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DoubleTree by Hilton Florence Metropole

4.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for DoubleTree by Hilton Florence Metropole

Reception
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Twin Room

Shower, free toiletries, hair dryer, slippers

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family) | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, City View, Corner

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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Reception

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  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 815 reviews
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About the neighborhood

Map
Via del Cavallaccio 36, Florence, FI, 50142

What's nearby

  • Piazza di Santa Maria Novella - 7 min drive - 3.2 miles
  • Pitti Palace - 7 min drive - 3.4 miles
  • Uffizi Gallery - 11 min drive - 4.7 miles
  • Ponte Vecchio - 11 min drive - 4.7 miles
  • Cathedral of Santa Maria del Fiore - 12 min drive - 4.9 miles

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Florence Airport, Peretola (FLR) - 13 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Melody - ‬13 min walk
  • ‪Luci della Città - ‬1 min walk
  • ‪Rio Grande - ‬1 min walk
  • ‪Lounge Bar Piano Terra - ‬1 min walk

About this property

DoubleTree by Hilton Florence Metropole

Upscale hotel near Pitti Palace
At DoubleTree by Hilton Florence Metropole, you can look forward to a free daily manager's reception, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Luci Della Citta, offers lunch and dinner. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and train station pick-up service
  • An electric car charging station, 2 meeting rooms, and an elevator
  • Free newspapers, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 212 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered self parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Is DoubleTree by Hilton Florence Metropole pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Florence Metropole?

Self parking is available for EUR 10.00 per day.

What time is check-in at DoubleTree by Hilton Florence Metropole?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Florence Metropole?

Check-out is at noon.

Where is DoubleTree by Hilton Florence Metropole located?

Situated near the airport, this hotel is within 3 mi (5 km) of Arno River, Cascine Park, and Visarno Arena. Leopolda Station Exhibition Center and The New Florence Opera House are also within 3 mi (5 km). Nenni - Torregalli (Lupi di Toscana) Tram Stop is 19 minutes by foot and Aldo Moro Tram Stop is 22 minutes.

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DoubleTree by Hilton Florence Metropole Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 389 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice place with really nice and helpful staff
Stayed 2 nights in Apr 2025

8/10

Overall good
Stayed 1 night in May 2025

10/10

Very pleasant stay.

10/10

All good.
Stayed 3 nights in May 2025

10/10

The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Stayed 9 nights in Oct 2024

10/10

Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024

10/10

This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Stayed 3 nights in Sep 2024

10/10

Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Stayed 1 night in Jul 2024

8/10

We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Stayed 1 night in Sep 2024

10/10

Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy

10/10

Excellent customer service
Stayed 1 night in Sep 2024

10/10

Great hotel with good views of the city but away from the crowds
Stayed 1 night in Aug 2023

8/10

Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Stayed 1 night in Nov 2024

10/10

Nice place…
Stayed 3 nights in Sep 2022

10/10

Very good
Stayed 1 night in Sep 2024

6/10

The hotel is ok for 1 night only or for business.
Stayed 3 nights in Sep 2023

10/10

We liked the executive lounge and the view. The staff was extremely helpful, especially Gessica.
Stayed 2 nights in Sep 2023

10/10

Cleanses, easy parking
Stayed 1 night in Sep 2023

10/10

Liked everything about this place. Booked another night on return lap of vacation. Well done Hilton.

6/10

Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
Stayed 1 night in Oct 2023

4/10

The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone.
Stayed 2 nights in Oct 2023

8/10

Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.
Stayed 4 nights in Sep 2023

8/10

Nice facility but not exceptional
Stayed 2 nights in Jul 2023

8/10

The place was nice. The temp of the room was not good and they couldn’t do anything about it. They did make an effort and gave us free breakfast. Overall it was a good stay
Stayed 1 night in Sep 2023

10/10

Amazing
Stayed 1 night in Mar 2023