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Hotel Alessandra

2.0 star property
Travelers sip drinks in the welcoming bar of this Florence hotel, perfectly positioned for exploring the city's artistic treasures and vibrant streets

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Photo gallery for Hotel Alessandra

Lobby sitting area - Hotel Alessandra (Florence)
City view from property - Hotel Alessandra (Florence)
City view - Hotel Alessandra (Florence)
Suite, River View (Baccio) | Living area | TV - Hotel Alessandra (Florence)
Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hotel Alessandra (Florence)
Hotel Alessandra in central Florence offers a peaceful retreat with a cozy library. Guests can enjoy the bar or explore the nearby Uffizi Gallery. Helpful staff provides seamless service, with amenities like in-room WiFi, luggage storage, and dry cleaning.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Alessandra is near a train station and on a river. Basilica of Santa Maria Novella and Salvatore Ferragamo Museum are cultural highlights, and some of the area's notable landmarks include Pitti Palace and Cathedral of Santa Maria del Fiore. Gallery of the Academy of Florence and Piazza del Duomo are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's location for the sightseeing. Visit our Florence travel guide
Map
Borgo Santi Apostoli 17, Florence, FI, 50123

What's nearby

  • Arcetri showing heritage architecture, a city and landscape views
    Palazzo Vecchio
    3 min walk - 0.2 miles
  • Piazza della Signoria featuring heritage architecture
    Piazza della Signoria
    3 min walk - 0.2 miles
  • Uffizi Gallery in Florence in Italy
    Uffizi Gallery
    5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore featuring a city, heritage architecture and a church or cathedral
    Cathedral of Santa Maria del Fiore
    7 min walk - 0.4 miles
  • Piazza del Duomo which includes night scenes, heritage architecture and a church or cathedral
    Piazza del Duomo
    7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    12 min walk
  • Florence Airport, Peretola (FLR)
    26 min drive

Restaurants

  • Caffe delle Carrozze | Gelateria Artigianale
    2 min walk
  • Caffè dell'Oro
    2 min walk
  • La Terrazza - The Sky Bar at The Continentale
    2 min walk
  • The Rooster
    3 min walk
  • Ristorante Orologio
    2 min walk

About this property

Hotel Alessandra

Hotel near Piazza della Signoria
Located close to Salvatore Ferragamo Museum and Uffizi Gallery, Hotel Alessandra provides a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, concierge services, and an elevator
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Alessandra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Frequently asked questions

Is Hotel Alessandra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Alessandra?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alessandra?

Check-out is at 10:30 AM.

Where is Hotel Alessandra located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Salvatore Ferragamo Museum, Piazza della Signoria, and Palazzo Vecchio. Uffizi Gallery and Pitti Palace are also within 10 minutes. Unità Tram Stop is 9 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 11 minutes.

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Reviews

Hotel Alessandra Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 564 out of 849 reviews
Rating 8 - Good. 208 out of 849 reviews
Rating 6 - Okay. 53 out of 849 reviews
Rating 4 - Poor. 13 out of 849 reviews
Rating 2 - Terrible. 11 out of 849 reviews

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The staff, from the front end desk to the breakfast room staff, was among the friendliest and most helpful people I've ever met at a hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The boiler failed on the last evening but we were offered compensation immediately which was great. Hotel is in a great location and very comfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are welcoming and kind, the room was today and the bed comfortable. And the hot water was hot ! What more does one need ?
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
It was a great stay there! We had a great view from the room. Fantastic breakfast! Very helpful staff. Walking distance from the beach. Beautiful town.
Stayed 4 nights in Nov 2025

10/10 Excellent

Randolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel with character, friendly and helpful staff, perfect location to explore the area by foot, good range for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous staff, very comfortable bed. Excellent walkable location in the heart of the old town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are the most fabulous, wonderful gentlemen in Florence - they made me feel so absolutely welcome. The room is super clean, bright, and had a great view. Location is convenient as well. I truly had the most amazing stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to explore Florence! Monti, Alessandra, and Lorenzo make you feel like family. We will absolutely stay here again when in Florence.
Stayed 1 night in Oct 2025

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent customer service! Thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff- very accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Very clean room and perfect location near the ponte, vecchio and sights
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit crowded but very good food. Try the torta!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mery

Liked: Cleanliness, amenities, property conditions & facilities
One block from the PONTE Vechio, this Pensione is right out of the movies! Beautiful location, the service was impeccable. We are here in November so the weather was perfect for sleeping with the windows open. Highly recommended if you want to be in the heart of beautiful Florence.
Stayed 5 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was great. Fantastic location and incredible service. The only thing that could have improved our stay was a coffee maker in the room or at least a way to heat water for tea.
Stayed 2 nights in Oct 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - friendly, helpful, interested in making us comfortable. Super location, walkable to many of the local sights. Only downside was the flight of steps up to the lift.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location. Staff was very friendly and accommodating. Would recommend to everyone. Great value.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location. Very safe. Room was clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Walk to everything…one block away from the Arno river. very clean, comfortable room and pillows. Wonderful staff! Everyone there was extremely kind, helpful and informative. Sweet little terrace with a lovely water view. Do not hesitate to book this property.
View from the terrace
River Arno, 2 min walk from hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Friendly and accommodating staff. Rooms were well decorated and clean Beds comfy and AC worked great.
Stayed 1 night in Aug 2025

10/10 Excellent

Oona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and the front desk staff were incredibly friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely wonderful and so knowledgeable!! Staff were so funny, and Monty and Andrea?were teaching us to speak Italian!! Very central we walked miles and miles every day, but everything was within walking distance. I would recommend this place to anybody!!
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to visit places like the Uffizi, the Galleria, Ponte Vecchio, and close to so many amazing food options and shopping areas. It’s an old building, but the facilities are wonderfully up to date and the front desk staff were absolutely excellent! Highly recommend to anyone visiting Florence!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was outstanding. The hotel was right in the heart of Florence, within easy walking distance to all the sites. The staff was very helpful. The room was spacious and clean. It included a safe for valuables.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very (VERY) old which adds so much charm and immediately immerses you in the magic of Florence - it is 2 minutes away from the Ponte Vecchio and so many other attractions and great restaurants. The staff are so pleasant and very happy and accommodating - We would 100% stay at this hotel again.
Stayed 2 nights in Sep 2025