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Hotel City

3.0 star property
Hotel connected to the convention center in Florence with a 24-hour front desk

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Photo gallery for Hotel City

Reception
Front of property
Reception
Bar (on property)
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 4 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.4 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles
  • Uffizi Gallery - 12 min walk - 0.7 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel near Historic Centre of Florence
Located close to Basilica of Santa Maria Novella and Piazza di Santa Maria Novella, Hotel City has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • ATM/banking services, local meal delivery service, and an elevator
  • Multilingual staff, a computer station, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT048017A1QZJFLSUP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City?

Check-out is at 11:00 AM.

Where is Hotel City located?

Located in Duomo, this hotel is within a 5-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella, and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 126 reviews
Rating 8 - Good. 30 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyne Ling and Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport.
Stayed 3 nights in May 2025

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yibo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so close to many attractions in Florence that I can basically walk to everywhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elissabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little old charming hotel, has comfy beds and the unit was clean as was the building! Couldn’t ask for more :) the service desk gentleman was great too!
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and hotel was in a great location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Musma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Location was amazing. Only thing missing was lack of services. Otherwise it was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older furnishings but in great condition, very clean. We interacted with multiple members of the staff and they were all lovely. It was easy access from the train station especially in the rain. It was exactly what I expected and I was happy with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vasavilatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located close to the Dome, within walking distance to all major attractions, great food options, In a safe and lively location. I visited Florence for 3 days, used only public transit and walked everywhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

yogita

Liked: Amenities, property conditions & facilities
Good place
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walk to everything. Affordable. Edita at reception is marvelous! Basic hotel, older property but clean. Small hotel but rooms are surprisingly spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, welcoming staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great stay from all aspects

We had a great stay from all aspects.
Stayed 1 night in Dec 2024

8/10 Good

Carol Ann

Liked: Cleanliness, staff & service
Staff were lovely. Room was clean and comfortable just don’t expect to sleep with the window open. We made this mistake our first night and were kept awake all night by drunks yelling in the streets. The next night we made sure the window was closed and the sound of the AC drowned it out. It is very conveniently located to the train station and all the central sites are very close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geeat customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Simonne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and accommodating staff. As a solo traveler, I felt safe in and around the property. Although outside it was very busy during the day, in the room at night, it was very quiet with the windows closed. A wide variety of restaurants directly outside and within a short walking distance of the hotel. I would definitely return to stay at this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel conveniently located to everything including train station! Had the family suite. Perfect!
Stayed 2 nights in Mar 2025

8/10 Good

Jingwen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located, very close to the train station, the area is very walkable. The room itself is very small. We’re only stay here for one night so we don’t mind it, the room does not have any ventilation system, when you open the window, it was very loud outside, mosquito flying in in the middle of the night. They kept the hotel very clean, staff is very friendly. There is a coffee bar area, but they’re closed most of the day. And mostly are used to store luggage’s.
Stayed 1 night in Apr 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extremely helpful staff
Stayed 3 nights in Oct 2024