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Palais Medina Riad Resort

5.0 star property
A peaceful garden retreat where travelers can truly unwind, with two inviting pools and spa treatments that elevate a simple stay into something special

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Photo gallery for Palais Medina Riad Resort

View from property - Palais Medina Riad Resort (Fes)
Buffet - Palais Medina Riad Resort (Fes)
Interior detail - Palais Medina Riad Resort (Fes)
Deluxe Double Room, Pool View | Minibar, in-room safe, soundproofing, iron/ironing board - Palais Medina Riad Resort (Fes)
Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board - Palais Medina Riad Resort (Fes)
Palais Medina Riad Resort surrounds guests with garden tranquility. Travelers can book rejuvenating spa treatments or relax by either of the two pools with comfortable loungers. Three on-site restaurants serve international cuisine for all daily meals.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Bathrobes
Hair dryer
Deep soaking bathtub
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite (Palais)

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Bathrobes
Hair dryer
Deep soaking bathtub
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Bathrobes
Hair dryer
Deep soaking bathtub
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Bathrobes
Hair dryer
Deep soaking bathtub
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Bathrobes
Hair dryer
Deep soaking bathtub
Private bathroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
Minibar
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

About the neighborhood

Located in Fes, Palais Medina Riad Resort is in the city center and near the airport. Dar Batha Museum and Talisman Art Gallery are cultural highlights, and some of the area's attractions include Fondouk Tsetouanien and Fes Country Club. Visit our Fes travel guide
Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall
    3 min walk - 0.2 miles
  • Jewish Cemetery
    7 min walk - 0.4 miles
  • Royal Palace
    8 min walk - 0.5 miles
  • Place Bou Jeloud
    6 min drive - 1.4 miles
  • Blue Gate
    6 min drive - 1.4 miles

Getting around

  • Fes Station
    16 min walk
  • Fes (FEZ-Saiss)
    26 min drive

Restaurants

  • Sky Lounge Menzeh Zalagh Hotel
    8 min walk
  • Restaurant Ba Jelloul Fes
    11 min walk
  • McDonald's
    6 min walk
  • Burger King - Borj Fez
    4 min walk
  • Pyramides Café
    13 min walk

About this property

Palais Medina Riad Resort

Luxury hotel in the business district
You can look forward to a nightclub, a poolside bar, and a terrace at Palais Medina Riad Resort. Indulge in a body treatment, a body scrub, and a massage at Spa Thalion, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
  • A banquet hall, a 24-hour front desk, and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 146 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with digital channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 150 for adults and MAD 80 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arabesque
  • Dragon
  • Imperial

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 300.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 150 for adults and MAD 80 for children
  • Airport shuttle fee: MAD 300 per person (one way)
  • Airport shuttle fee per child: MAD 150.00 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Palais Medina
Palais Medina Fes
Palais Medina Hotel
Palais Medina Hotel Fes
Palais Medina Spa
Palais Medina Riad Resort Fes
Palais Medina Riad Resort Hotel
Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Does Palais Medina Riad Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Palais Medina Riad Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM.

What time is check-out at Palais Medina Riad Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palais Medina Riad Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per person applies.

Where is Palais Medina Riad Resort located?

Located in the heart of Fes, this luxury hotel is within a 10-minute walk of Borj Fez Mall, Jewish Cemetery, and Royal Palace. Rue des Mérinides and Ibn Danan Synagogue are also within 15 minutes. Fes Station is 16 minutes by foot.

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Reviews

Palais Medina Riad Resort Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 297 reviews
Rating 8 - Good. 99 out of 297 reviews
Rating 6 - Okay. 30 out of 297 reviews
Rating 4 - Poor. 24 out of 297 reviews
Rating 2 - Terrible. 17 out of 297 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place with delicious food. Front desk staff was competent, friendly, and always helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Rabbena

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Stayed 1 night in Sep 2023

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming room that was also very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 2 nights in Jun 2024

4/10 Poor

essam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Excellent staff but very dated.

The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
Stayed 1 night in May 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Stayed 2 nights in Jun 2024

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Disappointing Stay – Far from 5-Star

When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Stayed 4 nights in Oct 2025

6/10 Okay

Rosalie

Disliked: Staff & service
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Daniel Rene

The service was mediocre the room was ok I will not go back
Stayed 2 nights in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We recommend this hotel
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, Nice breakfast.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and super accommodating and helpful. Service was great.
Stayed 1 night in Mar 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
All I can say it’s was great
Stayed 2 nights in Nov 2024

8/10 Good

Nhuong

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel outside of Fez Medina

Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
I was perfect. Nothing to declare.
Stayed 1 night in Sep 2024

4/10 Poor

Alasdair

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t Recommend

Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Stayed 3 nights in Apr 2025

2/10 Terrible

Mahesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms needed to be renovation property is noce but not maintained
Stayed 1 night in May 2023

4/10 Poor

hallgrímur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
No comment all is poor except some stuff
Stayed 6 nights in Aug 2024

8/10 Good

Bruno

Liked: Staff & service
we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Stayed 1 night in Apr 2024

2/10 Terrible

Hassan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Stayed 5 nights in Jul 2023

4/10 Poor

Danny

Liked: Staff & service
Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Personnel au petit soin, on se sent bien, seul bemol letat des chambres vetustes (mais travaux prevus)
Stayed 5 nights in Aug 2025

8/10 Good

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons eu la chance de tomber en période creuse, le personnel il était disponible, nous avons eu une chambre visiblement rénovée L'environnement est effectivement très bruyant, mais ce n'est pas le seul hôtel de ce standing à être au bord d'une route. Cette manie des Marocains de klaxonner pour tout et pour rien n'aide pas Deux restaurants, un l'international que nous n'avons pas testé et un restaurant marocain à recommander. Petit déjeuner très correct.
Stayed 7 nights in May 2025