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c-hotels Diplomat

Property class: 4

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Photo gallery for c-hotels Diplomat

A modern living room with a brick wall, a large mirror, a dark sofa, a wooden chair, and two black pendant lights. - c-hotels Diplomat (Florence)
A reception desk with two HP laptops, a red accent piece, a mirror, and a shelf with various items. - c-hotels Diplomat (Florence)
A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair. - c-hotels Diplomat (Florence)
A modern lounge area with a checkered floor, a wooden reception desk, and seating arrangements including sofas and round tables. - c-hotels Diplomat (Florence)
A dining area with multiple tables and chairs, each set with plates, glasses, and cutlery. - c-hotels Diplomat (Florence)
Close to Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore, c-hotels Diplomat provides dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Smart Double Room

A reception desk with two HP laptops, a mirror, a shelf with various items, and a vase with flowers.

Smart Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A bed with white bedding and a wooden bedside table.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfy

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Comfy

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Smart City View

A hotel room with a bed, a desk, and three framed pictures on the wall.

Smart City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Spacious Triple

A bedroom with a bed, a chair, and a wall-mounted lamp. There are framed pictures on the wall.

Spacious Triple

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Smart

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Smart

8.4 out of 10
Very good
(26 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Queen Room

A bedroom with a dark wall, a bed with white linens, a desk with a lamp, and a chair.

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

A neatly made bed with white linens, a desk with a lamp, and a chair in a room with dark paneled walls and a sloped ceiling.

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Smart

A double bed with white linens, a round mirror on the wall, and a bench at the foot of the bed.

Smart

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, two bedside lamps, a desk with a chair, and a window with curtains.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, c-hotels Diplomat is near a train station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Boboli Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting. Visit our Florence travel guide
Map
Via Alamanni Luigi 9, Florence, FI, 50123

What's nearby

  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    6 min walk - 0.4 miles
  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    6 min walk - 0.4 miles
  • A market with various stalls selling food and drinks.
    Central Market
    8 min walk - 0.5 miles
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    11 min walk - 0.6 miles
  • Via Faenza
    3 min walk - 0.2 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop
    1 min walk
  • Florence Santa Maria Novella Station
    2 min walk
  • Florence Airport, Peretola (FLR)
    23 min drive

Restaurants

  • Caffè Alinari
    5 min walk
  • All'Antico Vinaio
    2 min walk
  • Caffè degl'Innocenti
    7 min walk
  • Tentazioni Cafè
    2 min walk
  • The Fiddler's Elbow - Irish Pub
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1WEOSWDFF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is c-hotels Diplomat pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per night.

What time is check-in at c-hotels Diplomat?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at c-hotels Diplomat?

Check-out is at 11:00 AM.

Where is c-hotels Diplomat located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Palazzo dei Congressi and Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence Santa Maria Novella Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

c-hotels Diplomat Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 440 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, no door for toilet, but all clean and comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Soongab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Would highly recommend for close proximity to station and most attractions within reasonable walking distance. The breakfast was lovely, staff very helpful and friendly. We really enjoyed our stay (3 days)
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Layale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Florence!

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious with a large bathroom. Love the lobby lounge with comfortable seating to sit for afternoon coffee. The rooms and common corridors were kept clean and very pleasant.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

karina

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally helpful and accommodating. The hotel was quaint and clean. The negatives were not having USB ports in the room for 3 international travelers and one night we had to wait about an hour for hot water to take a shower.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

sabileh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location, close to everything
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rates and better than average room.

Very nice hotel. Convenient location.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Noelia

Very clean hotel
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for central Florence, tram and railway station at the doorstep.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the train station! Large, clean room and hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

alvaro r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near transportation shops and walking distance to city center, very safe place, excellent customer service. Very comfortable and cozy room.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mark Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Ding Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Trip in Florence

Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

julie

Liked: Cleanliness, staff & service
Close to the train station and a short walk to the more scenic parts of town. The bed and pillows were uncomfortable. Staff are very friendly and helpful. One of the less aesthetically pleasing hotels I’ve stayed at while in Italy but functional.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Venkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.
Verified review

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean hotel, breakfast with limited options. The rooms are tiny.Staff is friendly and helpful. Hotel is very conveniently located near station and the centre. I recommend this hotel for a short visit.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Next to the train station. Convenient for transportation however walking around the area at night doesn’t feel safe Thanks the hotel for upgrading my room to higher level and it’s much better!
Stayed 3 nights in May 2025