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SureStay Hotel By Best Western Fernley

2.5 star property
Travelers find an eco-friendly retreat at this Fernley hotel, where the seasonal outdoor pool and spa tub offer perfect spots to unwind after a day of exploring.

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Photo gallery for SureStay Hotel By Best Western Fernley

Lobby - SureStay Hotel By Best Western Fernley (Fernley)
Exterior - SureStay Hotel By Best Western Fernley (Fernley)
Seasonal outdoor pool - SureStay Hotel By Best Western Fernley (Fernley)
Individually furnished, desk, laptop workspace, iron/ironing board - SureStay Hotel By Best Western Fernley (Fernley)
Free full breakfast - SureStay Hotel By Best Western Fernley (Fernley)
SureStay Hotel By Best Western in Fernley offers essential amenities, free full breakfast, a spa tub, helpful staff, free WiFi, and convenient laundry facilities, making it a hassle-free choice for visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Accessible - 1 King Mobility Accessible Non - Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Accessible - 1 King Mobility Accessible Non - Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

View all photos for King Room

Bathroom | Combined shower/tub, deep soaking tub, hydromassage showerhead

King Room

  • Sleeps 2

About the neighborhood

Fernley is home to SureStay Hotel By Best Western Fernley. Numana Paiute Tribal Fish Hatchery is a local attraction and the area's natural beauty can be seen at Millennium Park and Green Valley Park. Visit our Fernley travel guide
Map
1405 Newlands Drive East, Fernley, NV, 89408

What's nearby

  • Truckee River
    Truckee River
    5 min drive - 5.8 miles
  • The Silverado Casino
    2 min walk - 0.1 miles
  • Millennium Park
    5 min drive - 1.8 miles
  • Tesla Gigafactory
    24 min drive - 26.0 miles
  • Grand Sierra Resort Casino
    39 min drive - 43.8 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO)
    39 min drive

Restaurants

  • Love's Travel Stop
    5 min drive
  • Wendy's
    5 min drive
  • McDonald's
    4 min walk
  • Starbucks
    7 min walk
  • Taco Bell
    5 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel By Best Western Fernley have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Hotel By Best Western Fernley pet-friendly?

Yes, this property allows pets (limit 3 total). There's a fee of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM.

What time is check-out at SureStay Hotel By Best Western Fernley?

Check-out is at 11 AM.

Where is SureStay Hotel By Best Western Fernley located?

Situated in Fernley, this hotel is 0.2 mi (0.3 km) from The Silverado Casino and within 3 mi (5 km) of Millennium Park and Green Valley Park. Truckee River and The Golf Club at Fernley are also within 6 mi (10 km).

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Reviews

SureStay Hotel By Best Western Fernley Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 384 out of 1011 reviews
Rating 8 - Good. 310 out of 1011 reviews
Rating 6 - Okay. 180 out of 1011 reviews
Rating 4 - Poor. 76 out of 1011 reviews
Rating 2 - Terrible. 61 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Arvena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and helpful. Also it's in a great location.
Stayed 1 night in May 2026
Verified

6/10 Okay

Shay

Retail and restaurant accessible.
Stayed 1 night in May 2026
Verified

6/10 Okay

rick

Liked: Staff & service, amenities, property conditions & facilities
yes breakfast was fresh and ac was good
Stayed 3 nights in May 2026
Verified

10/10 Excellent

DARREL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both Katie at check in and Karen at the breakfast buffet went out of their way to be Both helpful and friendly.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in May 2026
Verified

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Unfortunately tub drain plugged up do to hair. Overall nice stay.
Stayed 1 night in May 2026
Verified

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaints are the beds were very firm, which I didn't find very comfortable and there not being elevators. That was more than likely my mistake for not looking for that. Other than that, the stay was good.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room.... best WiFi we've had this trip!! Breakfast was really good!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness
Disliked: Amenities
Property is a bit old, but room was very clean. Bed was comfy. Tub was stained due to age but the drain was not clogged 👏. Staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities
Friendly service and a fantastic breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and welcoming. Our stay was quiet and the staff was friendly.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dennis

Liked: Amenities
The room was fair in cleanliness. The Tv was not working. Staff were pleasant. Overall rating due to these issues
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn't quite as expected but sufficient. Staff was great! Room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for reasonable cost.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Tj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid This Place at All Costs! After numerous stays at various properties in Fernley, I’m baffled as to why I ever chose to return here, time and time again, but I’ve finally had enough. The lack of hospitality is staggering. Unlike other locations where the front desk staff are genuinely kind and attentive, here it feels like an afterthought. The beds? They’re far from comfortable, With so many other options available, there’s simply no reason to settle for this subpar experience. This is the only property I will actively avoid in the future. Don’t make the same mistake I did—choose somewhere else for a better stay and kinder experience!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet and good location. The staff were friendly and professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean location and the check-in service by the weekend night person was excellent. Very friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for us
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Breakfast was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great breakfast, friendly and professional staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joyce Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice clean room. Staff was so nice and kind! Will definitely stay again when in Fernley NV. Thank you
Stayed 1 night in Nov 2025
Verified

8/10 Good

Timothy

Great place and friendly staff
Stayed 1 night in Jun 2025
Verified

8/10 Good

Paul

Liked: Staff & service
Very nice staff, room was a little beat up.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Check in was done in seconds. The front desk lady was so welcoming. The bed and pillows were very comfortable. The breakfast and coffee was excellent. Four stars only because of the age and wear of the property.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, near all kinds of shopping and food.
Stayed 3 nights in Jun 2025