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Falls Creek Hotel

Property class: 3.5

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Photo gallery for Falls Creek Hotel

A ski resort with a covered seating area, a chairlift, and a snowy mountain backdrop. - Falls Creek Hotel (Falls Creek)
A snow-covered area with a bus and tracks, a building with balconies, and a sign for a ski resort. - Falls Creek Hotel (Falls Creek)
A bar area with a stone wall, wooden paneling, and a variety of bottles and glasses. - Falls Creek Hotel (Falls Creek)
A restaurant with multiple tables and chairs, a bar area, and a counter with various items. - Falls Creek Hotel (Falls Creek)
A swimming pool with mosaic tiles, a stone wall, and a wooden ceiling. - Falls Creek Hotel (Falls Creek)
Located close to Falls Creek Alpine Resort and Eagle Chair, Falls Creek Hotel provides free full breakfast, a library, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this lodge offering ski-in/ski-out access, a ski shuttle, and ski equipment rentals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Mountain View (Bed & Breakfast)

A hotel room with two beds, a large window with a view, a mounted TV, and a painting on the wall.

Family Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room, Mountain View (Bed & Breakfast)

A modern bedroom with a large bed, a wooden headboard, and a nightstand with a lamp.

Premium Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Falls Creek, Falls Creek Hotel is in the mountains. Rock Valley Dam and Bogong Power Station are notable landmarks, and some of the area's activities can be experienced at Falls Creek Alpine Resort and Falls Express. Alpine National Park and Eagle Chair are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Visit our Falls Creek travel guide
View more Lodges in Falls Creek
Map
23 Falls Creek Road, Falls Creek, VIC, 3699

What's nearby

  • A snow-covered ski slope with ski lifts, trees, and a clear sky.
    Falls Creek Alpine Resort
    1 min walk - 0.0 miles
  • A snowboarder on a snowy mountain slope with a forested valley and snow-covered peaks in the background.
    Falls Creek Country Club
    1 min walk - 0.0 miles
  • Summit Chair
    2 min walk - 0.1 miles
  • Gully Chair
    7 min walk - 0.4 miles
  • Falls Express
    10 min walk - 0.6 miles

Restaurants

  • Cloud 9
    10 min drive
  • Snonuts
    9 min walk
  • Blue Brumbies
    7 min drive
  • Jerry's Bohemian Food And Piping Hot Spicy Gluhwine Bohemian Serloin Roast And Dumplings
    5 min walk
  • Julian's
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • Free children's club
  • Indoor pool
  • Library
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Falls Creek Hotel have a pool?

Yes, this property has an indoor pool.

Is Falls Creek Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Falls Creek Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Falls Creek Hotel?

Check-out is at 10 AM.

Where is Falls Creek Hotel located?

Located in the mountains, this ski-in/ski-out lodge in Falls Creek is within a 10-minute walk of Falls Creek Alpine Resort and Falls Express and close to winter sports such as cross-country skiing and skiing lessons. Alpine National Park and Eagle Chair are also within 2 mi (3 km).

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Reviews

Falls Creek Hotel Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Location

9.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over the Summit slopes. Lovely renovated room. The meals were excellent. Almost all staff were very friendly, even the foreign staff who were trying hard with their English. Negatives...the stairs! We were on the 5th floor from the entrance, which was a big ask for 60+ year old guests, especially after skiing. We had help with our suitcases though, which was great. Very strong young men very ably sprinted up and down the stairs with them. The water pressure was just a dribble in the shower, one morning, depended on the time of day maybe. The internet was not good at all. Nothing loaded in our room. Overall, we had an enjoyable stay.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and comfortable stay

Good location and nice lodge/hotel that is charming. Owners and staff are great and friendly, especially Lisa the owner and a front desk staff by the name of Kirsty. Very helpful!
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-house dining was lovely. All the food was top notch.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Fantastic family hotel with amazing food

Fantastic family friendly hotel with amazing food. Breakfast and dinner were included with our stay and each menu offered was superb. Kids were well catered for with separate meal times and entertaining them afterwards in the adjoining lounge. Nothing was too much trouble for the staff making it a very enjoyable and family friendly holiday.
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel in Village Bowl

Excellent place for ski in ski out. Fantastic rental shop below. Great receptionist who let us have super late check out. Great food. Would stay again for sure.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Wonderful friendly staff.

Great staff. Excellent location. Yummy food. Cosy atmosphere. Great for families
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the slopes

Latish decision to have a quick snow break at falls creek and chose the falls creek hotel based on location and reviews. We were not disappointed excellent choice for food and friendliness and comfy rooms We had a ball also fully recommend the on site hire at snowriders very helpful
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski trip

Great place to stay . Good friendly staff made it a very enjoyable stay for families . The hotel is in close proximity to the Chair lifts. Note Very good place to hire ski equipment , Staff know what they are talking about and Nothing is too much bother.
Stayed 5 nights in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Nice location but food is not tasty.

I purchased the 3 nights package included breakfast and dinner. We missed 2 dinner but can't transfer credit to lunch. Lunch is ok but dinner didn't taste good at all. I will choose some other accommodation with new facilities and nice food for my family next time. Also I notice few staff are not very friendly. Majority of the staff are good.
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice hotel with super friendly staffs!

Stayed in this hotel during end of winter for the first time at Falls Creek. Great location, cosy room and really friendly plus helpful staffs.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, friendly staff

The location couldn't be better and the friendly staff and fully self-contained facilities make this an excellent choice for couples, groups or families
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not told that I have to pay $32 per person for transfer from street to the hotel(hire a shuttle bus)!The hotel did not have lift So I had to carry luggage two story up by stairs. The room was very average with out Safe.It was very expensive though!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Only complaint was no alacarte dinner options when didn't feel like 3course dinner for $50-especially for children(not value for money).Was consequently forced to go and spend money at other eateries and leave premises so our drinks at bar money went elsewhere as a result.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip

Can't complain about anything. Great rooms and plentiful breakfast. Close to the ski lifts and great lockers for the skis. Nice bar and even had a swimming pool. I recommend it.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Had a fantastic overall experience!
Verified review

8/10 Good

Liked: Cleanliness
The staff were friendly but must not all gather and chat in front of guests and talk about the night before!
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Clean; Great live music with dinner on Mon and Wed evenings; handy ski hire on site too.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Costly; Service: Courteous; Cleanliness: Delightful; Great staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Service: Phenomenal; Cleanliness: Spotless; Whole atmosphere of Falls Creek was awesome
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Very friendly staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort