SureStay Hotel By Best Western Fernley

2.5 star property
Hotel in Fernley with free breakfast and a seasonal outdoor pool

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Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Seasonal outdoor pool
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Lobby
SureStay Hotel By Best Western in Fernley offers essential amenities, free full breakfast, a spa tub, helpful staff, free WiFi, and convenient laundry facilities, making it a hassle-free choice for visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(23 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hydromassage showerhead
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hydromassage showerhead
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hydromassage showerhead
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed
Hydromassage showerhead
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
1405 Newlands Drive East, Fernley, NV, 89408

What's nearby

  • The Silverado Casino - 2 min walk - 0.1 miles
  • Millennium Park - 4 min drive - 1.6 miles
  • Green Valley Park - 8 min drive - 2.7 miles
  • Fernley 95A Speedway - 10 min drive - 8.4 miles
  • Tesla Gigafactory - 24 min drive - 24.6 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

SureStay Hotel By Best Western Fernley

Property highlights
Take advantage of free full breakfast, laundry facilities, and a hot tub at SureStay Hotel By Best Western Fernley. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and multilingual staff
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 66 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with satellite channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

Does SureStay Hotel By Best Western Fernley have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Hotel By Best Western Fernley pet-friendly?

Yes, this property allows pets (limit 3 total). There's a fee of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SureStay Hotel By Best Western Fernley?

Self parking is free at this property.

What time is check-in at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM.

What time is check-out at SureStay Hotel By Best Western Fernley?

Check-out is at 11 AM.

Where is SureStay Hotel By Best Western Fernley located?

Situated in Fernley, this hotel is 0.2 mi (0.3 km) from The Silverado Casino and within 3 mi (5 km) of Millennium Park and Green Valley Park. Truckee River and The Golf Club at Fernley are also within 6 mi (10 km).

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SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1027 reviews
Rating 8 - Good. 319 out of 1027 reviews
Rating 6 - Okay. 191 out of 1027 reviews
Rating 4 - Poor. 74 out of 1027 reviews
Rating 2 - Terrible. 59 out of 1027 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist is amazing!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Breakfast was great
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025

8/10 Good

Gurlal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

MartyAnn

Liked: Staff & service
Staff was helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Becky

Pretty sure there was black mold on the bathroom floor.
Stayed 4 nights in Sep 2025

4/10 Poor

Pat

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hair in the beds and shower. Bathroom floor didn't look like it had been cleaned. Visible dust on TV, MICROWAVE, FRIDGE and the head boards. One chair had a huge visible stain.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very walkable area with many good restaurants. The breakfast was a bit skimpy
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet pet friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Leo

Disliked: Cleanliness, amenities, property conditions & facilities
The beds and pillows are outdated, the whole hotel needs to be remodeled, the rooms were worn and need new flooring, they gave us one room with no hot water to shower, later gave my mom another room after complaining, the staff there was excellent and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Tannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the employees stood out her name was candy. She was super nice very helpful. Very respectful if me and my family come back to stay honestly would be mostly because of her. We really really did have a good stay thank you so much and I can see you’re like a one woman army in the morning. Thank you.
Stayed 2 nights in Jul 2025

10/10 Excellent

William F

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing!!!
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Best Western because they are consistently comfortable and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

8/10 Good

Omar Jr

Liked: Staff & service, property conditions & facilities
Perfect for a one night stay
Stayed 1 night in Jun 2024

8/10 Good

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean and felt safe for solo traveler.
Stayed 1 night in Nov 2022

10/10 Excellent

Karen l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite & clean Heater AC was a little loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at check in was awesome!
Stayed 1 night in May 2024

10/10 Excellent

Anena

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and food. Friendly staff.
Stayed 1 night in May 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk was great during check in.
Stayed 1 night in Sep 2023

6/10 Okay

Steven

Room smelled bad due to hard water.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite. Breakfast was very nice, well stocked and the staff went above and beyond to make your breakfast a great start to your day!
Stayed 3 nights in Sep 2023

10/10 Excellent

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, amazing breakfast for a motel. The kitchen staff was really helpful and friendly, as was the woman at check-in. Very nice!
Stayed 1 night in May 2023