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Hotel Palacio Azcárate

3.0 star property
Families find adventure at Valdezcaray Ski Area with ski-in/ski-out access, while thrill-seekers can zip line through scenic hills for an adrenaline rush

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Photo gallery for Hotel Palacio Azcárate

A courtyard with a large tree, a table with a white tablecloth, and outdoor seating. - Hotel Palacio Azcárate (Ezcaray)
A bar area with a counter and four bar stools. - Hotel Palacio Azcárate (Ezcaray)
A spacious living room with a fireplace, sofas, and a coffee table. - Hotel Palacio Azcárate (Ezcaray)
Reception - Hotel Palacio Azcárate (Ezcaray)
A dining area with round tables and chairs, a large arched window with a view, and a wooden staircase. - Hotel Palacio Azcárate (Ezcaray)
Hotel Palacio Azcárate, near Ojapark, is a perfect family base for winter sports. Guests can access Valdezcaray Ski Area directly, enjoy rooftop terrace views, and connect via in-room WiFi. Warm up in the coffee shop after snowboarding or zip lining through the surrounding hills.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Single Use

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a nightstand with a phone and a card.

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Premium bedding, minibar (some free items), in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use

A double bed with a wooden headboard, two bedside tables with lamps, and a wooden chair.

Double Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room

Premium bedding, minibar (some free items), in-room safe, desk

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room (extra bed)

A hotel room with a large bed, two smaller beds, a chair, a nightstand, and a lamp.

Double or Twin Room (extra bed)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Standard

Premium bedding, minibar (some free items), in-room safe, desk

Double Standard

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Habitación doble dos camas y sofa cama supletorio

Premium bedding, minibar (some free items), in-room safe, desk

Habitación doble dos camas y sofa cama supletorio

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Superior

Premium bedding, minibar (some free items), in-room safe, desk

Double Superior

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Ezcaray, Hotel Palacio Azcárate is in the historical district and next to a golf course. Ojapark is a popular area attraction and if an activity is on the agenda, Valdezcaray Ski Area and Rioja Alta Golf Club are worth checking out. Traveling with kids? Don't miss Rioja Natura Zoo. Take in the nearby slopes with downhill skiing, skiing lessons, and ski runs, or check out other outdoor activities such as snowshoeing. Visit our Ezcaray travel guide
Map
Padre José García, nº 17, Ezcaray, La Rioja, 26280

What's nearby

  • A historic tower with a clock and a mural, surrounded by traditional buildings.
    Santo Domingo de la Calzada Cathedral Museum
    19 min drive - 12.3 miles
  • Ojapark
    16 min drive - 10.5 miles
  • Rioja Natura Zoo
    21 min drive - 11.6 miles
  • Valdezcaray Ski Area
    25 min drive - 12.7 miles
  • Rioja Alta Golf Club
    28 min drive - 17.0 miles

Getting around

  • Bilbao Airport (BIO)
    101 min drive

Restaurants

  • Jamón Jamón
    5 min walk
  • Albergue de la Real Fabrica
    5 min walk
  • Café Central
    4 min walk
  • e-tapas gastrobar
    1 min walk
  • Restaurante Lugar del Oja
    8 min drive

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
8.8 out of 10, Excellent, 207 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 12 per night)

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Lazy river
  • Pro golf lessons
  • Pro golf shop
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Palacio Azcárate pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Palacio Azcárate?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palacio Azcárate?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palacio Azcárate provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per person applies.

Where is Hotel Palacio Azcárate located?

Located in the mountains, this Ezcaray hotel offers ski-in/ski-out access within 9 mi (15 km) of Ojapark, Rioja Natura Zoo, and Santo Domingo de la Calzada Cathedral Museum. Valdezcaray Ski Area and Rioja Alta Golf Club are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palacio Azcárate Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style and comfort and great service.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. It would of been good to know that it was a busy weekend due to the towns festival
Stayed 1 night in Aug 2024
Verified review

8/10 Good

salva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es fantástico, personal encantador y el entorno maravilloso. El jardin para desayunar con los rayos de sol precioso. Muy recomendable. Tienes rutas en el monte a 5 min del hotel, y Ezcaray es además de precioso un pueblo con tiendas bares, ambiente. Fin de semana para repetir.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conformatable
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel en bonito lugar

Ha sido muy buena. Personal muy cercano . Bien situado. Tiene aparcamiento. Desayuno bufete correcto. A destacar...bañera en la habitación demasiado alta , con riesgo de resbalón , faltaría una ducha. Muy recomendable
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y 100% recomendable
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, podría ser un 4 estrellas, muy buena atención y se estaba de maravilla en el jardincito por la noche
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, room comfort

Acogedor

Un hotel muy bonito con un personal muy amable. La decoración es preciosa y cuidada, todo muy agradable. El patio donde está el cedro es fantástico. Todo muy acogedor
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelito muy bonito y clásico, cerca de todo en una pequeña ciudad de ensueño
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar estupendo, espaciosa habitacion y un buen desayuno. Personal amable y eficiente.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Ole Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig koselig hotell med hyggelig betjening. Rent og pent med god størrelse på rommene. Ligger sentralt og fint til i sentrum av Ezcaray. Bor der gjerne igjen.
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Carlos Javier

Liked: Cleanliness, staff & service, amenities
Ubicación estupenda Relación precio/ calidad caro
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia

Perfecta ubicación, bonita decoración de estilo señorial, aún indicando 3* podria pasar perfectamente por 4*. Tansolo añadiria un poco de refuerzo para el personal de recepción, siempre atentos y amables.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo en uno

Ideal su estado, confort y situación para hacer excursiones de todo tipo
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo. Muy recomendable.

Las camas son súpercómodas. La ducha va muy bien. El personal es muy amable. Admiten mascotas.
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel in the centre of Ezcaray

Superb hotel, ideally situated, outstanding breakfast buffet
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
situacion muy buena. atencion muy buena,habitaciones con mucha lluz y calefacion a tope, todo excelente, recomendable
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Asunciòn.

Liked: Cleanliness, staff & service

Un antiguo palacio reformado.

Está en un pueblo precioso, bien situado. Las habitaciones y baño necesitan una actualización. Los colchones desfasados, tienen que renovar. Se oyen ruidos de habitaciones colindantes. El personal sumamente amable.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and comfortable hotel.

The architecture and furnishings elegant and Spanish. We didn’t eat in restaurant as it was closed, but it looked lovely. We had delicious steak in the bar, and an excellent wine, and felt that the price was very reasonable. There was plenty of choice for breakfast. The staff spoke a little English, and were friendly and efficient.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un verdadero palacio!

Hotel estupendo. Desayuno fenomenal Ubicación y entorno muy buenos
Verified review

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel "coqueto" y muy cuidado, excelente desayuno.

Hotel "coqueto" y muy cuidado, excelente desayuno con productos de la zona, servicio muy atento, ambiente relajante. Muy buena opción para una estancia en la zona, ski en Valdezcaray, monasterios de Yuso y Suso, e incluso visitas a bodegas en la zona de Haro, a menos de una hora en coche.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable y tranquila

Viajamos con mascota y fuimos muy bién atendidos, todo correcto.
Verified review

10/10 Excellent

Juan Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo el hotel nos pareció muy cuidado y el servicio extraordinario.
Verified review

6/10 Okay

Tom

Liked: Cleanliness, staff & service

Good location friendly staff

The hotel is in a good location only a short walk from the town centre. Secure parking is available in an underground car park (for an additional fee). The staff were very friendly and helpful and one member of staff spoke fluent English. The room was clean although the A/C didn't seem to work - we didn't complain as we didn't need it during our stay. The breakfast was excellent although we weren't as impressed with our evening meal - however there are plenty of other eating options within a short distance of the hotel.