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Hotel Palacio Azcárate

3.0 star property
Family-friendly slopeside fun with snowboarding

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Photo gallery for Hotel Palacio Azcárate

Reception
Reception
Property grounds
Premium bedding, free minibar items, in-room safe, desk
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (extra bed)

Double or Twin Room (extra bed) | Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room (extra bed)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, free minibar items, in-room safe, desk

Standard Twin Room

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Map
Padre José García, nº 17, Ezcaray, La Rioja, 26280

What's nearby

  • Ojapark - 15 min drive - 10.3 miles
  • Santo Domingo de la Calzada Cathedral Museum - 19 min drive - 12.0 miles
  • Rioja Alta Golf Club - 27 min drive - 16.6 miles
  • San Millan Yuso Monastery - 40 min drive - 25.2 miles
  • San Millan Suso Monastery - 40 min drive - 25.4 miles

Getting around

  • Bilbao Airport (BIO) - 93 min drive

Restaurants

  • ‪Meson Allende - ‬4 min walk
  • ‪Restaurante Casa Masip - ‬3 min walk
  • ‪Troika - ‬4 min walk
  • ‪La Parra - ‬5 min drive
  • ‪Bar Lorca - ‬3 min walk

About this property

Hotel Palacio Azcárate

Family-friendly hotel near Ojapark
Located close to Valdezcaray Ski Area, Hotel Palacio Azcárate provides an adjacent golf course, a rooftop terrace, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Enjoy onsite activities like snowboarding and ziplining. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
  • 2 meeting rooms, luggage storage, and multilingual staff
Room features
All guestrooms at Hotel Palacio Azcárate have perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Private yards, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 12 per night)

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Lazy river
  • Pro golf lessons
  • Pro golf shop
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 13.20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 13.20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Azcárate
Hotel Palacio Azcárate Ezcaray
Palacio Azcárate
Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel
Hotel Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel Ezcaray

Frequently asked questions

Is Hotel Palacio Azcárate pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13.20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Palacio Azcárate?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Palacio Azcárate?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palacio Azcárate?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palacio Azcárate provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per person applies.

Where is Hotel Palacio Azcárate located?

Located in the mountains, this Ezcaray hotel offers ski-in/ski-out access within 9 mi (15 km) of Ojapark, Rioja Natura Zoo, and Santo Domingo de la Calzada Cathedral Museum. Valdezcaray Ski Area and Rioja Alta Golf Club are also within 16 mi (25 km).

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Hotel Palacio Azcárate Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style and comfort and great service.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. It would of been good to know that it was a busy weekend due to the towns festival
Stayed 1 night in Aug 2024

8/10 Good

salva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, podría ser un 4 estrellas, muy buena atención y se estaba de maravilla en el jardincito por la noche
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Jun 2024

10/10 Excellent

Turid Minge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

craig

Stayed 1 night in Jul 2023

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, room comfort

Acogedor

Un hotel muy bonito con un personal muy amable. La decoración es preciosa y cuidada, todo muy agradable. El patio donde está el cedro es fantástico. Todo muy acogedor
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelito muy bonito y clásico, cerca de todo en una pequeña ciudad de ensueño
Stayed 2 nights in Apr 2023

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar estupendo, espaciosa habitacion y un buen desayuno. Personal amable y eficiente.
Stayed 1 night in Aug 2022

10/10 Excellent

Ole Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig koselig hotell med hyggelig betjening. Rent og pent med god størrelse på rommene. Ligger sentralt og fint til i sentrum av Ezcaray. Bor der gjerne igjen.
Stayed 3 nights in Mar 2022

8/10 Good

Carlos Javier

Liked: Cleanliness, staff & service, amenities
Ubicación estupenda Relación precio/ calidad caro
Stayed 1 night in Feb 2022

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

AITOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen y acogedor Hotel

Stayed 1 night in Sep 2021

8/10 Good

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia

Perfecta ubicación, bonita decoración de estilo señorial, aún indicando 3* podria pasar perfectamente por 4*. Tansolo añadiria un poco de refuerzo para el personal de recepción, siempre atentos y amables.
Stayed 1 night in Aug 2021

8/10 Good

Alberte X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Ibon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo en uno

Ideal su estado, confort y situación para hacer excursiones de todo tipo
Stayed 2 nights in Feb 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo. Muy recomendable.

Las camas son súpercómodas. La ducha va muy bien. El personal es muy amable. Admiten mascotas.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel in the centre of Ezcaray

Superb hotel, ideally situated, outstanding breakfast buffet
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019