Ratings based on 1,997 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 16, 2024 on Expedia
Great place for braking up our long drive to Phienix
by A verified traveler
Posted Apr 15, 2024 on Expedia
needs some upgrades
by A verified traveler
Posted Apr 14, 2024 on Expedia
They were renovating near the lobby area and drywall dust was everywhere, including on the entry floor and couch.
Not a good first impression.
Comment from Hotel Management
Apr 16, 2024 by Manager, Hotel Management
Hello Elton,We apologize for any inconvenience caused by the renovation work near the lobby area. Your feedback is valuable as we strive to improve our guests' experience. We recommend reaching out to management directly for any further assistance regarding your recent stay.
by A verified traveler
Posted Apr 12, 2024 on Expedia
This property is in major need of a revamp to the common areas. Lots of wear and tear on the walls, floors, and elevator.
Comment from Hotel Management
Apr 14, 2024 by Manager, Hotel Management
Hello Brigid,We appreciate your feedback and will share your observations with our management team for their review. Your comments help us strive for better guest experiences in the future.
by A verified traveler from Huntsville
Posted Apr 11, 2024 on Expedia
It was OK. Property is dated but appears to have undergone some renovations and the lobby/breakfast area were undergoing some type of renovation although nothing was done during the five days that we were there.
Breakfast was appeared somewhat unappealing and we did not take advantage of it but the coffee was very good.
Staff and housekeeping personal are very nice. Good location and easy access to the highways and downtown. Coco restaurant next door is good. Denny's, Jersey Mike's and other eateries right across the street as well as gas & convenience stores.
Overall an OK place to stay but maybe not for an extended period.
Comment from Hotel Management
Apr 13, 2024 by Manager, Hotel Management
Hello Ronald,We appreciate your detailed feedback on your recent stay with us. Our team is thrilled you enjoyed our convenient location, nearby dining options, and friendly staff. We apologize for any inconvenience caused by ongoing renovations, and we thank you for your understanding. Your comments on breakfast will be shared with our team for further improvement. We hope to have the pleasure of welcoming you back in the future.
by A verified traveler from victoria
Posted Apr 11, 2024 on Expedia
The location is excellent, the front desk staff very helpful but the property is under renovation which should have been mentioned to advice customers.
I wold stay agin, preferably when all work has been completed
Comment from Hotel Management
Apr 11, 2024 by Nate, Hotel Management
Thank you for the great review we hope you enjoyed your stay.
by A verified traveler
Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Nate, Hotel Management
Thank you for the positive rating and we are glad you enjoyed your stay with us.
by A verified traveler
Posted Apr 7, 2024 on Expedia
Hotel needed updating extremely bad. Carpets were dirty and walls needed painting. Just an old hotel.
Comment from Hotel Management
Apr 9, 2024 by Manager, Hotel Management
Hello Roger, We appreciate your feedback and regret to hear your expectations were not met. Guest reviews are essential for us to improve our services continually. We suggest contacting our management team for further assistance with your concerns. Thank you for bringing this to our attention.
by A verified traveler
Posted Apr 7, 2024 on Expedia
Under construction
Comment from Hotel Management
Apr 9, 2024 by Manager, Hotel Management
Hello Kim, We apologize for any inconvenience caused by our ongoing improvements. We appreciate your understanding and hope you will consider staying with us again in the future.
by A verified traveler from Tulare
Posted Apr 6, 2024 on Expedia
clean and safe
Comment from Hotel Management
Apr 9, 2024 by Manager, Hotel Management
Hello Leonarda,We are pleased to hear that you found our hotel clean and safe during your stay. Your comfort and well-being are our top priorities. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team. Your satisfaction is important to us.