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Best Western Plus Heritage Inn

Property class: 2.5

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Photo gallery for Best Western Plus Heritage Inn

A pool area with lounge chairs, a hot tub, and umbrellas. - Best Western Plus Heritage Inn (Benicia)
A modern lobby with a reception desk, seating area, and a large window providing natural light. - Best Western Plus Heritage Inn (Benicia)
A spacious lobby with a wooden floor, a reception desk, a seating area, and a staircase leading to an upper level. - Best Western Plus Heritage Inn (Benicia)
A hotel room with a large bed, a desk, a chair, and a window. - Best Western Plus Heritage Inn (Benicia)
A modern kitchen with a central island, built-in appliances, and pendant lighting. - Best Western Plus Heritage Inn (Benicia)
You can look forward to free full breakfast, a garden, and laundry facilities at Best Western Plus Heritage Inn. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Non-Smoking, Kitchenette

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a large window.

1 King Bed, Non-Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator, Shower

A hotel room with a large bed, a bedside table with a lamp, a small table with a plant, a window, and patterned wallpaper.

1 King Bed, Non-Smoking, Microwave And Refrigerator, Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Balcony, Kitchenette, Microwave And Refrigerator, Shower

A hotel room with a bed, a desk, a bench, a TV, a bathroom, and a kitchenette.

Suite-1 King Bed, Non-Smoking, Balcony, Kitchenette, Microwave And Refrigerator, Shower

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, bedside table, lamp, and a small seating area. There is a kitchenette with a microwave, toaster, and coffee maker. The room has a patterned carpet and a door leading to a bathroom.

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, TV, and a microwave.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a window.

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a window with blinds.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a TV, a desk, and a window with blinds.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Benicia, Best Western Plus Heritage Inn is near theme parks. Benicia Clock Tower and Benicia Historical Museum are local landmarks, and some of the area's activities can be experienced at Benicia Marina and Blue Rock Springs Golf Courses. Studio 41 and Seed of Life Labyrinth are also worth visiting. Visit our Benicia travel guide
Map
1955 E 2nd St, Benicia, CA, 94510

What's nearby

  • Benicia Fire Museum
    18 min walk - 1.0 mile
  • Benicia Arsenal Post Cemetery
    1 min drive - 0.9 miles
  • Studio 41
    2 min drive - 1.4 miles
  • Benicia Certified Farmers Market
    2 min drive - 1.4 miles
  • Benicia Marina
    2 min drive - 1.4 miles

Getting around

  • Martinez Station
    11 min drive
  • Concord, CA (CCR-Buchanan Field)
    11 min drive

Restaurants

  • Got Plate Lunch
    4 min drive
  • McDonald's
    5 min walk
  • Jack in the Box
    5 min drive
  • Rrags Cafe
    9 min walk
  • Bruehol Brewing
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Heritage Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Heritage Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 40 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Heritage Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Heritage Inn located?

Situated in Benicia, this hotel is within 1 mi (2 km) of Benicia City Park, Benicia Capitol State Historic Park, and Benicia Fire Museum. Studio 41 and Benicia Certified Farmers Market are also within 1 mi (2 km).

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Reviews

Best Western Plus Heritage Inn Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1012 reviews
Rating 8 - Good. 305 out of 1012 reviews
Rating 6 - Okay. 101 out of 1012 reviews
Rating 4 - Poor. 38 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

Reviews

Verified review

8/10 Good

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! The ladies kept the food well stocked and kept the busy breakfast area very clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the room was impeccably clean, nice big tv, pool was clean. It was perfect for our stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

zeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean atmosphere, friendly courteous service, ample safe parking, perfect location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room, great breakfast, friendly staff. Great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean as was the property in general. Downside, no in room safe
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Major plus was 24 hour staff so we checked in at 9 PM. Clean twin queen room. Huge fridge. Microwave. Great free breakfast, good bacon and omelet. Kids liked breakfast choices. Easy freeway access. Good price. Will use again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean although the use of cleaning alcohol was over- powering in the room. The coffe in the breakfast room was weak but the coffe machine in the lobby was very good. You need to request a blow dryer if you require one. The overall stay was very nice.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a hidden gem! The staff are very kind and helpful. It was such a fun getaway!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and professional. Room was nice size with good layout
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful. Everything was clean and nice. We will be staying there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

hot tub was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric Cesario

Liked: Cleanliness
Property was clean. Staff was nice and accommodating. Breakfast was great thank you very much.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was very nice, coffee in the room was good, no complaints
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay. Quiet, clean, nice staff. So easy to get anywhere from here, and the price was shockingly low. We will definitely stay here again. Super free breakfast as well!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Angelique

Liked: Cleanliness
Courteous staff and clean room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Miguel

Was comfortable and safe.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast and a joyful hostess.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
friendly staff was super good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean. The attendant at the breakfast was so friendly. The front desk was so helpful. We will be coming back for sure.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Robert

The staff was very helpful and courteous
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

lorraine

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were nice. I enjoyed the breakfast options.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and helpful. Breakfast is always pleasant and yummy. Perfect place to stay in town
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, they had a Lyft discount code for those going anywhere in Benicia and made some great recommendations for dinner. The room was clean and quiet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Comfortable and clean room. Staff was friendly and helpful. Breakfast was delish!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and building itself was quite good, the bed was incredibly stiff, the shower was meh, and the in room coffee was terrible, like it was expired or the machine needed to be cleaned out. The breakfast was very good compared to most other hotels, but it's hard to enjoy it when I didn't sleep so well.
Stayed 1 night in Mar 2026