Vacations Close To Fabyan Villa Museum & Japanese Garden

I was apprehensive about this hotel after reading some of the reviews. I was pleasantly surprised how great the hotel was. I am not sure what happened to previous people that wrote bad reviews of this place but the room was nice, the staff was helpful and it was a very nice stay. I would reccomend this hotel.

Excellent staff, excellent location, great resort style breakfast buffet

Close to every things, great location

One of our beds had dirty sheets with some kind of bodily fluid on a sheet.

Quaint lil spot that we came back to after our South Bend visit. Great value and location. Comfy beds and quiet. Also amazing food finds with in walking distance.

An honest reflection over the Chicago Marathon weekend -in which we were running. The hotel itself is in an excellent location for downtown, the lake (and the marathon.) the views are stunning and the room was clean and comfortable. BUT - there was no consideration for guests who were running. No early breakfast (unlike in Boston) no washrooms or showers for guests to use after the marathon. checkout was 11am - therefore we had to checkout at 5am because of the race. No understanding of the need to wash, change for a long transatlantic flight back that evening (Unlike Boston); no understanding of my wife's immune-suppressed condition - even after the marathon. A refusal to help with any form of hygiene in terms of getting washed, showered and changed. (In a hotel with over 700 rooms) Other running participants - were complaining too. I accept it was our decision to leave the same day a the race, but the blanket lack of help amongst the staff was staggering and I would argue lacked basic human decency. (We got changed in a toilet before heading to the airport.)

Property is not easily accessible by persons with limited mobility.