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Palazzo Firenze by Baglioni Hotels & Resorts

5.0 star property
Luxury Florence hotel connected to a rail/subway station, a quick walk to Uffizi Gallery

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Photo gallery for Palazzo Firenze by Baglioni Hotels & Resorts

Property entrance
Grand Deluxe Room - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated
Front of property - evening/night
Ecotours
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking available
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room - Kids & Teens Free

Grand Deluxe Room - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated

Grand Deluxe Room - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Terrace - Kids & Teens Free

Terrace/patio

Junior Suite Terrace - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Junior Suite - Kids & Teens Free

Premium bedding, minibar, in-room safe, individually decorated

Family Junior Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 70 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Florentine Suite - Kids & Teens Free

Florentine Suite - Kids & Teens Free | Premium bedding, minibar, in-room safe, individually decorated

Florentine Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite - Kids & Teens Free

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Santa Croce Royal Suite - Kids & Teens Free

Premium bedding, minibar, in-room safe, individually decorated

Santa Croce Royal Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 258 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for De Pepi Suite - Kids & Teens Free

Premium bedding, minibar, in-room safe, individually decorated

De Pepi Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Da Verrazzano Suite - Kids & Teens Free

Premium bedding, minibar, in-room safe, individually decorated

Da Verrazzano Suite - Kids & Teens Free

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Premium bedding
  • 168 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Via Ghibellina 87, Florence, FI, 50122

What's nearby

  • Piazza della Signoria - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles
  • Ponte Vecchio - 11 min walk - 0.6 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Finisterrae - ‬2 min walk
  • ‪Pino's Sandwiches - ‬1 min walk
  • ‪Le Vespe Cafe - ‬1 min walk
  • ‪Koto Ramen - ‬1 min walk
  • ‪Off Hook - ‬2 min walk

About this property

Palazzo Firenze by Baglioni Hotels & Resorts

Luxury boutique hotel near Piazza della Signoria
Located close to Palazzo Vecchio and Piazza del Duomo, Palazzo Firenze by Baglioni Hotels & Resorts provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. Adventurous travelers may like the cycling at this hotel. The on-site restaurant, Guelfi e Ghibellini, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and wedding services
  • Multilingual staff, a porter/bellhop, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Plasma TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Valet parking on site (EUR 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guelfi e Ghibellini

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 1700
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between February 2 and May 13.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Property Registration Number IT048017A12EKX2XD2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels
Palazzo Firenze by Baglioni Hotels & Resorts Hotel
Palazzo Firenze by Baglioni Hotels & Resorts Florence
Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence

Frequently asked questions

Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly?

Yes, Palazzo Firenze by Baglioni Hotels & Resorts allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Palazzo Firenze by Baglioni Hotels & Resorts?

Valet parking is available for EUR 45 per night.

What time is check-in at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Palazzo Firenze by Baglioni Hotels & Resorts?

Check-out is at 11:30 AM.

Does Palazzo Firenze by Baglioni Hotels & Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–1 AM on request. A fee of EUR 80 per vehicle applies.

Where is Palazzo Firenze by Baglioni Hotels & Resorts located?

Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Piazza della Signoria, Palazzo Vecchio, and Piazza del Duomo. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 17 minutes.

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Palazzo Firenze by Baglioni Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 225 reviews
Rating 8 - Good. 35 out of 225 reviews
Rating 6 - Okay. 11 out of 225 reviews
Rating 4 - Poor. 4 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great Stay
Stayed 3 nights in Dec 2024

10/10

It was a beautiful property. For the price the quality of the breakfast could have been better, and we asked for a bag to be mailed and they wouldn’t do it because it was a Sunday. We had hoped to not have to bring it on the train again. Overall, however, the staff was great and the property is beautiful and conveniently located.
Stayed 3 nights in May 2025

10/10

Lovely hotel in a quiet part of the city center. Staff was amazing.
Stayed 3 nights in Nov 2024

10/10

During our recent visit to Florence, we had the pleasure of staying at Palazzo Firenze, and it was absolutely perfect. The staff provided exceptional service and had great knowledge of the area. Our room was spotless and incredibly comfortable. The hotel's location was ideal for sightseeing and dining. We couldn’t have chosen a better place to stay and would definitely return.
Stayed 3 nights in Jan 2025

10/10

Excellent staff!!!
Stayed 3 nights in Dec 2024

10/10

Beautiful hotel with lovely staff
Stayed 3 nights in Sep 2024

10/10

Spacious suites and super nice staff. Definitely would stay again if I come back.
Stayed 3 nights in Jul 2024

10/10

Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful
Stayed 4 nights in Apr 2023

10/10

Great property and great staff!
Stayed 5 nights in Sep 2023

10/10

Very noce and chic hotel very close to Santa Croce and walking distance to all attractions in central Florence. A gem. Great break fast and friendly staff. Would definitely come back.
Stayed 2 nights in Dec 2024

10/10

All the staff were excellent. Everyone went out of there way to ensure the visit was perfect !
Stayed 2 nights in Sep 2024

10/10

The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stayed 6 nights in May 2024

10/10

This is a wonderful property with an even better staff.
Stayed 4 nights in Sep 2022

10/10

Great
Stayed 1 night in Oct 2024

10/10

Phenomenal staff. Great place and very quiet and peaceful. Beautiful!
Stayed 4 nights in Jun 2024

8/10

Unfortunately there was a plumbing issue and they had to move me to another hotel. It was disappointing but the staff I exchanged emails with were very helpful with the rebooking
Stayed 1 night in Feb 2025

10/10

Great hotel in every single way!! Beautiful interior, and the rooms are well equipped. The staff was amazing very helpful. The hotel location is very good. I will stay there again.
Stayed 1 night in May 2023

8/10

All staff were amazing especially Giulia in the restaurant area and the front desk staff. Thanks for making our stay so good.
Stayed 4 nights in Jul 2022

10/10

Staff very, very helpful.
Stayed 3 nights in Nov 2022

10/10

Amazing
Stayed 3 nights in Jul 2024

10/10

This hotel is very close to the main attractions.Fine hotel facilities. The staff very friendly,genuine and profesional. Too bad nobody was able to bring the CANICULE under control. Fabulous trip for studying the big four RINASCIMIENTO founders:Brunelleshi,Massacio,Donatello and Ghiberti!
Stayed 8 nights in Aug 2024

10/10

Outstanding lux. Hotel, in a great, convenient location, excellent, very friendly staff. I wish, however, they'ld get rid of CNN on the list of TV channels.
Stayed 3 nights in Jun 2023

10/10

This is a wonderful boutique hotel in Florence, very near Piazza Santa Croce. Walkable to all major areas of interest, but not in a jammed tourist area. Service of the reception/concierge staff was impeccable. They all really took the time to develop individual suggestions and solutions. Worth visiting again.
Stayed 6 nights in Aug 2022

8/10

Great old palace conversion. Check in was great. Check out person was rude on the morning of 7/11… nice room, however, shower leaked, not enough body soap for two to take shower….needs more attention to detail
Stayed 2 nights in Jul 2022

10/10

There was absolutely nothing we did not like! Being able to live in a 15th century Palazzo for several days was wonderful. It was further suported by exceptional concierge experiences especially from Denisa & Anna's genuinely thoughtful and professional suggestions & uncompromisingly follow-through. Best experience ever and I have been to Italy more than 50 times at top hotels, but this was the absolutely the best experience ever. Your business model is greatly needed keep expanding.
Stayed 3 nights in Nov 2023