Is Travelodge Flagstaff - NAU Conference Center pet-friendly?

No, only service animals are welcome at the property.

Self parking is free at this property.

Where is Travelodge Flagstaff - NAU Conference Center located?

Located in the heart of Flagstaff, this motel is within a 15-minute walk of Northern Arizona University, Riordon Mansion, and High Country Conference Center. Mother Road Brewing Company and Flagstaff Visitor Center are also within 1 mi (2 km). Flagstaff Station is 19 minutes by foot.

2/10 Terrible

Joe, Boston, MA

Aug 31, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel service.

This stands out as one of the worst experience I have had staying at a hotel. The initial check-in took more than half an hour with an extremely rude and aggressive receptionist who refused to provide a foldout bed even though it was clearly stated on my reservation. The room was dirty and smelly. The breakfast next morning consisted of little more than dried toasts and reheated potatoes and eggs which I decided not to eat as it appeared stale. Thankfully I was only staring for one night.

Stayed 1 night in May 2017

2/10 Terrible

CRB, PHOENIX, AZ

Aug 24, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late Check-In

I scheduled the rooms, 2 rooms total, for my employees as they would be working in the area over the weekend. We were told that they had to be checked in by 11:00 PM. Unfortunately, they were stuck in traffic as it was a Friday night and a 2 hour drive to the hotel. We contacted the hotel while in traffic stating that we might be late due to the traffic. The person answering the phone assured us that it would not be a problem and to just call the same number upon arrival and she would check them in. With that being said, they actually arrived before the 11:00 deadline, however, the door was locked so they called the previous number for 30 minutes with no answer. Needless to say, they had to go find other rooms, as I had reserved 2, for the first night's stay. My foreman went to the hotel the next morning and explained everything that went on and they refused to issue a refund. As previously stated, the rooms were for 2 nights so my employees stayed the second night as it was too late to cancel without being charged. We didn't want to throw more money away at this point. However, we explained to them that we would not be reserving any more rooms, which we needed for the 3 following weekends.

Stayed 2 nights in Jul 2017

2/10 Terrible

Charles, Missouri

Aug 24, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not clean and bad customer service

Hotel does not look at it appeared on the ad. Dirty and the front desk is rude

Stayed 1 night in Aug 2017

4/10 Poor

Michelle

Aug 23, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

something a little off

While renovated as described, hotel was not good, lights were broken in room; dirty sheets on bed; and poor breakfast options of dry cereal, broken apple juice dispenser, broken pancake machine.

Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Aug 20, 2017

Liked: Room comfort

Disliked: Staff & service

It has many trick to order tickets from expedia.ca. after pay the fee from website, surcharge is required from on site registration, and it will cause expense increased.

Stayed 1 night in Aug 2017

8/10 Good

Ariel

Aug 18, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok, but could be better :)

Other than the breakfast situation, and no shower or coffee for the coffee pot in my room, the room was actually pretty nice and basic. Good for a weekend's stay :-)

Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Aug 16, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad condition

Bathroom floors were sticky. Bathroom door had a one inch square cut into it. Toilet seat was broken and pinched my behind.

Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Aug 12, 2017

Disliked: Staff & service

clerk beware of

office clerk smelled of alcohol. he put wrong name on my receipt. when i confronted him about it he was agitated .i noticed that he was not friendly to the person before me this made me uncomfortable . I wanted leave and find another hotel but this was paid for .room was clean comfortable..but was again uncomfortable..with this clerk standing out side of office glaring at us..

Stayed 1 night in Jul 2017

4/10 Poor

Jeffrey

Aug 4, 2017

Liked: Room comfort

Disliked: Cleanliness, staff & service

Try somewhere else.

I was annoyed by owner/manager. When searching for rooms in Flagstaff I was looking for places that slept 5. This Travelodge popped up. When I checked in she charged me $11 for having an extra person. Hotels.com said it was supposed to sleep 4. So not only did my son have to sleep on the floor that night, I had to pay $10 more...I mean $11...she typed in the $11 instead of $10 but was too lazy to re-run my credit card. I had just driven 7.5 hrs, so I just wanted to go to sleep.

Stayed 1 night in Jul 2017

4/10 Poor

cora, SLC, UT

Aug 3, 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Dark rooms, unhelpful staff, disappointing

We checked in late with our 3 kids after a day of traveling. Our room had threadbare sheets and towels and carpet tacks sticking out of the carpet (not so good for bare feet!). I called the front desk less than an hour after checking in to see if I could cancel our remaining reservation. The guy at the front desk told me he needed to talk to someone, set the phone on the counter (without muting it), and proceeded to check someone else in/talk to others for about 10 minutes before getting back on the phone with me. I was handed off to another person who told me I couldn't cancel my 2nd night (because it was less than 24 hours notice), but I could cancel my 3rd night. I understood the policy and was still willing to pay the second night, but told her we'd be checking out the next morning. She told me I would need to finish my cancellation at check-out. The next morning, we packed our things and went to the front desk to check out. She told me because I booked through Expedia, I would need to contact them directly to cancel my reservation for the third night. I called Expedia, who then called the front desk at Travelodge. The Expedia agent then said, "I just spoke with the front desk. She said she already told you she would refund you for the 3rd night and that it was already taken care of." This, of course, is NOT what I was told by the front desk. I was frustrated that I had to wait around and was told different information by the employees at Travelodge.

Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Aug 1, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel. We got upgraded to a king because we had kids, which was nice. But we got charged an extra $10 for being over 4 people in a room. The receptionist said that kids are counted towards the 4, so because there was 3 adults and 2 kids, we had to pay the extra person. This was the only Travelodge that told me that as I stay at Travelodge often and never had a problem with being over 4 people because of kids.

Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Aug 1, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was dirty and service poor

Stayed 1 night in Jul 2017

8/10 Good

J, poland

Jul 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a trip

Good botel in good localization. Recomended for family

Stayed 2 nights in Jul 2017

8/10 Good

Jen, SLC, UT

Jul 26, 2017

Liked: Staff & service, room comfort

Older Hotel, but great Service!

Older, remodeled hotel. Wish the breakfast had other options besides carbs, as I have celiac disease. But the service really was great!

Stayed 4 nights in Jul 2017

4/10 Poor

mike, phx

Jul 25, 2017

Disliked: Staff & service, property conditions & facilities, room comfort

weekend stay

well how do i start? for starters the tv is weird, can not turn on or off at remote and no sound control also. frig was at max and not cooling, the office said all rooms like that. at check in, was not given any info about the hotel like wifi connection or breakfast time. but the one highlight was the room size was great with a bed and sofa with a divider wall. ac had to be turned up higher than normal to get any air over the wall which was almost maxed out. location was great, close by everything.

Stayed 2 nights in Jul 2017

4/10 Poor

Eric

Jul 24, 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Rating should be 1 or 2 stars max.

Room was clean. Breakfast was stale bread for toast and bagels the 1st day and Fruitloops added to it the 2nd day. Desk Clerk was not very friendly. 1st day the maintenance ran the blower on the 2nd floor in the morning waking us up. 2nd day they booked construction workers on the 2nd floor. All their heavy machinery they brought up with them they had to lug down early in the morning once again waking us up.

Stayed 2 nights in Jul 2017

2/10 Terrible

Andres

Jul 24, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst, gross hotel ever!

This hotel is Nasty. From the moment I walked into the lobby until I discovered the mattress underneath the sheets stained of blood or other body fluids, either way disgusting. We picked this hotel because on the pictures it seemed decent, but it was pricy and disgusting.

Stayed 1 night in Jul 2017

6/10 Okay

Thomas

Jul 23, 2017

Disliked: Property conditions & facilities

Only a fair property

2 lamps in room broken. Hole in bathroom wall with noise coming through it.

Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Jul 21, 2017

Disliked: Staff & service, property conditions & facilities

Not pleased

Requested roll away bed in advance but upon arrival was informed there was none available. Was not pleased with the location and did not feel safe to stay there. Sketchy vehicles and people. Tried to cancel the reservation and they would not refund my money. Spent an hour on the phone with 2 different Hotels.com agents who also refused to refund my money. I got another hotel room down the road...needless to say, not pleased with the Travelodge or Hotels.com.

Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Jul 20, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay there

We did not stay overnight. We arrived with our 4 month old baby and had hotel guests loitering outside making inappropriate comments and whistling at me. As a woman I felt completely unsafe and did not want to stay there with my son.

Stayed 1 night in Jul 2017

6/10 Okay

Sandra

Jul 18, 2017

Disliked: Cleanliness

very quiet as a long way from everything

Shower head had only 4 working water jets and bathroom very small. Not at all close to old town.

Stayed 1 night in Jul 2017

6/10 Okay

Robert, Rancho Cucamonga, CA

Jul 17, 2017

Liked: Cleanliness

Ok hotel if you are on a budget.

Not the most pleasant hotel to stay at. We were a group of four that spent the weekend in Flagstaff doing some hiking and sightseeing, so we only really needed the hotel so we could sleep and shower. Well, we had requested some extra towels and the lady at the front desk said she would drop off only one, and she never did. The AC in the room was blowing out somewhat cool air, but it was still hot throughout the night. It wasn't terrible, but I will definitely not stay there again when I go back.

Stayed 1 night in Jul 2017

4/10 Poor

Richard

Jul 15, 2017

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

So-so motel

Trouble with the TV but desk clerk eventually got it working. Floor lamp did not work, iron but no ironing board, coffee maker but no cups, no plastic cups for water. Not a great experience. It was clean and comfortable but I will not stay here again. I am now worrying about the motels I have reserved for the end of the month in Utah. Do you people ever inspect the hotels your advertise?

Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Jul 12, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nail clippers in night stand

The hotel is dilapidated and unclean. The doors did. It close to bathroom. Left one day early to get home to a clean bed

Stayed 2 nights in Jul 2017

4/10 Poor

Dan, Orange, Ca

Jul 11, 2017

Disliked: Staff & service, property conditions & facilities, room comfort

over priced for the condition and age of the hotel

find another hotel to stay at this was had poor service

Stayed 2 nights in Jun 2017

Travelodge Flagstaff - NAU Conference Center

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