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c-hotels Joy

4.0 star property
Hotel with a 24-hour front desk, steps from Historic Centre of Florence

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Photo gallery for c-hotels Joy

Aerial view
Interior
Terrace/patio
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Comfy, disability access

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep soaking bathtub
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles
  • Piazza del Duomo - 13 min walk - 0.7 miles
  • Ponte Vecchio - 14 min walk - 0.8 miles
  • Uffizi Gallery - 17 min walk - 1.0 mile

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬2 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk

About this property

c-hotels Joy

Upscale hotel near Historic Centre of Florence
Close to Cathedral of Santa Maria del Fiore and Uffizi Gallery, c-hotels Joy provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • A front-desk safe, multilingual staff, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 54 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

Is c-hotels Joy pet-friendly?

No, pets are not allowed at this property.

How much is parking at c-hotels Joy?

This hotel doesn't offer parking.

What time is check-in at c-hotels Joy?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at c-hotels Joy?

Check-out is at 11:00 AM.

Where is c-hotels Joy located?

Located in Santa Maria Novella, this hotel is within a 10-minute walk of Historic Centre of Florence and Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 4 minutes.

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c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

ximing

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern facility within short walk from Santa Maria Novella railway station. Clean, modern, great breakfast options and a very professional and friendly staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the station and clean room.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A very convenient choice near the station with convenient parking nearby. Small but stylish rooms. The public areas are starting to look a bit weathered - but still a good value
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel just steps away from the main train station. Also easy location to walk into the main town and not far from the Duomo. Room was clean and stylish, loved the vibe of the hotel and really enjoyed my stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Guang Lei

Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent breakfast, friendly front desk personnel.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a gritty part of Florence, which to me is a gritty town.
Stayed 2 nights in Apr 2025

8/10 Good

Horst

Liked: Cleanliness, staff & service, amenities
The breakfast was excellent and staff were caring. The sewer outside stinks up the place and vultures swarming outside are very annoying by the train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Florence. Rooms were large for the city, staff were very friendly. Hotel is directly across from the central station. Would recommend, as it is very easy to get to and from central station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by a very kind gentleman who also spoke Spanish and English , making it a comfortable and memorable experience.
Stayed 1 night in Dec 2024

6/10 Okay

Carolina

Disliked: Cleanliness
Shower with couple of hairs Bath with some leak, the staff solved both problems but was a bad first impression for the hotel Bath with uncomfortable door for small room
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the airport and everyone was super nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay
Stayed 3 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, spotlessly clean and helpful staff, it’s a great place to stay to explore Florence plus easy to get the bus or train for adventures further afield. Despite the “soundproofed” rooms claim, they’re not and the noise from the road is also high at times. The bar was shut a number of evenings and don’t bother with a balcony unless you just want to smoke outside.
Stayed 6 nights in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the train station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and nice breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location close to the train station, staff were friendly and very welcoming. Room was a good size and the bed was very comfortable. Would highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Delicious buffet breakfast. Very close to train and tram. Great selection of restaurants nearby. Sights all walkable distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024