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Hotel Indigo Alishan by IHG

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View from room - Hotel Indigo Alishan by IHG (Fanlu)
Exterior - Hotel Indigo Alishan by IHG (Fanlu)
Down comforters, free minibar, in-room safe, individually decorated - Hotel Indigo Alishan by IHG (Fanlu)
Exterior - Hotel Indigo Alishan by IHG (Fanlu)
Premium Room, 1 King Bed with Sofa bed | View from room - Hotel Indigo Alishan by IHG (Fanlu)
Luxury
4.5 star property
9.2

Wonderful

Heated sanctuary above the clouds

A rooftop infinity pool showcases breathtaking views of Alishan's famous sunrise and sunset vistas. Staff provide exceptional multilingual service with rooftop sunrise assistance. Guests can enjoy phenomenal breakfast buffets and thoughtfully prepared dinner courses in the restaurant.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

  • Hill view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible

Room amenity

Standard Room, 2 Double Beds, Accessible

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Hill view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Down comforters, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, free minibar, in-room safe, individually decorated

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Separate Bath Walk in Shower)

Room amenity

Standard Room, 1 King Bed (Separate Bath Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

Room amenity

Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Mountain View

Room amenity

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Fanlu is home to Hotel Indigo Alishan by IHG. Fenqihu Old Street and Wufong Old Residence are local landmarks, and the area's natural beauty can be seen at Xi Dong Alishan National Scenic Area and Longtouping. YuyupasTsou Cultural Park and Greening Ranch are also worth visiting. Visit our Fanlu travel guide
Map
No. 20, Longtou, Alishan, Fanlu, Chiayi County, 621

What's nearby

  • The nature landscape from the topview of the mountain, Panorama
    Eryanping Trail
    15 min drive - 3.6 miles
  • Fenqihu Old Street
    Fenqihu Old Street
    21 min drive - 7.1 miles
  • Longtouping
    12 min walk - 0.7 miles
  • Xiding Eryanping Trail Cloud Viewing Platform
    12 min drive - 3.0 miles
  • Xi Dong Alishan National Scenic Area
    16 min drive - 3.8 miles

Getting around

  • Chiayi Beimen Station
    49 min drive
  • Chiayi (CYI)
    67 min drive

Restaurants

  • 大姑媽咖啡
    18 min drive
  • 馥仙製茶廠
    10 min drive
  • 街仔尾阿嬤的草仔粿
    19 min drive
  • 雅湖鐵路便當
    19 min drive
  • 百年檜木甜甜圈
    19 min drive

About this property

Hotel Indigo Alishan by IHG

Luxury hotel
You can look forward to a garden, dry cleaning/laundry services, and a bar at Hotel Indigo Alishan by IHG. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym and a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, a banquet hall, and a 24-hour front desk
  • A reception hall, concierge services, and multilingual staff
Room features
All 84 individually furnished rooms boast comforts such as furnished balconies and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 2310.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TWD 2310.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Indigo Alishan by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Indigo Alishan by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Alishan by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo Alishan by IHG located?

Situated in Fanlu, this luxury hotel is 0.7 mi (1.2 km) from Longtouping and 2.6 mi (4.2 km) from Xiding Eryanping Trail Cloud Viewing Platform. Eryanping Trail and Xi Dong Alishan National Scenic Area are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Alishan by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 101 reviews
Rating 8 - Good. 21 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful.
Rooftop bartender
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
the service is excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Qiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the room is very nice and clean. Prefer location for Alishan adventure. All the staffs are very friendly and sweet. However, there’s few things that happened with their customer services. I wish there’s better communication. After all, They did offered a small discount to made it up for me. Overall, I had good experience with my visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosing

Liked: Cleanliness, staff & service, amenities
We like this hotel very new with good service
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service! Great choice of tableware- Luzerne 😍
Stayed 3 nights in May 2025
Verified

8/10 Good

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation option at Alishan

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Athan

Liked: Cleanliness, staff & service, property conditions & facilities
The service and view was very amazing. These are the most enjoyable things for us. Even though the way to get there is not really convenient from the airport, after my girlfriend and I experienced staying in the hotel, we will still consider the hotel which is still our first choice to stay. Since we did not go to Alishan national forest this time, we are deciding to go back with the same staying place. Everything is prefect to us. We hope they can keep it like that since we want to enjoy
Stayed 1 night in May 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

chia-an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top service for viewing the sun up was the best if you are lucky the sky is clear. The room is very nice and new but space usage is not smart. The bath room is huge but no tub. And the bath room barrier with living space is see through so not so much privacy.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ser Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Friendly staffs provided excellent services.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yu Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for everything. You must come and visit firefly on April.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet is super expensive
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Feefoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

CHUAN YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車方便且停車格算滿大的很好停！飯店設施也都很新維護的很好！飯店也有提供非常多的免費活動供住客參與非常棒！早晚餐也都非常有水準好吃！員工服務非常棒～又細心又貼心～都會主動關心住客～情緒價值也給得很高～
頂樓酒吧調酒非常有水準！！👍
清晨可至頂樓觀看日出，且現場會提供熱可可以及小可頌❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities
非常喜欢
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bo Sen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Meng-Che

Liked: Cleanliness, staff & service, amenities
服務態度~
Stayed 1 night in Nov 2025