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Mercure Exeter Southgate Hotel

4.0 star property
Travelers can start their day with a hearty breakfast after warming up in the hotel's relaxing facilities, including an indoor pool and rejuvenating sauna

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Photo gallery for Mercure Exeter Southgate Hotel

Bar (on property) - Mercure Exeter Southgate Hotel (Exeter)
Exterior - Mercure Exeter Southgate Hotel (Exeter)
Indoor wedding - Mercure Exeter Southgate Hotel (Exeter)
Interior - Mercure Exeter Southgate Hotel (Exeter)
Miscellaneous - Mercure Exeter Southgate Hotel (Exeter)
Located in Exeter's business district, Mercure Exeter Southgate Hotel offers a welcoming retreat for families and travelers. Enjoy a traditional English breakfast, unwind in the sauna, spa tub, or indoor pool. The 24-hour front desk ensures helpful staff are always available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Portable fan
Hair dryer
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Exeter, Mercure Exeter Southgate Hotel is in the city center and near a train station. Northbrook Approach Golf Course and Skirmish Paintball Games Exeter are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princesshay and Gandy Street. Traveling with kids? Consider Topsham Pool, or check out an event or a game at Clip 'n Climb. Visit our Exeter travel guide
Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • City
    Exeter's Historic Quayside
    1 min walk - 0.1 miles
  • Exeter featuring heritage elements
    Princesshay
    5 min walk - 0.3 miles
  • Exeter Cathedral featuring heritage architecture and a church or cathedral
    Exeter Cathedral
    5 min walk - 0.3 miles
  • Spacex
    5 min walk - 0.3 miles
  • University of Exeter
    16 min walk - 0.9 miles

Getting around

  • Exeter Central Station
    10 min walk
  • Exeter (EXT-Exeter Intl.)
    25 min drive

Restaurants

  • George's Meeting House (Wetherspoon)
    3 min walk
  • The Prospect Inn
    5 min walk
  • The Hourglass
    4 min walk
  • Samuel Jones
    7 min walk
  • The White Hart Inn
    3 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale family-friendly hotel in the business district
Take advantage of dry cleaning/laundry services, a bar, and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, multilingual staff, and a vending machine
  • Smoke-free premises, wedding services, and a front-desk safe
  • Guest reviews say great things about the breakfast, pool, and helpful staff
Room features
All 156 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, heating, and portable fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Check-out is at 11:00 AM.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, just steps from City Wall and Cygnet New Theatre. Princesshay and Barnfield Theatre are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

Reviews

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.
Stayed 2 nights in Dec 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Friendly staff ! Dogs welcome
Stayed 2 nights in Dec 2025

8/10 Good

Alan

Liked: Cleanliness, amenities
The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Stayed 3 nights in Nov 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, lovely little gym, room a little tired but perfectly serviceable. Good location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did what it said on the tin. Good city centre hotel with parking and a pool
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Stayed 1 night in Jul 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and service
Stayed 1 night in Jun 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning was broken, we had to pay £10 per person to use the swimming pool and the jacuzzi was broken. Our pre booked dinner served was not the same as the menu description. A very disappointing stay. Only good thing was the staff were friendly.
Stayed 1 night in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Good VFM spacious Mercure, easy on site parking and terrific bar/dining options, good spa. A hidden gem.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location to Exeter city centre
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

First impressions

The reception area is nice, staff is helpfull.The rooms are clean ,but the overall impression of the rooms is that they need updating.It all looked very tired.
Stayed 1 night in Aug 2025

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , very convenient for shopping and visiting all the attractions, enjoyed the pool and sauna would stay at this hotel again.
Stayed 3 nights in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A spacious hotel, comfy beds and nice bathrooms, if a little dated in places. Only a one night stop for a family occasion, really well positioned in the city and easy parking (although chargeable).
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed were comfortable. Excellent shower. We enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. All reception and bar staff really helpful. Room changed instantly when I discovered A Con not working. Bar staff went above and beyond to be helpful. Room v good comfortable bed and lovely bathroom. My second visit at this hotel will use it again.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bday weekend stay

Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay
Stayed 3 nights in May 2025