Checked into this place after picking up family. The location and reception area were good. Atul (if I remember the name right) in the reception area was very pleasant and professional.
We had 2 rooms and as we went upstairs, the first impression was yikes! The carpet in the corridor is awful - the WORST ever. Rooms were very small & basic for a 4 star. Bathroom was tiny! Shower stall was super tiny & barely safe - risk of tripping and falling. Worst of all, in bathrooms, they use some blue-green disinfectant tablets that smell so strong! I constantly sneezed and by the second afternoon, got bad cold! Cleaning supplies in the corridor also smelled so strong! Hotel should look into changing the corridor into non-carpet flooring (like the 4 star in Varanasi, hotel Arcadia), and use fragrance-free cleaning supplies and disinfectants. In terms of room, bath, and corridor size and quality, the 4 star in Varanasi was ten times better! This one felt like a 3 star at max.
Housekeeping staff is great though & very hard working - management needs to give them better supplies.
BEST part about this hotel is the dining staff! Just fantastic people, truly great Indian hospitality, and excellent food. Though we interacted with 3 to 4 amazing staff members, I didn't catch all the names except Sunny (I think), but they were all great. We had an amazing trip to Ayodhya and eating food at this place was integral to it.