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Riad Rocco

3.5 star property
Guesthouse in Fes with a full-service spa and a rooftop terrace

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Photo gallery for Riad Rocco

Interior detail
Superior Quadruple Room, Private Bathroom, City View | Desk, cribs/infant beds, free WiFi
Lobby sitting area
Interior detail
Reception hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Kitchen
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room, Private Bathroom, City View

Superior Quadruple Room, Private Bathroom, City View | Desk, cribs/infant beds, free WiFi

Superior Quadruple Room, Private Bathroom, City View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 1 Bedroom, Private Bathroom, Courtyard View

Highlights

Air conditioning
Kitchen
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Multiple Beds, Terrace, Courtyard View

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Family Quadruple Room, Multiple Beds, Private Bathroom, Courtyard View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 Bedroom, Courtyard View

Shower, free toiletries, hair dryer, towels

Standard Room, 1 Bedroom, Courtyard View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Private Bathroom, Courtyard View (1)

Standard Suite, Private Bathroom, Courtyard View (1) | Desk, cribs/infant beds, free WiFi

Standard Suite, Private Bathroom, Courtyard View (1)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio

Dar El Mizan

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
Dar El Mizan

About the neighborhood

Map
13,Derb Sidi Kjih, Talaa Sghira, Fes, 30000

What's nearby

  • Bou Inania Madrasa - 2 min walk - 0.2 miles
  • Blue Gate - 3 min walk - 0.2 miles
  • Place Bou Jeloud - 6 min walk - 0.4 miles
  • Zaouia Sidi Ahmed Tijani - 12 min walk - 0.7 miles
  • Borj Fez Mall - 3 min drive - 1.7 miles

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪Le Tarbouche - ‬5 min walk
  • ‪Fondouk Bazaar - ‬6 min walk
  • ‪The Ruined Garden - ‬6 min walk
  • ‪Chez Rachid - ‬3 min walk
  • ‪Cinema Café - ‬2 min walk

About this property

Riad Rocco

Guesthouse located in Fes El Bali
A rooftop terrace, laundry facilities, and a bar are just a few of the amenities provided at Riad Rocco. Indulge in a body treatment, a body scrub, and a massage at very good spa, the onsite spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hot tub.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, a front-desk safe, and a reception hall
  • Free newspapers, meeting rooms, and tour/ticket assistance
Room features
All guestrooms at Riad Rocco feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Kitchens, cribs/infant beds, and daily housekeeping

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 2 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 6 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Kitchen

More

  • Air conditioning
  • Desk

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 6 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 15.00 per vehicle (one way)
  • Self parking fee: EUR 2 per night
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Riad Rocco House Fes
Riad Rocco House
Riad Rocco Fes
Riad Rocco
Riad Rocco Guesthouse Fes
Riad Rocco Guesthouse
Riad Rocco Fes
Riad Rocco Guesthouse
Riad Rocco Guesthouse Fes

Frequently asked questions

Is Riad Rocco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Rocco?

Self parking is available for EUR 2 per night.

What time is check-in at Riad Rocco?

Check-in end time: anytime.

What time is check-out at Riad Rocco?

Check-out is at noon.

Does Riad Rocco provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15.00 per vehicle applies.

Where is Riad Rocco located?

Located in Fes El Bali, this spa guesthouse is steps from Kassr Annoujoum Ducci Foundation, Bou Inania Madrasa, and Water Clock. Blue Gate and Dar Batha Museum are also within 10 minutes.

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Riad Rocco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 45 reviews
Rating 8 - Good. 19 out of 45 reviews
Rating 6 - Okay. 3 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 5 out of 45 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau Riad et personnel au top !

Joli Riad au centre même de la médina. Le personnel a été aux petits soins avec nous, souriant et disponible. Le Riad est propre et joliment décoré. Très belle expérience.
Stayed 2 nights in Jul 2018

8/10 Good

SYLVIE B, LOIRET

Liked: Staff & service
Hotel bien situé, le personnel et le patron sont sympathiques, prêts à aider très disponibles. L’hôtel est simple mais correct.
Stayed 7 nights in May 2018

8/10 Good

DOMINIK

Liked: Cleanliness, staff & service
Good for the price! Good location and very nice staff!

4/10 Poor

Andreas, Bern, Schweiz

Disliked: Staff & service, room comfort
Ein schönes Haus mitten in Fes, aber schlecht und herzlos geführt. Die Angestellen fühlen sich für nichts wirklich verantwortlich. Das Riad ist restauriert, ohne dass es Charme verbreiten würde. Bei unserer Ankunft war die erste Nacht überbucht. Als wäre es selbstverständlich, wurden wir in ein anderes Riad transferiert. Es gehört dem gleichen Besitzer, war aber noch nicht einmal fertiggestellt.
Stayed 3 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORROR. There might be fake reviews. Be careful!

We booked and payed the Riad Rocco before we arrived to morocco. When we entered the hotel at 0:30 am, an employee told us that Riad Rocco is overbooked and we should change to their other Riad. It seemed strange, because we already payed. After a long discussion and a second fight between the employees and another couple, we had to move to the other Riad. The other Riad is around the corner and still under construction. The windows were uncloseable, there was no air conditioner and it was super cold (2 degrees in Fes in our room). We had one towel for both of us! The next morning the unpleasant owner asked to us to delete a bad review I already made and promised us a dinner in return (call it bribery). The whole stay he insisted to write a good review…We didn’t get our dinner, by the way. The second night in Riad Rocco, we woke up twice because new arrivers and the employees had an argumentation about the move to the other Riad (same like we had experienced the night before).The owner was screaming at his tired out employees and teated them badly. When we left the hotel in the morning and arrived at the train station, we were prosecuted by an employee of Riad Rocco. He wanted us to pay something, what we refused to do. It was really scary and we fled into our train. By the way the road doesn’t pay taxes to the city of Fes, they didn’t neither check us in nor out. Marocco was beautiful. Riad Rocco was a horror trip!

2/10 Terrible

Marouane

Disliked: Staff & service, property conditions & facilities, room comfort

LA PEOR ATENCIÓN AL CLIENTE!!!

El riad es bonito PERO el servicio y el trato al cliente es un desastre. llegamos de noche, imposible contactarlos. el número en google no funciona y no contestan al fijo. El empleado de noche es un tramposo y mal educado. No paro de faltarme respeto e incluso insultarme. El equipo de día son muy lentos. Tuvimos que esperar más de 1hora el desayuno porque estaban ocupados con 1 mesa de 6 españoles. Nunca nos dieron el wifi. De tantos errores, nos prometieron una cena, pero nunca nos la dieron. Es más no pararon de reclamar el dinero a lo largo de la estancia. Quisimos para con tarjeta y nos dijeron que no funcionaba el datafono. Pero lo verifiqué y si funcionaba. Para pedirnos un taxi para ir al aeropuerto pronto por la mañana nos echaron la culpa por no avziar cuando lo hicimos 2 veces. Y quería cobrar un extra de taxi para ellos. NO LO RECOMIENDO PARA NADA. hay más riads en la medina. No merece la pena frustrarse con este.

4/10 Poor

Nadir, Toronto, Canada

Liked: Cleanliness
Disliked: Staff & service

Disappointing staff made this the WORST experience

WARNING: DO NOT STAY HERE My family of 4 booked two nights at this riad, opting to book the suite with the two floors with one large bed and two single beds upstairs. However, when we arrived they showed us to a room with 3 small beds side by side approximately half the size of the room that we thought we were getting. I was obviously livid and explained that I paid for a much better room. At this point, the staff member named Muhammed asked if we would do him a "favor" by staying in this room instead. I declined and demanded the room that I had paid for. Muhammed got VERY aggressive, and said he was "thinking a lot of things about me," as he came very close to me; face-to-face! I thought he wanted to fight me! I was then asked to go to the "beautful" rooftop for tea, which turned out to be dirty and full of dead plants. My family was made to wait 45 minutes on the cold rooftop waiting for tea and a staff member to come tell us everything was sorted out. We eventually got the room we paid for, however, it smelled like cleaning product, they only gave us 3 towels instead of 4, and did not provide us the remote to heat our freezing cold room. Sure enough, at 8am the next morning, there was no staff on sight, the laundry was not ready, and we had to haul our luggage down the steep steps ourselves. Finally, Muhammed showed up looking like he just woke up. He demanded we pay a tax, but would not provide any paperwork to show what we were being asked to pay!
Stayed 2 nights in Mar 2018

8/10 Good

Arno, Bremen

Liked: Staff & service, property conditions & facilities

Tolles Riad mitten in der Medina

Tolles Riad mitten in der Medina mit marokkanischem Flair. Auf der Terrasse genießt man morgens seinen Kaffee und Minztee mit Blick auf die Stadt und die Berge. Das Personal ist sehr freundlich und zuvorkommend, alles hat wunderbar geklappt. In 10 Sekunden ist man mitten in der Medina, toller Ausgangspunkt für viele Ausflüge.
Stayed 4 nights in Mar 2018

8/10 Good

Clare, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in sister Rocco and private tour

We spent 3 nights in the newly and beautifully restored small sister of Riad Rocco - quiet but close to the main street, a great place to be based. Very comfortable beds and constant hot water. Staff are incredibly helpful. Breakfast is generous. We took a 3 nights/ 4 days private tour from Fez to Merzouga, to Todra Gorge, to Ouarzazete, to Marrakech. The driver, Hassan and Mohamed, staff member, gave us a great trip. They were always kind and friendly and committed to giving us a wonderful time, showing us the sights and introducing us to excellent local cuisine. We recommend that Mustapha, the manager with whom we booked the trip is consistent in explaining what is included, i.e. which meals.
Stayed 2 nights in Mar 2018

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Struttura in ottima posizione dentro La medina

Struttura in pieno centro della Medina. Staff ospitale
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

第一天抵達時地點有點難找，還是花了點錢請人帶路。但熟悉了之後，其實距離景點與車站是非常方便的。

非常漂亮的傳統式建築，地點與裝潢都非常滿意，工作人員也非常親切。唯一美中不足的是我們住宿的房間廁所有嚴重的下水道(廁所)味道，我不知道別的房間是否也是如此。
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jes

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible and Unwelcoming

We had a reservation for 3 nights and it was so bad we only stayed 1 night. The staff told our driver that they would meet us in the square with a luggage cart and escort us to the riad. If you've been to Morocco, you know this is a necessity, especially in a medina the size of Fez. They said they would be there in 2 minutes, 25 minutes later they had not arrived and would not answer the phone. We hired a local in the square to take us to the riad and we paid for it. The staff at the Rocco then argued when we arrived and said they did send someone. We were the ONLY white van and this was a lie. The inside of the riad was dark and unwelcoming. The staff was not friendly. We were not provided any information or even a map of the medina. I needed to go bathroom and the public bathroom off the lobby is a squatty potty in the floor. They walked us upstairs to the room (2 flights of steep steps) and did not offer to help with a single bag, even though the entirety of the staff are kids in their early 20s. They offered coffee and tea and we said yes, but they never made it. The room was clean, but when we took 1 shower the floor immediately flooded and rolled into the bedroom. My bed was in a puddle. The "beautiful rooftop" is a few tables, dead plants, broken down wicker chairs, and views of glass spiked roofs. When I went to breakfast earlier than my roommates the staff walked past me 20+ times without even offering coffee. Save yourself the trouble. Just awful.
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En el corazón de la Medina!

El Riad es muy bonito. Esta en el corazon de la Medina. Habitacion pequeña pero acogedora. Te buscan parking (de pago) si vienes en coche. El personal es muy amable.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medina location, helpful staff

The staff helped with a guided tour and transfers, also very kind getting a snack for our hungry selves on arrival. A nice Riad with terrace but not for those who struggle with stairs!
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil exceptionnel de Hassan et Wafae, très bon emplacement dans la médina, petit déjeuner excellent servi sur une jolie terrasse avec vue imprenable sur le tombeau des merinides, la chambre standard dispose d'une Grande et belle Salle de bains orientale, avec douche revigorante, et d'une très bonne literie. Ambiance vraiment amicale, grandes discussions avec Hassan le soir sur la terrasse avec un bon the à la menthe. L'equipe peut organiser le transfert aeroprort et des excursions. Abdul Notre guide officiel francophone pour la visite de la médina etait passionnant. On a quand même super bien dormi. Bref rapport qualité prix imbattable et équipe adorable ! Merci et à bientôt !
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel accueillant, cadre familiale

Personnel accueillant au sein d'un charmant Riad dans la Médina de Fès, ces derniers nous étaient aux petits soins et nous ont prodigués de nombreux conseils pour passer un agréable séjour. Je recommande.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Quelques réparations à prévoir dans la chambre. Voir à varier plus les petits déjeuner. Sinon hôtel correct, personnels présent et bienveillant. Un peu bruyant le soir mais après ça ce calme.
This review was submitted before 2018 and has not been verified.

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel correcto para su categoria

Hotel decente, estaba limpio y habitaciones amplias, suficiente para una noche
This review was submitted before 2018 and has not been verified.

8/10 Good

MINJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Shuye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安静 舒适

酒店位置在老城里面 不是很好找 但是酒店是超有味道的老宅改建的 出门就可以逛fez的麦地那 我们定了四人间 房间很大 淋浴的水也很大 很舒服 不过没有垃圾桶 感觉有点不方便 对了 酒店的老板还有服务员都超级热情 早餐也很丰盛（预定的时候说是没有早餐的）
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Badia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately this is a misleading hotel who's staff lie to get you to stay here. I paid for a suit with 2 double beds. The confirmation email stated I would get 2 double beds but we got only 1 double bed and a very small single bed. This hotel also advertised being a spa this is not true either and the nearest would be a local Hamam used by The locals which is down the road and in the busy restaurant district!? I complained that the room was not what I was promised. The manager said he would meet us in the morning and give us a refund or spa treatment. We waited but he did not show and the receptionist had a smug look on her face and charged us for the airport transfer. The room had no cupboard to hand your clothes and only had a broken wooden rail with a few hangers! Totally rubbish experience. Far better Riad in Fes at cheaper prices.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Riad and lovely people

It was very good.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fes octobre 2016

Nous avons séjournes 3 nuits avec notre fils des amis et leurs filles tout le monde a été dorloté le propriétaire et l'équipe ont tout fait pour rendre notre séjour agréable et les repas sur place sont parfaits