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Riad Raouia

Property class: 4.5

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Interior entrance - Riad Raouia (Fes)
Property entrance - Riad Raouia (Fes)
Family dining - Riad Raouia (Fes)
Interior - Riad Raouia (Fes)
Deluxe Double Room - Riad Raouia (Fes)
Located close to Borj Fez Mall and Royal Palace, Riad Raouia provides an adjacent golf course, a free grocery shopping service, and a terrace. Treat yourself to a massage at the onsite spa. Be sure to enjoy lunch, dinner, and Moroccan cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Double Room

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room (Yassmine)

Comfort Double Room (Yassmine) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Comfort Double Room (Yassmine)

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chambre ZOHRA, Full Bed

Chambre ZOHRA, Full Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Chambre ZOHRA, Full Bed

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Triple Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Riad Raouia is in Ville Nouvelle neighborhood and is connected to a shopping center. Royal Palace and Place Bou Jeloud are notable landmarks, and travelers looking to shop may want to visit Borj Fez Mall and Place R'cif. Blue Gate and Bab Ftouh are two other places to visit that come recommended. Visit our Fes travel guide
View more Riads in Fes
Map
Avenue Ibnou Al khatib, Rue Annaba, No 6, Fes, Fèz Meknes, 30000

What's nearby

  • Atlas Garden
    5 min drive - 1.4 miles
  • Maison de la Photographie
    5 min drive - 1.4 miles
  • Borj Fez Mall
    7 min drive - 2.3 miles
  • Place Bou Jeloud
    11 min drive - 3.9 miles
  • Blue Gate
    13 min drive - 4.3 miles

Getting around

  • Fes Station
    12 min drive
  • Fes (FEZ-Saiss)
    19 min drive

Restaurants

  • Café Arizona
    4 min drive
  • Café Almaghribiya مقهى المغربية
    6 min drive
  • Café Blanco
    3 min drive
  • Katana Sushi
    13 min walk
  • Burger King - Borj Fez
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 to 15 per person
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 35; reservation required

Restaurants on site

  • Riad Raouia

Things to do

  • Full-service spa
  • Library
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during the summer season.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 30
  • New Year's Eve (December 31) Gala Dinner per child: EUR 15 (from 10 to 10 years old)
  • New Year's Day (January 1) Gala Dinner per adult: EUR 30
  • New Year's Day (January 1) Gala Dinner per child: EUR 10 (from 3 to 10 years old)
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 to 15 per person
  • Airport shuttle fee: EUR 8 per vehicle (one-way, maximum occupancy 07)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 35
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the hot springs
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is Riad Raouia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Riad Raouia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Riad Raouia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Riad Raouia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 8 per vehicle applies.

Where is Riad Raouia located?

Located in Ville Nouvelle, this luxury riad is 2.3 mi (3.7 km) from Borj Fez Mall and 2.9 mi (4.6 km) from Royal Palace. Place Bou Jeloud and Blue Gate are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Riad Raouia Reviews

8.6

Excellent

9.6

Cleanliness

7.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified review

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and friiendly place
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time here. The hotel looks so nice, we're still impressed. Rooms are clean, room service was excellent. The owner is incredible and helps you to have a nice stay. They also book excursions / guided tours Fes and other cities, which I also totally recommend. Thank you!
Stayed 4 nights in Apr 2018
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nicely remodeled with an excellent spa service. We recommend both the scrub & message. It was very good. Our room was clean & spacious. Just be aware that it’s quite a distance from old town if that’s important to you. It is not a riad, but a beautifully rejuvenated villa. There are a few nice cafes about a 10 min. walk away. The owner is extremely kind and considerate.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is the most beautiful Riad I stayed in Morocco. Attention was made to all the details with perfection in mind. The grounds are well manicured with orange, lemon trees which were in full bloom with heavenly scents . Fatima the owner goes extremely out of her way to please all the guests from their required food likes and dislikes for breakfast to their possible allergies. I requested from Fatima to arrange for our visit to the Medina and the exploring of Fes. This is a solid 5 star place with only a 3 star price. I would stay there again and again Perfection in everything
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Unterkunft und mega freundliche Gastgeber. Wir sind später als geplant eingetroffen und trotzdem haben sie uns noch einen mega freundlichen guid für die medina organisiert. Unser schönster Aufenthalt auf der gesamten Reise
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Eliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay!

It was a very comfortable and clean stay. We loved the stay and how Moroccan the style was. The bathrooms are usually the issue we run into when staying in Morocco. However this stay had a great restroom. Will stay again.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente tradizionale marocchino, autentico. Belle camere, bella reception e zona colazione. Eccellente la colazione e la disponibilità del personale.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

JUSTINE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Beau riad mais ne convient pas a un séjour pro

Tres beau Riad mais pas du tout adapté pour un sejour professionnel Chambre bruyante, qui donnait sur le "salon" ou les invités parlaient fort. Quand jai demandé un peu de silence a 22h on m a répondu qu'il n'était pas encore minuit... accueillant
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

SE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size & decorated in very pretty Moroccan style furnishings. The breakfast was wonderful & served in a beautiful room. We stayed in a downstairs room & it was a little noisy because it was close to the entrance. Overall, very charming Riad.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Minou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated in traditional style, service was excellent.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experience! The place was gorgeous. Beautiful architecture and decorations. It was so nice to be able to speak in Spanish or English with the owner Mrs Fatima and the staff! They were absolutely amazing and super nice and treated and welcome us like family. The place is super clean and the house keeping staff wonderful. Take it from me being a house keeping manager and having high levels of cleanliness and service. They were a 10. One thing we learned and wish we knew since they were so knowledgeable was actually booking tours with them. They have a variety of tours that they can customize to your preference. I did like the location it felt safe, relaxing and quiet. They made us an authentic Morrocan dinner that was healthy and delicious and their breakfast was really good every morning. The airport transport was also great and easy. Also they offer spa services like the Hammam which I highly recommend. I will definitely come back to this Riad.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Rox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fatema and her family take care of you like family. I would recommend this place to EVERYONE. Great people, great food, great beds, and exceeds all expectations.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Wafae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjournés 4 nuits au sein du Riad et nous avons adorés. La chambre était joliment décorée et était très propre. Le petit déjeuner était très bon. Le personnel sympas et à l’écoute... Bref, nous avons tout aimés.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Raid with lovely staff with traditional hospitality.
Stayed 7 nights in Feb 2019
Verified review

6/10 Okay

nishigaki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

清潔だけどトイレの芳香剤が残念です。

rリヤドではなく、ビラという感じでした。とても清潔で、親切でとても清潔ですがすが、私の部屋はシャッターがあかない部屋でトイレの芳香剤がきつくて、眠れませんでした。場所もおもていた以上に不便でした。周りにはあまり何もなかったです。
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly place very clean and beautiful decor
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Frank

Nice people good breakfast
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveler

too old, and don't expect any service, the breakfast is good, bit far away from city
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Grank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr malerisch ausgestattetezimmer, Augenweiden von Ornamenten uns dergleichen. Sehr freundlich und hilfsbereit geführt, sehr schmackhaftes Frühstück
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Al

Liked: Cleanliness
Property is in residential area so yes it is quiet, down side is it is so out of the way that taxi drivers do not know the location of this Riad. We carried the name and address of the Riad, plus google map showing Riad location, all taxi drivers we found had to call the Riad to get direction. Some simply refused to take us. BTW you DO have to take taxis to all major attractions, including the Médina. Fatima was a nice and helpful hostess but not always reliable ... promised to give us travel advice at 9:30am but never showed up until we had a worker woke her up from bed at 10:30am. Also the phone line did not work the day we checked out which meant we couldn’t use credit card. Had to walk out via dark side streets to the main road at night to get a substantial amount of cash f on an ATM. Not a pleasant experience. Apparently, according to Fatima, problem with phone line happens quite often, so be prepared. Overall, the stay was ok but I would recommend somewhere in old Fes.
Stayed 3 nights in Oct 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad location, nothing within walking distance. Pushy staff trying to up sell tours with their commissioned partners. Bathroom was very outdated - shower sprayed everywhere and terrible pressure. Not a typical riad with a beautiful courtyard. Towels felt like sandpaper. Bedroom was nice and wifi worked well.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing owner and family! Beautiful Riad.

This is a beautiful Riad. With it’s gorgeous roses outside, to the most welcoming owner inside. The ambiance is breathtaking. A wonderful display of a traditional Moroccan home. I’m impressed with how well they were able to speak our languages. They were very helpful with anything we needed. I love that we had a common living room area to relax in, other than our bedroom. Breakfast in the morning was very traditional, homemade and delicious. This is such a beautiful place that I highly recommend someone to go see.
Stayed 2 nights in Jun 2018