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Mercure Fátima

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Mercure Fátima

Sports facility
Meeting facility
Exterior
Exterior
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed, View

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.2 miles
  • Chapel of the Apparitions - 7 min walk - 0.4 miles
  • O Milagre de Fatima - 8 min walk - 0.5 miles
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.5 miles
  • Fatima Basilica - 8 min walk - 0.5 miles

Getting around

  • Leiria Station - 27 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Estátua João Paulo II - ‬4 min walk
  • ‪Casa Platano Restaurante - ‬1 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪A Casa dos Pastéis - Pastéis de Fátima - ‬5 min walk

About this property

Mercure Fátima

Upscale eco-certified hotel near Sanctuary of Our Lady of Fatima
Located close to Church of the Most Holy Trinity and Chapel of the Apparitions, Mercure Fátima provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Portuguese cuisine restaurant, Casa Platano, serves lunch. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Coffee/tea in the lobby, an elevator, and a water dispenser
  • Multilingual staff, a gift shop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Frequently asked questions

Is Mercure Fátima pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Fátima?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Fátima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Fátima?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure Fátima located?

Located in the heart of Ourem, this eco-certified hotel is within a 10-minute walk of Church of the Most Holy Trinity, Chapel of the Apparitions, and Sanctuary of Our Lady of Fatima. O Milagre de Fatima and Mira de Aire Caves are also within 12 mi (20 km).

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Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 347 out of 399 reviews
Rating 8 - Good. 40 out of 399 reviews
Rating 6 - Okay. 7 out of 399 reviews
Rating 4 - Poor. 1 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
clean modern great bed all that you need fun design, interesting lobby dinner drinks very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jeonghye

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. You need to have dinner at the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Louise

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. The staff is young and friendly - I highly recommend it. I was a solo, female traveller.
Stayed 2 nights in Jun 2025

10/10 Excellent

Herbert

Liked: Cleanliness, amenities, property conditions & facilities
Everytging was really nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff fantastic.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jackey

Liked: Cleanliness, amenities, property conditions & facilities
Great property…very close to Fatima property.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and always around helping us when we are in need.
Stayed 1 night in May 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and extremely clean hotel. Staff was wonderful. It was nice to stay at a hotel that was extremely well kept and location was wonderful
Stayed 2 nights in Apr 2025

8/10 Good

Hoang Manh

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is Clean and personal are good, friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pattiyage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Friendly staff.3 min to Church, 5 mint to Fatima Bus Terminal. Highly Recommend Joe & Nikki
Stayed 1 night in May 2025

6/10 Okay

Riko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be
Stayed 1 night in Jun 2025

10/10 Excellent

Wincy Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is comfortable and the room is clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and location
Stayed 7 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the staff is amazing , and is very clean and one of the best breakfast in Portugal
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, amazing staff, great breakfast and great dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Julius

Liked: Cleanliness
I liked the newness and also had a few English channels with media like YouTube; the A/C has no auto setting and so had to wake up in the middle of night to restart the AC.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!! Brand new and very modern and clean!

We absolutely loved our stay here! The staff are so friendly and welcoming!! The girl at checkin was great, gave us lots of suggestions on where to eat and what to do! She made a great Americano too!😊 Dinner was really good and the service was fantastic! Will definitely stay here again if we visit Portugal! Thanks for making our stay so nice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel .
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the sanctuary
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location to Fatima

The hotel and the breakfast were awesome. We also had dinner at the Bistro in the hotel. Great food and service. Free parking was nice. And it fit our van.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the best hotel in Portugal. Really personalize care for us. Friendly and professional. Room, food, convenience is outstanding. If I have to give stars to this hotel will be 6 stars
Stayed 2 nights in Mar 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the entrance to Fatima
Stayed 2 nights in Feb 2025