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Best Western Plus Chena River Lodge

2.5 star property
Riverfront hotel with free breakfast and a fitness center

Choose dates to view prices

Best Western Plus Chena River Lodge, by the water, offers a free breakfast buffet and dry cleaning services. Guests enjoy helpful staff, in-room WiFi, fitness facilities, and secure luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2019
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1255 Tvsa Way, Fairbanks, AK, 99709

What's nearby

  • Chena River - 1 min walk - 0.1 miles
  • University of Alaska-Fairbanks - 2 min drive - 1.7 miles
  • Pioneer Park - 2 min drive - 1.5 miles
  • 40 Below Fairbanks - 3 min drive - 1.9 miles
  • Palace Theatre - 6 min drive - 1.7 miles

Getting around

  • Fairbanks Intl. Airport (FAI) - 5 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Fred Meyer Fuel Center - ‬5 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Sunrise Bagel & Espresso - ‬3 min drive
  • ‪Oasis Restaurant & Lounge - ‬2 min drive

About this property

Best Western Plus Chena River Lodge

Remodeled hotel, renovated in 2019 and located in College
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western Plus Chena River Lodge. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking and extended parking
  • An elevator, luggage storage, and a 24-hour front desk
  • A front-desk safe, a TV in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 67 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Renovated entire property - February 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Chena Lodge
Best Western Chena River
Best Western Chena River Lodge
Best Western Plus Chena River
Best Western Plus Chena River Lodge
Best Western Plus Chena River Lodge Fairbanks
Best Western Plus Chena River Lodge Hotel
Best Western Plus Chena River Lodge Hotel Fairbanks
Chena River Lodge
Chena River Lodge Best Western
Best Western Plus Chena River Hotel Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks, Alaska
Best Western Plus Chena River Fairbanks
BEST WESTERN PLUS Chena River Lodge Fairbanks Alaska
Alaska
Best Western Plus Chena River Lodge Hotel
Best Western Plus Chena River Lodge Fairbanks
Best Western Plus Chena River Hotel Fairbanks
Best Western Plus Chena River Lodge Hotel Fairbanks

Frequently asked questions

Is Best Western Plus Chena River Lodge pet-friendly?

Yes, Best Western Plus Chena River Lodge allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Plus Chena River Lodge?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Best Western Plus Chena River Lodge?

Check-out is at 11 AM.

Where is Best Western Plus Chena River Lodge located?

Located in College, this hotel is within 2 mi (3 km) of Chena River, Pioneer Park, and University of Alaska-Fairbanks. 40 Below Fairbanks and Palace Theatre are also within 3 mi (5 km).

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Best Western Plus Chena River Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 987 reviews
Rating 8 - Good. 302 out of 987 reviews
Rating 6 - Okay. 113 out of 987 reviews
Rating 4 - Poor. 54 out of 987 reviews
Rating 2 - Terrible. 31 out of 987 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy Carol

It lived up to the Best Western reputation. I have never been disappointed in a Best Western and this was no exception
Stayed 4 nights in Apr 2025

8/10 Good

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Feb 2025

8/10 Good

Blake

Liked: Cleanliness, staff & service
The rooms were clean enjoyed our stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and staffs are friendly. Breakfast option was great too.
Stayed 1 night in Oct 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk cordiallity and helpful with recommendations of places to visit, free shuttle service and breakfast included.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shiqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 5 nights in Jan 2023

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Room comfort

Could've been a great stay

When we got into our room it was 80 degrees. Despite turning on the fan, it kept blowing hot air. We told the front desk, got a fan and said the engineer would come to look at it. So, we opened the window as a solution.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iris makes this the best place ever. She has the personality that you gotta love. She needs a pay raise. Room was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

The staff were very helpful on giving us info for the aurora viewing places, how to layer up . Special mention to Sherry. The location is convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the nicest hotels ever

We loved this hotel. Friendly staff, clean big room, excellent hot breakfast with lots of choices. I cannot think of one negative thing to say about the hotel. It was wonderful. We liked it so much, when we came back to Fairbanks, we stayed here again happily.
Stayed 1 night in Jan 2020

10/10 Excellent

Robin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Best Western Fairbanks

When I checked in the room was dirty. It had someone else’s nachos on the desk and the soaps had been opened and used and a towel was used by the sink. I let the front desk know but they didn’t really care.
Stayed 2 nights in Nov 2024

10/10 Excellent

jie liang

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Feb 2023

4/10 Poor

Joe N

Liked: Staff & service
Disliked: Cleanliness
Old and not very clean! Forget breakfast offerings!
Stayed 1 night in Aug 2022

6/10 Okay

Caren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The toilet lid/seat was only attached by one bolt and slid off when in use. Trim on base of bathroom door was loose and fell off causing me to trip. Thermostat was nonfunctional so room was too hot unless windows kept open. Otherwise room was very nice and in good location.
Stayed 2 nights in Sep 2024

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Room under bed and behind dressers increadibly dirty. Bottles and cigarette wrappers and rotten berries under the bed and behind dressers and nightstands.
Stayed 2 nights in Feb 2024

4/10 Poor

Phil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was very uncomfortable-dip on both beds where people had sat on it to watch tv.
Stayed 3 nights in Oct 2022

4/10 Poor

Chenthilmurugan

Without checking the proper check out date the house cleaning manager threw out the foods and drinks kept in the refrigerator, took my suitcases and kept it down . The lady did not bother to get the correct room number. Em 201 was supposed to be cleaned and inspite of the cleaning boy telling her this is not the correct room she messed up. Threw all the laundry clothes along with new clothes When I spoke to her she just said sorry but did not really care. I raised the issue with duty manager on 6/3/2024 in afternoon and he dismissed it as something it normallly happens First the house keeping manager need to check the log book properly If other people are telling her that she is not correct she had thame arrogance not to listen The manager dismissed it being something that happens all the time I have been living in USA as a citizen for more than quarter century and nowhere it has happened except at this best western at Chena River lodge on 1255 TVSA pkwy Fairbanks Alaska The banger also threatened me to throw out of property as I spoke in a raised tone Obviously any one would be upset if their belongings are touched without permission when they are still in the room The manger’s unfit to do his job if he cannot educate his staff and manage them properly I filed a complaint through corporate for best western and they said the general manager would contact or the property owner None had contacted me so far Such is the service. Very poor experience
Stayed 3 nights in Jun 2024

6/10 Okay

Caren

Liked: Cleanliness, staff & service, amenities
The heating system was not controllable in the room. It was too hot for comfortable sleeping plus the fan was always on and very loud. Staff had no way of controlling it. Thermostats in the room didn’t function.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet an clean
Stayed 1 night in Sep 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service
Dated and older. Lot of money for a shabby hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never Again! I used to like staying here. However this past trip, I was put on the same floor as a firefighter crew and they made a lot of noise and heard doors slamming all night til I got up at 6am. I had called the front desk at midnight who didn’t even attempt to quiet them down. The morning staff came up and she told one of the guys that they need to keep it down cause of complaints, so I know I wasn’t the only one who couldn’t sleep. For the price I paid, I should’ve spent a little more to get a quieter or nicer hotel!
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
The bed was very comfy. I liked the in room fridge. Good black out curtains. Quiet at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.Great breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good breakfast, very clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Zahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es excelente, la limpieza a pesar de que están en proceso de remodelación.
Stayed 1 night in Nov 2024

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