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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
Luxury hotel with a full-service spa connected to a rail/subway station in Florence

Choose dates to view prices

Helvetia & Bristol Firenze – Starhotels Collezione offers luxury in central Florence. Enjoy hot stone massages, relax by the lobby fireplace, or dine at Cibrèo Ristorante Cocktai. The boutique hotel features fitness classes, free WiFi, and shopping near Historic Center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Heritage Suite

Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Bristol

Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite Bristol

Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
  • 99 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Room (Cozy)

Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2021
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Via Dei Pescioni 2, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk
  • ‪Colle Bereto - ‬1 min walk
  • ‪GIACOSA - ‬1 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury boutique hotel remodeled in 2021 and located near Ponte Vecchio
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on site, and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment, and a facial at the onsite spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante Cocktai, features al fresco dining and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, wedding services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 89 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets, and tubs or showers
  • 32-inch TVs with satellite channels
  • Childcare services, electric kettles, and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Renovated entire property - April 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per pet, per stay. Service animals are exempt from fees.

How much is parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Self parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Helvetia & Bristol Firenze – Starhotels Collezione located?

Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes.

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Reviews

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 372 out of 541 reviews
Rating 8 - Good. 118 out of 541 reviews
Rating 6 - Okay. 32 out of 541 reviews
Rating 4 - Poor. 12 out of 541 reviews
Rating 2 - Terrible. 7 out of 541 reviews

Reviews

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025

10/10 Excellent

esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time.
Stayed 2 nights in Jul 2025

8/10 Good

Leigh

Liked: Staff & service, property conditions & facilities
The property is gorgeous. The concierge is never around and the staff are not knowledgeable about anything other than dinner reservations. Asking about the Uffizi gallery was a waste of time. For the price, I would have expected a concierge that was available.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.
Stayed 6 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025

10/10 Excellent

soudabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great location

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff are so helpful and kind… amazing spa and a great location.
Stayed 3 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well built hotel in a great area. Clean, nicely decorated, friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Italian hospitality at its best - caring, friendly and professional staff, especially helpful was siñor Franchesco who explained everything to us in a very clear way and took good care of us during our 7 day stay Of course for those few people like us who rented a car and drove into Florence it was a nightmare to drive through busy crowded narrow medieval streets to get to the hotel but they have an option to park your car in the nearby garage and bring it on demand Room was cozy, historic and clean ; service at the restaurant was good, so was the breakfast buffet - it would be better if breakfast extended to 11 am instead of finishing at 10:30 for those like us who aren’t early risers / overall staying at Helvetia Bristol was wonderful as was staying in Florence for the entire week/ would definitely recommend!
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good a 5 star hotel as anywhere in the world.
Stayed 1 night in Jan 2024

10/10 Excellent

Mitja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is truly 5 star with amazing location and staff You also must visit the spa we are definitely coming back
Stayed 1 night in Jul 2022

10/10 Excellent

Ehab

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Florence.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical hotel! The staff goes above and beyond to make sure your stay is top notch. We had the best time here and will be back and will make sure we tell everyone to book here!
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

My family and I really enjoyed staying at this hotel. The location was ideal. Rooms were nice and spacious. The shower was excellent. Water pressure was perfect, which is a big deal to me. Loved that drinking water was complimentary considering Italy is so hot in July and that they provided ample amounts each day. The only thing that was a little disappointing was the $150 hotel service tip that was added onto our final bill. The front desk representative did explain that it was completely optional and that it could be removed, but it made me a bit uncomfortable and I felt obligated to leave it on (which I think is their strategy). I don't feel like that is the proper way to earn tips.
Stayed 4 nights in Jul 2025

10/10 Excellent

Geva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 4 nights in Apr 2024

10/10 Excellent

tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Apr 2024

8/10 Good

orit hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Amazing hotel , the staff is very helpful and attending ,the concierge is very friendly and knowable , we enjoyed the stay and can’t wait to come back , thank you all for making my birthday memorable
Stayed 4 nights in Nov 2023

2/10 Terrible

Leonardo

Liked: Cleanliness, staff & service
I reserved and CONFIRMED by email one room with walking shower because I have a DISABILITIY. On arrival they said that they dont have one, and the only one cost 2.000 euros. After I found the email, they found the room that I have reserved, What kind of company tries to reap off one DISABLE man in front of the whole family. Horrible

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