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Grand Hôtel

Property class: 3
Experience the best of both worlds at Grand Hôtel in Ville Nouvelle, where local exploration meets relaxation in thoughtfully designed common areas

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Photo gallery for Grand Hôtel

A lobby with a white sofa, a glass coffee table, and a chandelier. - Grand Hôtel (Fes)
The exterior of the Grand Hotel with a prominent neon sign, a traditional entrance, and a staircase leading to the entrance. - Grand Hôtel (Fes)
A room with two sofas, a round table with a vase of flowers, and a patterned carpet. - Grand Hôtel (Fes)
A rooftop garden with various potted plants and a white building in the background. - Grand Hôtel (Fes)
A spacious lobby with a white sofa, a round coffee table, and a bar area. - Grand Hôtel (Fes)
Grand Hôtel in Ville Nouvelle offers practical amenities: daily complimentary manager's reception, on-site art gallery, adjacent shopping mall, terrace relaxation, breakfast, and high-speed WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Double Room

A bedroom with a bed, a desk, a chair, a blue carpet, and a view through a window.

Comfort Double Room

  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a desk, and a chair.

Comfort Quadruple Room

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, Accessible, City View

A room with a red chair, a small table with a vase, a flat-screen TV mounted on the wall, and a balcony with red curtains.

Superior Double Room, Accessible, City View

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Bedroom, City View, Corner

A room with two red beds, a small table with a vase of flowers, and a mirror on the wall.

Family Room, 1 Bedroom, City View, Corner

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Accessible, City View

A room with two beds, a nightstand, a wall-mounted heater, and a window with curtains.

Family Room, 2 Bedrooms, Accessible, City View

  • Mountain view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 9
  • 5 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room, Multiple Beds, Garden View

A room with two red beds, a small table with a vase of flowers, and a mirror on the wall.

Comfort Triple Room, Multiple Beds, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Comfort Room (Quintuple)

A hotel room with two red beds, a small table with a vase, and a painting on the wall.

Comfort Room (Quintuple)

  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room (With Salon)

A room with a red sofa, a glass coffee table, a patterned rug, a framed artwork on the wall, and a window with curtains.

Double Room (With Salon)

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Ville Nouvelle, a neighborhood in Fes, Grand Hôtel is in the mountains and near a boardwalk/promenade. Maison de la Photographie and Dar Batha Museum are cultural highlights, and some of the area's attractions include Kassr Annoujoum Ducci Foundation and Fondouk Tsetouanien. Traveling with kids? Consider Fes Country Club and Aux Merveilles du Tapis. Visit our Fes travel guide
Map
Bd Mohammed V and Route N8, Fes

What's nearby

  • A historic fort, palm trees, and a calm body of water reflecting the sky.
    Parc Jnane Sbile
    5 min drive - 1.8 miles
  • Atlas Garden
    8 min walk - 0.5 miles
  • Borj Fez Mall
    11 min walk - 0.6 miles
  • Royal Palace
    3 min drive - 1.0 mile
  • Bab Semmarine
    3 min drive - 1.2 miles

Getting around

  • Fes Station
    17 min walk
  • Fes (FEZ-Saiss)
    20 min drive

Restaurants

  • Mirror Cafe
    11 min walk
  • Burger King - Borj Fez
    13 min walk
  • KFC
    14 min walk
  • McDonald's
    10 min walk
  • Duplex Steakhouse
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 8 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 20; reservation required
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 28-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
1 total (up to 6 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Hosted evening meal: EUR 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Grand Hôtel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 6 lbs per pet. There's a fee of EUR 15 per pet, per night.

How much is parking?

Valet parking is free at this property.

What time is check-in at Grand Hôtel?

Check-in start time: 1:00 PM; Check-in end time: 8:30 PM.

What time is check-out at Grand Hôtel?

Check-out is at 11:00 AM.

Where is Grand Hôtel located?

This family-friendly Fes hotel is located in the mountains, within a 15-minute walk of Atlas Garden and Borj Fez Mall. Parc Jnane Sbile and Maison de la Photographie are also within 2 mi (3 km). Fes Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hôtel Reviews

6.6

7.2

Cleanliness

7.2

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 14 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel

Mijn verblijf in het hotel was erg goed. Ik had een nette kamer die er net zo uit zag als op de foto. Het bed was netjes en de lakens waren goed schoon. Ook de kamer zelf was erg schoon. Er lagen schone nieuwe handdoeken. Voor frisse lucht kon de balkon deur open.
Stayed 9 nights in Feb 2020
Verified review

6/10 Okay

Moe

Liked: Cleanliness, staff & service, amenities
The property is a little old as it was established almost a hundred years ago. It is clean however and amenities work as expected, although some electric sockets are falling out of place/loose and some floor buttons on the list don't work. It is centrally located in Fes though and there is 'Central Parc' just opposite the hotel where you can drink Moroccan mint tea or have brunch.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Helen

Liked: Staff & service

Feb 2019 stay

Located in the new town, taxi rank right outside the front door. Hotel needs updating but relatively clean.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calme avec un garage Un peu difficile a trouver meme s il est a proximité des boulevards mohamed v et hassan 2.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Disliked: Amenities, property conditions & facilities
Cama cómoda , ducha (con termo grande de agua caliente ) habitación grande . El hotel está un poco viejo , el aire acondicionado hace mucho ruido.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione e camere confortevoli. Zona tranquilla e vicina sia a alla vecchia Medina che la nuova. Tutto ottimo
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

We didn’t make it due to a missed bus back from Chefchaouen. I emailed the hotel but they never replied. It was probably too late to get our money back anyways.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

ismail

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facilities are nice and location is ok. I didn't like how the check in was slow and that I was charged extra taxes even though my booking says I've paid all taxes and fees. Also the staff seem a bit indifferent and impolite.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Giovanni

Limpieza del hotel no es buena, sirven mucha cosa en el desayuno, pero con mala calidad, además de la limpieza ser muy mala.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Mostafa

La /le gouvernant(e) doit être bien investi

RAS à part des petits détails telques L interrupteur qui ne fonctionne pas ou la prise du chauffe-eau débranchée ....
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Conforme à mes attentes , personnel accueillant serviable
Stayed 6 nights in Sep 2019
Verified review

4/10 Poor

りんりん

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食つきプランで申し込んでいたのに用意されておらず、近くの屋台に近いカフェのような店でﾊﾟﾝとティーだけを食べさせられました。 エアコンは壊れていたし、薄汚いタオルが1枚、トイレットペーパーの予備も置かれていませんでした。 CTMバスターミナルに近く、値段の割りに良かった、と聞いたので選んだのですが、後悔しました。部屋は広かったですが、冷蔵庫もありませんでした。
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons était accueillis par un personnel souriant,par contre,qualité des chambres à revoir.
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Hicham

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel très vétuste, fil électrique apparent, cuvette des toilettes cassés, porte serviette qui tombe quartier pas très sûr,petit déjeuner très basic pas de crêpes comme sur les photos de présentation bref très déçu je déconseille
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Ideal location in middle of Fez.
Stayed 11 nights in Jul 2019
Verified review

2/10 Terrible

ElHassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nooit zo'n slechte hotel gehad

Gee handdoeken zelf om moeten vragen geen ontbijt terwijl ik er wel voor heb betaald
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy abandonado y viejo. Lo mejor la ubicación.
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Linda

Liked: Cleanliness, staff & service

Not quite Grand any more

Room 207 in the Grand Hotel had a comfortable bed, with clean sheets, light blocking curtains and lights at the bed. Also had a small table with 2 chairs. No TV, but perhaps it would not have an English speaking station anyway. The ensuite was in working order with hot water, although quite unattractive in appearance due to age and partial renovation. The staff were pleasant, and the maid on level 2 was most helpful.
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Chan

Liked: Cleanliness, staff & service
very helpful and nice staff who had helped us to hire a reliable tour guide to the medina as most of the other hotels in morocco, no hairdryer available
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Said

Disliked: Staff & service, amenities, property conditions & facilities
Wer keine Ansprüche für sein Geld hat, ist er hier genau richtig!
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable et bien éduqué. Propreté irréprochable. Prix abordables. Services impeccable.
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
L’accueil et la disponibilité du personnel. Les chambres se rangent chaque jour
Stayed 6 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Bien situado, personal agradable y servicial. Le hace falta una buena reforma.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Nous avons aimé sa situation en plein centre ville. Le calme et personnel discret et accueillant. Petit déjeuner complet et possibilité jusqu'à 11h !
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes personal .das zimmer war sauber mir Heizkörper .schönes Bett sehr angenehm .
Stayed 2 nights in Jan 2019