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Balcony

3.0 star property
Tuscan-style hotel with a rooftop terrace and a restaurant

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Downtown Florence comes alive at Balcony, where guests unwind on the rooftop terrace or savor meals at Alla Griglia. The property offers free in-room WiFi, a library for quiet moments, and practical luggage storage for easier exploration of the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, 1 Twin Bed, Ensuite

Single Room, 1 Twin Bed, Ensuite | Minibar, in-room safe, desk, blackout drapes

Single Room, 1 Twin Bed, Ensuite

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Minibar, in-room safe, desk, blackout drapes

Double Room, Ensuite

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Minibar, in-room safe, desk, blackout drapes

Triple Room, Ensuite

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 2 Twin Beds, Ensuite

Double Room, 2 Twin Beds, Ensuite | Minibar, in-room safe, desk, blackout drapes

Double Room, 2 Twin Beds, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room, 1 Bedroom, Ensuite

Economy Double Room, 1 Bedroom, Ensuite | Minibar, in-room safe, desk, blackout drapes

Economy Double Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Map
Via Dei Banchi 3, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Ponte Vecchio - 6 min walk - 0.4 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence Santa Maria Novella Station - 7 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Trattoria La Madia - ‬2 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬2 min walk

About this property

Balcony

Hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Balcony provides a rooftop terrace, a library, and a bar. Be sure to enjoy a meal at Alla Griglia, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a vending machine
  • ATM/banking services, concierge services, and free newspapers
Room features
All guestrooms at Balcony boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 22-inch LED TVs with cable channels
  • Refrigerators, electric kettles, and heating

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  • Free WiFi
  • Air conditioning
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Alla Griglia

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Built in 1972
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT048017A1EJS2RTK5

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 1 October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balcony Florence
Balcony Hotel
Balcony Hotel Florence
Balcony Florence
Balcony Hotel Florence

Frequently asked questions

Is Balcony pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Balcony?

Check-in start time: 2:30 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Balcony?

Check-out is at 11 AM.

Where is Balcony located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Piazza di Santa Maria Novella, Cathedral of Santa Maria del Fiore, and Piazza del Duomo. Piazza della Signoria and Ponte Vecchio are also within 10 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.

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Reviews

Balcony Reviews

8.4

Very Good

8.8

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 164 out of 393 reviews
Rating 8 - Good. 159 out of 393 reviews
Rating 6 - Okay. 50 out of 393 reviews
Rating 4 - Poor. 16 out of 393 reviews
Rating 2 - Terrible. 4 out of 393 reviews

Reviews

10/10 Excellent

Genene

Liked: Amenities
Stay was good close to everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff was friendly. It was convenient for walking to all the main attractions nearby. The water pressure in the shower was rough and the bathroom/shower were incredibly small. I smacked my elbows many times in the bathroom.
Stayed 2 nights in Oct 2025

8/10 Good

Andrei Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
The room and location were great. Some staff do not speak English, especially the evening shift, and the elder gentleman working at the reception in the evening was making inappropriate remarks to my friend who I was talking with in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing, would recommend and we will stay again.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Plenty of dining options around the property Very convenient to and from the train station and places of interest Near the shopping area as well
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with GREAT location. We were able to walk to all the locations that we wanted to see. MANY restaurants within 2-3 blocks from the hotel. Front desk staff, I think it was the owner, was very friendly and accommodating despite some language barriers. Provided me with ice daily! Bed was comfortable and shower was ok. Plenty of space in the room. We chose the breakfast for 10Euros daily. It did not have any warm/hot options and limited protein but was enough to start the day. Owner helped us arrange transportation to our next destination at checkout. Would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

John J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Nice breakfast served every morning. Would recommend this hotel to anyone.
Stayed 4 nights in Mar 2024

2/10 Terrible

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The owner/manager/staff were great. The facilities lacked. The beds were rock hard. The water pressure other than full cold was almost nil. What was supposed to be hot, wasn't but intermittently warm, cold, warm, etc. The walls paper thin, hearing snoring and bathroom use sounds of others was nauseating.
Stayed 4 nights in Oct 2025

8/10 Good

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was ideal to see the sights of the city
Stayed 4 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance to train station.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rabikar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent 3 star hotel with a clean, modern interior, and first rate service. Highly recommended for anyone looking for a conveniently located mid-priced hotel option in Milan.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to train station. Museums, shopping, and restaurants all within walking distance. Staff was helpful. Breakfast was good. No elevator so had to carry luggage up steps.
Stayed 2 nights in May 2025

10/10 Excellent

Kevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Balcony. Just about everything is a ten to fifteen minute walk from the hotel and there are plenty of dining and shopping options. The owners are very helpful and welcoming!
Stayed 4 nights in Oct 2024

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but Nice Hotel. Aircondition worked perfectly, refrigerator did not get very cold, TV lacked international channels (but then again one does not go on vacation to watch tv :)). Breakfast was very simple, as seems common in Italy. But all in all a Nice simple hotell with very Kind host.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Amenities
This place is nice. I would stay again. People at front desk are nice and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated for our late 11 pm check in. Managed by a classy couple, they were very helpful and friendly. Very good room with everything we needed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel, walking distance from station and many sights and restaurants. Owners lovely. No elevators so had to lug luggage upstairs but overall great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was so close to the duomo and the train station and still only 15 minutes each way to the Uffizi and Galleria dell’Academia
Stayed 2 nights in Jul 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location!

Great stay in central location. Room was clean and layout was nice. Very friendly staff. Only issue was the shower drained slowly but it didn’t bother us. We would stay again. AC was great!
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
15 - 30 minute walking distance to most tourist attractions. Hosts were very friendly. Continental breakfast of juices, toast, cereal, yogurt and barious pastries.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the property were so friendly and helpful. It's a husband and wife team who go out of their way to make you feel welcome.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and owners. Excellent location.

Lovely hotel. Its location is excellent, a 10-minute walk from the SMN train station. The room was spacious and beautifully decorated, with a large bathroom. Danielle and her family are very kind and caring. They go out of their way to provide excellent service and make the best recommendations on tourist attractions and places to eat. They also looked after our bags before and after check-in. They speak Italian and English quite well. 100% recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Can't ask for a better location! You can see the Duomo from the entrance, and is also very close to the main train station. Very lively area, no breakfast on site (I think), but there are so many eating options right nearby.
Stayed 3 nights in Sep 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and knowledgeable mom & pop owners; they were always at the desk. No problem leaving baggage there after checkout time. GREAT LOCATION!
Stayed 3 nights in Apr 2023
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