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c-hotels Diplomat

4.0 star property
Hotel with a conference center, steps from Historic Centre of Florence

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Photo gallery for c-hotels Diplomat

Smart City View | Minibar, in-room safe, individually furnished, desk
Interior
Buffet
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spacious Triple

Spacious Triple | Minibar, in-room safe, individually furnished, desk

Spacious Triple

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart

Smart | Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Deep soaking bathtub
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Via Alamanni Luigi 9, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 7 min walk - 0.4 miles
  • Cathedral of Santa Maria del Fiore - 12 min walk - 0.7 miles
  • Piazza del Duomo - 13 min walk - 0.7 miles
  • Ponte Vecchio - 15 min walk - 0.8 miles
  • Uffizi Gallery - 17 min walk - 0.9 miles

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Trattoria Dall' Oste - ‬1 min walk

About this property

c-hotels Diplomat

Upscale hotel near Historic Centre of Florence
Cathedral of Santa Maria del Fiore and Uffizi Gallery are located near c-hotels Diplomat, which provides dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, a banquet hall, and free newspapers
  • A front-desk safe, 1 meeting room, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 85 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT048017A1WEOSWDFF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

Frequently asked questions

Is c-hotels Diplomat pet-friendly?

No, pets are not allowed at this property.

How much is parking at c-hotels Diplomat?

Self parking is available for EUR 30 per night.

What time is check-in at c-hotels Diplomat?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at c-hotels Diplomat?

Check-out is at 11:00 AM.

Where is c-hotels Diplomat located?

Located in Santa Maria Novella, this hotel is within a 10-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella, and Central Market. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence Santa Maria Novella Station are within a 2-minute walk.

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c-hotels Diplomat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 390 out of 936 reviews
Rating 8 - Good. 355 out of 936 reviews
Rating 6 - Okay. 128 out of 936 reviews
Rating 4 - Poor. 29 out of 936 reviews
Rating 2 - Terrible. 34 out of 936 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Stayed 1 night in Jul 2024

8/10 Good

Josephine

Liked: Staff & service
Hotel is across the train station which was very convenient. Lobby needs more lighting.

10/10 Excellent

Tytanna

Yes
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rates and better than average room.

Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Mark Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

10/10 Excellent

Venkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2023

8/10 Good

sabileh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location, close to everything
Stayed 1 night in Sep 2023

10/10 Excellent

Noelia

Very clean hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service
Friendly staff, convenient location
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay. I will book again and highly recommend.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for central Florence, tram and railway station at the doorstep.
Stayed 1 night in Sep 2023

10/10 Excellent

Ding Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Trip in Florence

Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Service was excellent and the staff was quite attentive.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and services.

This is my third time staying at C-Hotels Diplomat. The location is great , the rooms comfortable and the staff helpful.
Stayed 4 nights in Jun 2022

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good option, convenient location, clean and friendly staff. Excellent breakfast
Stayed 2 nights in Apr 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable, very clean and the location was very convenient, across the street from the train station, they held my luggage all day while I went on a tour .. highly recommended
Stayed 1 night in Aug 2022

10/10 Excellent

Monica Diaz Melendez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice if you want to be close to the train station and walk around Florence.
Stayed 1 night in Jul 2023

2/10 Terrible

wenhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't choose this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024