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Hotel Alessandra

2.0 star property
Travelers sip drinks in the welcoming bar of this Florence hotel, perfectly positioned for exploring the city's artistic treasures and vibrant streets

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Photo gallery for Hotel Alessandra

Lobby sitting area - Hotel Alessandra (Florence)
City view from property - Hotel Alessandra (Florence)
City view - Hotel Alessandra (Florence)
Superior Double Room, River View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hotel Alessandra (Florence)
Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hotel Alessandra (Florence)
Hotel Alessandra in central Florence offers a peaceful retreat with a cozy library. Guests can enjoy the bar or explore the nearby Uffizi Gallery. Helpful staff provides seamless service, with amenities like in-room WiFi, luggage storage, and dry cleaning.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, River View

Superior Double Room, River View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, City View

Deluxe Room, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Single Room With Private External Bathroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room With Private External Bathroom

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Hotel Alessandra is near a train station and on a river. Basilica of Santa Maria Novella and Salvatore Ferragamo Museum are cultural highlights, and some of the area's notable landmarks include Pitti Palace and Cathedral of Santa Maria del Fiore. Gallery of the Academy of Florence and Piazza del Duomo are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's location for the sightseeing. Visit our Florence travel guide
Map
Borgo Santi Apostoli 17, Florence, FI, 50123

What's nearby

  • Piazza della Signoria
    Piazza della Signoria
    3 min walk - 0.2 miles
  • Palazzo Vecchio
    Palazzo Vecchio
    3 min walk - 0.2 miles
  • Uffizi Gallery in Florence in Italy
    Uffizi Gallery
    5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore
    Cathedral of Santa Maria del Fiore
    7 min walk - 0.4 miles
  • Piazza del Duomo
    Piazza del Duomo
    7 min walk - 0.4 miles

Getting around

  • Unità Tram Stop
    9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    12 min walk
  • Florence Airport, Peretola (FLR)
    26 min drive

Restaurants

  • Caffe delle Carrozze | Gelateria Artigianale
    2 min walk
  • Caffè dell'Oro
    2 min walk
  • The Rooster
    3 min walk
  • La Bussola
    3 min walk
  • The Old Stove
    2 min walk

About this property

Hotel Alessandra

Hotel near Piazza della Signoria
Located close to Salvatore Ferragamo Museum and Uffizi Gallery, Hotel Alessandra provides a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), smoke-free premises, and an elevator
  • Luggage storage, concierge services, and tour/ticket assistance
  • A front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Alessandra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Alessandra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Alessandra?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alessandra?

Check-out is at 10:30 AM.

Where is Hotel Alessandra located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Salvatore Ferragamo Museum, Piazza della Signoria, and Palazzo Vecchio. Uffizi Gallery and Pitti Palace are also within 10 minutes. Unità Tram Stop is 9 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alessandra Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 617 out of 921 reviews
Rating 8 - Good. 219 out of 921 reviews
Rating 6 - Okay. 60 out of 921 reviews
Rating 4 - Poor. 14 out of 921 reviews
Rating 2 - Terrible. 11 out of 921 reviews

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels I have stayed in. You are steps away from the Ponte Vecchio. The staff are the best. The hotel is spotless and the water pressure is fantastic. I highly recommend this property.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at Hotel Alessandra on our honeymoon. The staff were amazing and even recommended a great restaurant for dinner that was phenomenal. The hotel is unique and charming in itself and I appreciated how clean and well kept it was. I definitely recommend staying here. The location is amazing and walking distance to everything.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Staff and location were wonderful. Breakfast was outstanding! The stairs from the street to the lobby were agonizing. Interiors are dated.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and super friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. The room was clean and located in a great spot. The staff was friendly and very helpful.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely friendly and helpful staff, the bed was a little firm, but not saggy or springy. There are a lot of stairs to get up to the front desk! The small elevator is fun! We did not try the breakfast. Good water pressure in the shower/tub, lots of hot water.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see all the sights. Staff were extremely helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay during our time in Italy. Breakfast was nice, room was beautiful and Monti and staff were so friendly. Would recommend!
Double room
Double room
Bathroom - Double Room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kandil

Liked: Cleanliness
Great staff, clean room and top notch service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Filipo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The h
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff very friendly, they had continental breakfast for €10 if you pay cash and it's very near to all city attractions by waking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location. Definitely recommend especially if you are traveling as a family. Very friendly staff. Be prepared to do some stairs as the elevator does not start on the ground floor but we were ok with this. Breakfast was good too.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Italian hotel with amazing staff, fantastic location, clean rooms and wonderful communication before and during the stay!! Definitely recommend!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and room. Beware the many flights of stairs and no elevator to street level. Fantastic location!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

gohar

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, location is great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and everything was very clean. Staff were helpful and polite. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, very kind and attentive staff. Fantastic location, nearby everything you could want. The room was very comfortable and spacious.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a wonderful experience! Hotel Alessandra was within walking distance of everything we wanted to see in Florence, including one street away from the Ponte Vecchio. The room was always very clean and the staff was extremely welcoming and kind. We loved our stay here and would absolutely stay here on our next trip to Florence!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and staff were exceptionally helpful and friendly! One of the staff members, who has been working there for 39 years, initially greeted us, and was always warm, funny, and personable. The owner gave us daily visitor tips around Florence, and Siena and San Gimignano. These folks made the whole stay at this boutique hotel truly memorable. Highly Recommended!!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Chloe

Liked: Cleanliness, staff & service
The hotel was in a great location. It has stairs and then an old fashioned original lift to get up to the hotel. There are lots of stairs throughout the property so not good for mobility. The staff were really friendly throughout.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean as were the premises, Staff were welcoming and friendly and eager to assist. Breakfast was good with eggs and bacon along with pastries and yogurt. Hotel is on 4th Floor so be prepared to get your leg work out in.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alessandra is very close to all the sights. The staff was very friendly. It’s located in an very old building, so you need to be able to walk 2 flights of stairs and then there is a tiny elevator that takes you to the hotel level. The breakfast was really nice and some items varied day to day(the savory item and desserts) otherwise there was proscuitto, cheese, musli, yogurt, croissants and a great coffee machine with all possible options!
Les from my room: you can see the Duomo!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lang

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and location. Will stay here next time we're in Florence.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The staff, from the front end desk to the breakfast room staff, was among the friendliest and most helpful people I've ever met at a hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Large space. So that was plus. Otherwise, it was a very wonderful stay and we had a complimentary bottle of wine.
Stayed 2 nights in Mar 2026