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Valley Village

3.0 star property
Family-friendly hotel with a rooftop terrace and a seasonal outdoor pool

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Photo gallery for Valley Village

Beach
In-room safe, soundproofing
View from property
In-room safe, soundproofing
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pool
  • Air conditioning
  • Restaurant

Room options

Similar properties

Outdoor pool

Valley Village

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
Valley Village

About the neighborhood

Map
Matala, Faistos, Crete, 70200

What's nearby

  • Beach of Matala - 12 min walk - 0.7 miles
  • Caves of Matala - 12 min walk - 0.7 miles
  • Roman Caves - 12 min walk - 0.7 miles
  • Komos Beach - 4 min drive - 1.5 miles
  • Red Beach - 11 min drive - 1.2 miles

Restaurants

  • ‪Scala - ‬18 min walk
  • ‪King's Coffee - ‬5 min drive
  • ‪Plaka Seafood Restaurant - ‬18 min walk
  • ‪365 ALL DAY Restaurant - ‬13 min walk
  • ‪Zafiria Cafe - ‬14 min walk

About this property

Valley Village

Family-friendly hotel
An airport shuttle, a rooftop terrace, and a garden are just a few of the amenities provided at Valley Village. The on-site restaurant offers breakfast and dinner. Guests can also expect to find a playground, dry cleaning/laundry services and car rentals on site.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool
  • Express check-in, a front-desk safe, and a 24-hour front desk
  • Barbecue grills, luggage storage, and concierge services
  • An elevator, multilingual staff, and a TV in the lobby
Room features
All guestrooms at Valley Village feature thoughtful touches such as air conditioning, in addition to amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Balconies and phones

Languages

English, French, German

Property amenities

Parking and transportation

  • Airport shuttle available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning is available for an additional fee
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Valley Village Hotel
Valley Village Faistos
Valley Village Hotel Faistos

Frequently asked questions

Does Valley Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Valley Village pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Valley Village?

Check-in begins at 2 PM.

What time is check-out at Valley Village?

Check-out is at noon.

Where is Valley Village located?

This family-friendly Faistos hotel is within a 15-minute walk of Caves of Matala and Beach of Matala. Red Beach and Roman Caves are also within 2 mi (3 km).

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Valley Village Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Natalija, Hanau am Main

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DAS BESTE HOTEL UND DIE TOLLSTEN LEUTE IN MATALA

WIR LIEBEN MATALA !
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sparta, Washington Dictrict Columbia, USA....

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, fantastic vacations...Valley Village, Matala, Crete/Greece...

The hotel, the rooms, bungalow are very well furnished (beds, mattress, cabinet, a/c, bath tubs and others)...We were two couples, including a 5 years old child and a pregnant woman..:)...the two pools ( one is for children) are very nice, cleaned blue water and functional....We did stay in a bungalow= great....and for two weeks were treated like a family... it's a big international family: germans, americans, irish, bulgarians, slovenians and maybe others...quite, beautiful, very functional: this is our evaluation for the environment in this resort... the beach is just 10 minutes far way...the most beautiful sunset you can have in Mediterranean sea.... the town = Matala was/is so nice, clean and people were/are very polite, very warm and their hospitality is priceless...nice clubs and restaurants....the beach was like the "blue laguna" : blue sea water, nice sand and very interesting place/location as a culture, history and geography....The rent cars are there: just ask for Manolos or Kre-Kre…you can arrange trips at historic places, a trip at Santorini island ( we did …) and more…the management team is ready to help you on these things….you need just let them know and…they we will take care for your needs ASAP ….spoken languages are : german and english..or maybe more ??!!!..... The TRUMANS family from Washington District Columbia/USA...
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault this one as long as you don't mind being in a hotel dominated by german guests.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande !

Le personnel est très serviable, souriant et sympa. La piscine est très propre. L'hôtel est très calme, proche de Matala à pied et de la meilleure plage de l'île (si si , nous en avons testé beaucoup!). Les repas servis sont variés, avec beaucoup de plats typiquement crétois. On vient ici non pas pour rechercher le raffinement ou le luxe, mais plutôt un esprit détente, famille, simplicité.
This review was submitted before 2018 and has not been verified.

8/10 Good

Geert

Liked: Cleanliness, staff & service, room comfort

Zeker aan te bevelen maar niet voor party animals

familie hotel. we hadden half pension geboekt ontbijt en diner worden in buffet vorm geserveerd, was gevarieerd en altijd ruim voldoende. op de kamer waren standaard airco, koelkast en haardroger zonder extra kosten beschikbaar wat uitzonderlijk is voor griekse begrippen. tevens de mogelijkheid van gratis gebruik van een computer/internet in de hotel lobby.