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Hotel Berna

2.0 star property
Central Florence hotel connected to the convention center, steps from Basilica of Santa Maria Novella

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Photo gallery for Hotel Berna

Classic Double or Twin Room | Down comforters, minibar, in-room safe, desk
Point of interest
Point of interest
Lounge
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down comforters, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Down duvet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Down duvet
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Down duvet
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Largo Fratelli Alinari, 11, Florence, FI, 50123

What's nearby

  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 9 min walk - 0.5 miles
  • Piazza del Duomo - 10 min walk - 0.6 miles
  • Ponte Vecchio - 13 min walk - 0.7 miles
  • Uffizi Gallery - 15 min walk - 0.8 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
  • Florence Airport, Peretola (FLR) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Vyta - ‬2 min walk
  • ‪Bondi Carlo - Le Focaccine SAS - ‬2 min walk
  • ‪Pompi - ‬3 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk

About this property

Hotel Berna

Hotel near Basilica of Santa Maria Novella
Located close to Cathedral of Santa Maria del Fiore and Piazza del Duomo, Hotel Berna provides an art gallery on site, a shopping mall on site, and laundry facilities. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a front-desk safe, and luggage storage
  • Tour/ticket assistance, multilingual staff, and an elevator
Room features
All guestrooms at Hotel Berna offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 24-inch TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 1 floor
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Valet parking fee: EUR 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
Tax ID - 06477730482
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A100000000

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Berna Florence
Hotel Berna Florence
Berna Hotel Florence
Hotel Berna Hotel
Hotel Berna Florence
Hotel Berna Hotel Florence

Frequently asked questions

Is Hotel Berna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Berna?

Valet parking is available for EUR 35 per night.

What time is check-in at Hotel Berna?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at Hotel Berna?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Berna located?

Located in Santa Maria Novella, this hotel is within a 10-minute walk of Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore. Gallery of the Academy of Florence and Piazza del Duomo are also within 15 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 2-minute walk.

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Hotel Berna Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 71 out of 191 reviews
Rating 8 - Good. 66 out of 191 reviews
Rating 6 - Okay. 30 out of 191 reviews
Rating 4 - Poor. 12 out of 191 reviews
Rating 2 - Terrible. 12 out of 191 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Not the prettiest location, but so convenient to train, and easy walking to all major attractions. The very best part was our service . Nadia, specifically, went way above and beyond to be so helpful, as well as friendly and courteous every day. For this reason, I would recommend hotel Berna to friends!!!
Stayed 5 nights in Oct 2024

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Overall great stay close to Florence main train station. Room was clean absolutely no disturbance in night even though it being so close to train station. Breakfast was ok
Stayed 2 nights in Apr 2024

2/10 Terrible

Tawfik

Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel it’s shared flat
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Close and convenient to the train station if you need a quick in and out location.
Stayed 1 night in Jun 2023

6/10 Okay

Rachelle

Liked: Cleanliness, staff & service
It was very close to the train station. The reception desk is only open from 9am to 7pm. The elevator is very old and can hold one person at a time if carrying luggage
Stayed 1 night in Nov 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value for florence

Great location very close to smn station. If you're on a hit and run mission to florence, this hotel is hard to beat. Has a lift.
Stayed 1 night in Oct 2023

2/10 Terrible

chaim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT A HOTEL its dirty creepy motel style apartments
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The room was nice and clean but really small. Nice view. This is not a hotel it is more like an expensive bed and breakfast, and the breakfast is continental style. The location is great. The checkout is at 10:30 am!!!!!!!!!! Not even noon. Good for one night stay but not worth the almost 400 dollars a I paid for the night. We were 4, two adults and two kids and could barely fit in the room.
Stayed 1 night in Jun 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Berna. We chose the location based on proximity to the train and our guided tours while in Florence. Both were extremely close by which was helpful. The hotel was a tad difficult to find (small plaque on the building) and the elevator was tiny and not much use. The room for four was very small and the area is loud at all times of day and night. We used a white noise machine to try and cancel out while sleeping. Staff were extremely kind and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Florence for 3 days and the Hotel was within short walking distance to the Duomo, train station, and many tasty restaurants. The room itself was good for the amount of days staying there, we really enjoyed having the option of logging into Netflix because we like to sleep with the TV on. Nadia was very helpful, friendly, and pleasant to be around. It was convenient having breakfast right in the hotel for €8 and it wasn’t bad, it was the right amount of food. Overall, my husband and I enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, value and service!

We only stayed 2 days in Florence so a central location was critical. This was a great location especially for a last minute booking! Other than some traffic restrictions that we didn’t understand there were no issues. The hotel called the local authorities and had the fines removed, and even sent us documents for proof, beyond excellent service! We even received a friendly “bravo” for sleeping late and enjoying actually being on vacation!
Stayed 2 nights in Oct 2023

6/10 Okay

Chui Wa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't trust the photos of the hotel

Hotel is old and not as clean, photos are very misleading. The room & the bathroom are very old and unclean. Location was the only great thing about the hotel
Stayed 2 nights in May 2023

4/10 Poor

Rolando

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

?!@!

We were there for 2 nights. The 1st night AC was almost not working and the summer heat in Italy has started. Terrifying summer heat. The next morning, there WAS NO ELECTRICITY. We needed to bathe because of the sticky feeling from the night before. But I think our AC was not really working in the first place because when we got home the next day from our day tour, the cover of the AC was not there. It really looked like it was inspected. And lo and behold, there was a fan left in the room. It was so hot, we were given A fan to replace the AC that we paid for and the heat was terrible. Our body was sore from so much sweating. We joined our tour without the benefit of a refreshing shower because how could we? It was sooo dark in the bathroom? If not for the beauty of Italy I would rage hell. I think we deserve to be reimbursed from this trip. Just saying. We were just glad we were leaving on the third day.
Stayed 2 nights in Jul 2022

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In 3 min vom Bahnhof erreichbar, sehr freundliche Angestellte, schönes grosses Zimmer und reichhaltiges Frühstück. Werde ich sehr gerne weiterempfehlen
Stayed 4 nights in Oct 2024

10/10 Excellent

GABRIEL LOPEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2024

6/10 Okay

Francine

Stayed 2 nights in May 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
Elevador pequeno. Hotel questiona horário de chegada dos hóspedes porém por tratar-se um Hotel o mesmo não deveria questionar pois trata-se de um hotel e não um B&B.
Stayed 1 night in May 2022

8/10 Good

Eric

Stayed 1 night in May 2022

8/10 Good

valdomiro

Stayed 3 nights in May 2022

8/10 Good

Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein schönes, kleines neu renoviertes Hotel mit 9 Zi. In einem Altbau. Betten fest aber bequem. super gelegen an der Altstadt und neben Bahnhof. Perfekt um die Altstadt zu besuchen, Dom , Uffizien etc. Auf Wunsch für ca 8 Euro Frühstück. Parkplatz 35 € 24 Std. vis a vis in Innenhof. Alles war prima, kleines Manko die Zimmer sind sehr Ringhörig zum Flur, man hört jedes Gespräch und Geräusch. Bei unserem 2 -tägigen Aufenthalt war morgens zwischen 6-7 unten im Hinterhof lauter Lärm, ev wurde Ware abgeladen vom Supermarkt unten drin oder Arbeiter mit Schubkarren?? Würden jedoch auch sofort wieder kommen. Personal super Hilfsbereit und sehr nett.!! Vielen Dank!!!
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オススメします

駅から徒歩5分程と近いです。駅からホテルの間にファストフード店やスーパーがあります。部屋にもよると思いますが、私達の部屋はフロントデスクのある建物とは違う建物にあり、スタッフさんが案内してくれ丁寧に説明してくれました。建物の出入口、エレベーター、階段の出入口、ホテルの部屋共有出入口、宿泊する部屋のドアと5つの鍵が必要で、面倒ではありますがセキュリティはきちんとしていると感じました。部屋は十分な広さでした。ミニキッチンにはポット、電磁調理器(しかし、調理器具や食器はありません)冷蔵庫がありました。フロントデスクのある建物のエレベーターはとても小さくて人一人とスーツケース1つ位しか乗りません。
Stayed 1 night in Aug 2020

10/10 Excellent

Enzo Nestor J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

La habitacion que reserve se encontraba en el edificio principal del hotel, pero como el edificio estaba en reparaciones, me dieron uno mucho mejor en el edificio de al lado. Muy lindo, totalmente reciclado y moderno, espacioso, muy seguro. La ubicacion del hotel es perfecta, esta a 150 metros de la estacion de trenes Sta Lucia. Y queda muy cerca de todos los lugares de interes turistico ( no hizo falta tomar ningun transporte). Hay muchos lugares para almorzar y del precio y calidad que uno prefiera. El hotel cuenta con ascensor (muy importante). La chica que nos atendio muy amable, y atenta a los detalles.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, clean and spacey, helpful staff
Stayed 2 nights in Dec 2019