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Mercure Fátima

4.0 star property
Guests sip coffee in their rooms while planning visits to the nearby Fatima Basilica, finding a perfect balance between natural surroundings and comfort.

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Photo gallery for Mercure Fátima

Lobby lounge - Mercure Fátima (Ourem)
Exterior - Mercure Fátima (Ourem)
Miscellaneous - Mercure Fátima (Ourem)
Exterior - Mercure Fátima (Ourem)
Minibar, in-room safe, desk, laptop workspace - Mercure Fátima (Ourem)
Located near the Church of the Most Holy Trinity, Mercure Fátima provides a peaceful retreat. Travelers can savor Portuguese dishes at Casa Platano, use in-room WiFi, or visit the 24-hour gym. The multilingual staff and convenient gift shop consistently impress visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

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Showing 3 of 3 rooms

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Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(69 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Ourem, Mercure Fátima is in the city center. Sanctuary of Our Lady of Fatima and Chapel of the Apparitions are notable landmarks, and the area's natural beauty can be seen at Mira de Aire Caves and Fornea. Church of the Most Holy Trinity and O Milagre de Fatima are two other places to visit that come recommended. Visit our Fátima travel guide
Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417

What's nearby

  • Sanctuary of Our Lady of Fatima
    Sanctuary of Our Lady of Fatima
    8 min walk - 0.5 miles
  • Church of the Most Holy Trinity
    3 min walk - 0.2 miles
  • Museu de Cera
    3 min walk - 0.2 miles
  • Chapel of the Apparitions
    8 min walk - 0.5 miles
  • Fatima Basilica
    8 min walk - 0.5 miles

Getting around

  • Entroncamento Station
    28 min drive
  • Humberto Delgado Airport (LIS)
    82 min drive

Restaurants

  • Doce Sabor
    8 min walk
  • Casa Plátano
    1 min walk
  • Apollo Caffe
    8 min walk
  • Restaurante Santa Cruz
    7 min walk
  • Restaurante Avé-Maria
    4 min walk

About this property

Mercure Fátima

Upscale hotel near Chapel of the Apparitions
Located close to Church of the Most Holy Trinity and Sanctuary of Our Lady of Fatima, Mercure Fátima provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Portuguese cuisine restaurant, Casa Platano, serves lunch. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, luggage storage, and a 24-hour front desk
  • Multilingual staff, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Frequently asked questions

Is Mercure Fátima pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Fátima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Fátima?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure Fátima located?

Located in the heart of Ourem, this hotel is within a 10-minute walk of Church of the Most Holy Trinity, Chapel of the Apparitions, and Sanctuary of Our Lady of Fatima. O Milagre de Fatima and Mira de Aire Caves are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Fátima Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 474 out of 545 reviews
Rating 8 - Good. 55 out of 545 reviews
Rating 6 - Okay. 11 out of 545 reviews
Rating 4 - Poor. 1 out of 545 reviews
Rating 2 - Terrible. 4 out of 545 reviews

Reviews

Verified

10/10 Excellent

Alicja

Very nice hotel located near the Basilica highly recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and good breakfast
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and very accomadating staff.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms staff friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accommodating to our needs. Had our breakfast ready to go in order to make sure we were on time for plane. Look forward to visiting again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very modern, clean and very comfortable. The breakfast was out of this world and the service excellent. Would highly recommend this hotel and cost effective.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good room and service was also good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jinyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No opulence, but the room is minimalist, spacious, very comfortable bedding and super clean (my floor hallway and my room matched the Korean/Japanese standard of cleanliness and tidiness). Breakfast comes with balanced nutrition in mind. The servings on the plate and tray are just right portion and variety. This is the absolutely best hotel in Fatima for picky pilgrims who seek tidy and calm ambience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Our breakfast was not included in our booking however, we purchased breakfast at their restaurant and it was good. The scramble eggs were a litte too runny for our likings but, it's probably our fault for not specifying how we wanted them cook. Overall, good food and great staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paulo

Clean room, close to everything, very friendly staff. Very good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Convinient location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Kindly staff, clean and space room, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness
Convenient location across the street from the Basilicas, short walking distance to local shops & bakeries. Staff very friendly and helpful. Accompanied breakfast was plentiful, so much so that I felt guilty that we didn’t eat everything they brought us - I hope they have a way to either donate to the few homeless or somehow repurpose the food. Rooms were clean and modern. Light switches in the room took getting acquainted with, probably because we are Americans. Loved they use refillable bottled water. Great experience, would stay again if we return to Fátima. Obrigada!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! They were all very professional yet friendly and always helpful with a smile. The young women at the reception in the mornings stood out as the very best of customer service! The Hotel is modern and clean. It is close to the shrine and has an outstanding breakfast. Probably the very best hotel in the area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
modern, very, clean new hotel. Excellent location next to religious sites.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Fatima hotel right next to the Sanctuary. Friendly and helpful staff. Great hotel restaurant and plentiful breakfast with hot savory and sweet items. Highly recommend this hotel when visiting this holy city.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff fantastic.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was Ok, clean, walking distance from Sanctuary and bus station, complete breakfast with a variety of different options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
clean modern great bed all that you need fun design, interesting lobby dinner drinks very helpful staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, amazing staff, great breakfast and great dinner.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and location
Stayed 7 nights in Jan 2025