firenze sceglierò questo hotel, che ricrea un ambiente familiare!
Verified

10/10 Excellent

moschos moschidis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

you should be here

super
Verified

4/10 Poor

Fabio

Liked: Cleanliness
Disliked: Staff & service, room comfort

EVITER CET HOTEL

Problème avec le responsable car lors de notre réservation il était noter "avec parking compris". c’était la seul raison que nous allions là et il n y a pas de parking sauf contre 20€ par nuit! Il était bien roder ce monsieur pour avoir réponse a ce problème et ne voulais rien savoir même en lui montrant que sur certain site il mettait GRATUIT et que sur notre réservation pareil! DE TRES MAUVAISE FOI et agressif quand je lui donnais les preuves de ce qu'il était écris sur les site de réservation. Chambre se situant dans un appartement aménagement avec les peu du moyen du bord et situer a coté de la piece "restaurant". Bruyant.
Verified

6/10 Okay

Jacques

Liked: Cleanliness, staff & service, room comfort

Passable

Trop de marches avec les valises pas d'ascenseur et le petit déjeuner pas de grille pain très ordinaire nous avions la chambre près de la réception trop bruyant
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Situato al secondo piano senza ascensore
Verified

8/10 Good

Mei & Ingvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with great atmosphere!

Cozy hotel with great atmosphere at walking distance from the city centre. Also a bus station just outside. Especially we loved the old fashioned interior design of the dining room. Quiet, clean but only thin blankets in the bed. Very friendly and hospitable, continental breakfast with excellent coffee, but don't expect bacon and eggs. We could easily recommend this hotel to our friends!
Verified

6/10 Okay

G

Liked: Cleanliness, staff & service, property conditions & facilities

Nice cousy

Loud noise from reception, breakfast so so, good bus connection. Bus stops front of the hotel
Verified

8/10 Good

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to Nelson Mandela convection where I was walking every day for 5-7 min. The only thing I could be happier was not carrying my luggage two levels up ground.
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, room comfort

breve soggirono

soggiorno breve di una notte, il servizio è stato uno dei migliori, colazione ricca di tante cose, vicino al centro ed alle fermate degli autobus. Lo consiglio a chi deve viaggiare a Firenze.
Verified

10/10 Excellent

Guillermo Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

one of the best hotes I have been in my trip of 40 days.