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Riad Norma

3.5 star property
Riad in Fes with free breakfast and a rooftop terrace

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Photo gallery for Riad Norma

Interior
Room | Premium bedding, in-room safe, blackout drapes, free WiFi
Building design
Outdoor pool, pool umbrellas, sun loungers
Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (MANON)

Double Room (MANON) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room (MANON)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Double Room (NORMA)

Royal Double Room (NORMA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Royal Double Room (NORMA)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Free bottled water
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Duplex (CARMEN)

Standard Duplex (CARMEN) | Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Duplex (CARMEN)

Highlights

Air conditioning
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Room (TOSCA)

Royal Room (TOSCA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Royal Room (TOSCA)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Free bottled water
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Double Room (LUCIA)

Double Room (LUCIA) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room (LUCIA)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
16 Derb Sornas, Quarter ZIAT, Fes, Medina, 30000

What's nearby

  • Blue Gate - 8 min walk - 0.5 miles
  • Place Bou Jeloud - 10 min walk - 0.5 miles
  • Zaouia Sidi Ahmed Tijani - 13 min walk - 0.7 miles
  • Royal Palace - 3 min drive - 1.4 miles
  • Borj Fez Mall - 3 min drive - 1.6 miles

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 30 min drive

Restaurants

  • ‪cafe rsif - ‬12 min walk
  • ‪The Ruined Garden - ‬10 min walk
  • ‪Chez Rachid - ‬14 min walk
  • ‪Cinema Café - ‬13 min walk
  • ‪Palais La Médina - ‬13 min walk

About this property

Riad Norma

Riad located in Fes El Bali
Take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace at Riad Norma. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • A free shopping center shuttle, bike rentals, and self parking (surcharge)
  • A TV in the lobby, concierge services, and smoke-free premises
  • A front-desk safe, outdoor furniture, and multilingual staff
Room features
All guestrooms at Riad Norma include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 10:00 AM; MAD 50 per night; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free shopping center shuttle
  • Secured, covered self parking on site (MAD 50 per night)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Built in 1938
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 12

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 300 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 200 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per room (one-way)
  • Covered self parking fee: MAD 50 per night (in/out privileges)
  • Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes

Frequently asked questions

Does Riad Norma have a pool?

Yes, this property has an outdoor pool.

Is Riad Norma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Norma?

Self parking is available for MAD 50 per night.

What time is check-in at Riad Norma?

Check-in start time: noon; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Riad Norma?

Check-out is at 10:30 AM.

Does Riad Norma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 200 per room applies.

Where is Riad Norma located?

Located in Fes El Bali, this riad is within a 10-minute walk of Glaoui Palace and Kassr Annoujoum Ducci Foundation. Dar Batha Museum and Place R'cif are also within 15 minutes.

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Riad Norma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 35 out of 39 reviews
Rating 8 - Good. 4 out of 39 reviews
Rating 6 - Okay. 0 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed in the Aida Suite on the first floor. Monique and Younas welcomed us and were amazing hosts and to great care to ensure our stay was perfect! It was hard to leave such a beautiful place!
Stayed 2 nights in May 2024

10/10 Excellent

Ruth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, personable, the owner and staff seemed to enjoy their job. So fun and relaxing. Excellent choice

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Oasis

Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
Stayed 2 nights in Aug 2022

10/10 Excellent

Thiago Menezes Mota

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendidos.
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour fantastique

Séjour fantastique au Riad Norma. La qualité de l'accueil et la bienveillance de l'hôtesse y font beaucoup ! Petit déjeuneur extra qui permet de préparer une bonne journée de découverte des petites rues et des souks de la Medina.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, Monique, the owner, has a great taste in furniture and interior of the villa. The breakfast was awesome. But what we were most touched by was her kindness and great hospitality. She was so kind to help us find our lost item and even accompanied us to the police. The hotel staffs were all friendly and helpful as well to get reservations or give directions for us. Staying here was definitely made our stay in the city. Highly recommended.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Maria A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrivel

Riad incrível, lindo, pessoal atencioso, cortês, simpático, café ótimo, amei!! ,
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unser Aufenthalt im Riad Norma war sehr gut und das Team ist sehr freundlich, willkommenheissend und zuvorkommend. Wir fühlten uns sehr Wohl und würden das Riad von herzen empfehlen.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très chaudement recommandé.

Riad familial admirablement rénové. Accueil de MONIQUE, la propriétaire, absolument délicieux. Chambre Norma digne des mille et une nuits. Jardin très agréable au milieu des orangers.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Yuxuan

Liked: Cleanliness, staff & service

Overall satisfactory experience.

My review could be slightly biased since I'm judging from an international perspective without an understanding of the Moroccan local standards. Pros : Friendly staff, stunning garden, perfect location in the Medina with easy access to an exit to get a cab. Cons: Insufficient and out-dated room facilities. In my specific room there was no drainage on the bathroom floor which resulted in me wiping off the water for 5 min every morning after shower. Given the price I paid in a low season, I also expected better room services which turned out to be mediocre.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
オーナーさんもスタッフの方々もとても親切で楽しく素敵な時間を過ごすことができました。メディナ中心部からは外れていますが、散策に特に不便な点はなく、こちらを選んで良かったと思っています。
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly pretty hotel!! Interior decoration, potyery, furnishings are so beautiful and worth looking once. The location is not so far from downtown Fes, around 10 minutes walking. The owner and staff are so kind tjat you can beg them advice how to enjoy Fes.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad, with very friendly and personalised service.
Stayed 4 nights in Dec 2018

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, wow, wow!

One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique. Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time. Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle. Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina. My highest recommendation!
Stayed 3 nights in Sep 2018