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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor spa tub
Interior
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible

Privilege, Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic) | In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.1 miles
  • Spacex - 5 min walk - 0.3 miles
  • Exeter Cathedral - 5 min walk - 0.3 miles
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.6 miles
  • University of Exeter - 20 min walk - 1.1 miles

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale family-friendly hotel in the business district
Take advantage of dry cleaning/laundry services, a bar, and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, wedding services, and a vending machine
  • Multilingual staff, smoke-free premises, and a banquet hall
  • Guest reviews say great things the breakfast, pool, and helpful staff
Room features
All 156 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, heating, and portable fans

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Exeter Southgate Hotel?

Self parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Check-out is at noon.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within a 5-minute walk of City Wall, Princesshay, and Cygnet New Theatre. Barnfield Theatre and Exeter's Historic Quayside are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 1 night in May 2025

10/10

Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025

10/10

Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

10/10

very nice hotel
Stayed 3 nights in Mar 2025

8/10

The room and bed were comfortable. Excellent shower. We enjoyed our stay.
Stayed 1 night in Mar 2025

8/10

Lovely hotel , very convenient for shopping and visiting all the attractions, enjoyed the pool and sauna would stay at this hotel again.
Stayed 3 nights in Mar 2025

10/10

Was a little bit wary having seen some recent not so good reviews, but everything was excellent from the front desk team to the room and breakfast. Great hotel, great location, parking a real bonus on a very busy weekend in Exeter..
Stayed 1 night in Mar 2025

8/10

It is a very comfortable hotel, our room was very clean but could have done with more coffee, sugar ect
Stayed 1 night in Mar 2025

10/10

Lovely place to stay
Stayed 1 night in Dec 2024

10/10

Room clean and comfy
Stayed 1 night in Apr 2025

8/10

Could do with some work on the doors and windows and smarten the place up, especially outside
Stayed 1 night in Apr 2025

10/10

Our second stay at this wonderful hotel where we met up with the manager, Peter who we met during our last visit in February. This wonderful gentleman is what customer service is all about
Stayed 3 nights in Apr 2025

8/10

Very helpful staff, privilege room very comfortable and warm, everything worked. Breakfast good, parking good and a very convenient location.
Stayed 3 nights in Feb 2025

10/10

Comfortable stay. Good breakfast. Coffee from machine could be hotter.
Stayed 2 nights in Mar 2025

10/10

Great experience from start to finish and ideal Location
Stayed 1 night in Feb 2025

8/10

Very lovely stay. Just a little disappointed the jacuzzi wasn’t working.
Stayed 1 night in Feb 2025

10/10

Nice and clean
Stayed 1 night in Mar 2025

10/10

Our first impression was amazing but sadly we didn’t stay the night because our daughter and son was in a road accident so we had to leave with in 10 minutes of entering our beautiful room.
Stayed 1 night in Feb 2025

10/10

Lovely property in heart of Exeter. Clean, warm, lovely room, big bed. Bathroom completely new with excellent water pressure but the shower had issues draining! Would recommend and would stay again.
Stayed 1 night in Mar 2025

8/10

Excellent
Stayed 4 nights in Feb 2025

8/10

Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stayed 2 nights in Nov 2024

8/10

Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Stayed 3 nights in Dec 2024

10/10

Very nice Hotel
Stayed 1 night in Nov 2024

6/10

Ok for a short stay. Bit worn. Great location. Fab staff.
Stayed 1 night in Feb 2025

6/10

Helpful and pleasant staff. Noisy during night with guests banging doors and talking in corridors.
Stayed 1 night in Feb 2025