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Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Property class: 3

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Photo gallery for Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

A large, white building with multiple windows and a central entrance, surrounded by a well-maintained lawn and flowering plants. - Lord Haldon Country Hotel, Sure Hotel Collection by Best Western (Exeter)
A spacious lobby with a reception desk, a seating area with a sofa, a round table, and a large potted plant. - Lord Haldon Country Hotel, Sure Hotel Collection by Best Western (Exeter)
A wooden gazebo with a sloped roof, surrounded by a rural landscape. - Lord Haldon Country Hotel, Sure Hotel Collection by Best Western (Exeter)
A neatly arranged bedroom with a large bed, two bedside tables, a chair, and a window with curtains. - Lord Haldon Country Hotel, Sure Hotel Collection by Best Western (Exeter)
A banquet hall with round tables, white chairs, and a large chandelier. - Lord Haldon Country Hotel, Sure Hotel Collection by Best Western (Exeter)
A terrace, a garden, and laundry facilities are just a few of the amenities provided at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western. The on-site British cuisine restaurant, The Tower Bar, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A neatly made bed with floral pillows, a bedside lamp, and a folded towel on the bed.

Comfort Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a window with floral curtains, a radiator, and a painting on the wall.

Comfort Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

A neatly arranged bedroom with a large bed, two bedside tables, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a wardrobe, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, each with floral-patterned bedspreads, white pillows, and a nightstand with a lamp.

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, floral-patterned bedding, a desk, and a chair.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A neatly made bed with floral bedding, a bedside lamp, and a wooden nightstand with a coffee maker.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, iron/ironing board, WiFi (free), alarm clocks

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Executive, View, Free High Speed Internet, Music Device, Non-Smoking

Desk, iron/ironing board, WiFi (free), alarm clocks

1 King Bed, Executive, View, Free High Speed Internet, Music Device, Non-Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Exeter, Lord Haldon Country Hotel, Sure Hotel Collection by Best Western is in the city center. Go Ape Haldon and Kenton Park Estate are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Riverside Leisure Centre and St Sidwells Point Leisure Centre. Looking to enjoy an event or a game while in town? See what's happening at Clip 'n Climb or Sandy Park Rugby Stadium. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails. Visit our Exeter travel guide
Map
Haldon Drive, Dunchideock, Exeter, England, EX6 7YF

What's nearby

  • A riverside town at sunset with a bridge, houses, and a fence along the riverbank.
    Exeter's Historic Quayside
    13 min drive - 5.7 miles
  • A historic building with intricate Gothic architecture, including pointed arches and a tall tower.
    Exeter Cathedral
    14 min drive - 6.1 miles
  • Haldon Forest Park
    8 min drive - 3.4 miles
  • Go Ape Haldon
    8 min drive - 3.4 miles
  • University of Exeter
    16 min drive - 6.7 miles

Getting around

  • Newcourt Station
    14 min drive
  • Exeter (EXT-Exeter Intl.)
    28 min drive

Restaurants

  • Mill on the Exe
    12 min drive
  • The Thatched House
    12 min drive
  • The Prospect Inn
    12 min drive
  • Venezia Exeter
    12 min drive
  • Royal Oak Inn
    13 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Tower Bar

Things to do

  • Horseback riding/rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1749
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Is Lord Haldon Country Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lord Haldon Country Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Lord Haldon Country Hotel, Sure Hotel Collection by Best Western located?

Located in the heart of Exeter, this hotel is 2 mi (3.3 km) from Go Ape Haldon and 2.1 mi (3.3 km) from Haldon Forest Park. Exeter's Historic Quayside and Riverside Leisure Centre are also within 6 mi (10 km).

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Reviews

Lord Haldon Country Hotel, Sure Hotel Collection by Best Western Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 153 out of 387 reviews
Rating 8 - Good. 163 out of 387 reviews
Rating 6 - Okay. 52 out of 387 reviews
Rating 4 - Poor. 11 out of 387 reviews
Rating 2 - Terrible. 8 out of 387 reviews

Reviews

Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely country hotel in a quiet location. Beautiful Maintained gardens Really helpful and friendly staff. The food was very good . Plenty of parking
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the night with the dog, room was big and spacious clean and comfortable. The grounds are stunning beautiful kept gardens lovely walks, the staff were friendly and helpful the food was lush even the dog enjoyed her doggy sausage would definitely stay again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Property conditions & facilities
An interesting place and not necessarily in a positive way. The, very few, staff working were lovely and very accommodating, and the food decent but goodness me does the place need an overhaul. Dated, scruffy and not on my list to return to. Sad really as it could be a very beautiful desirable place to stay if time and money were spent on it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Very friendly and welcoming staff, lovely spacious room and very good food
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Basic rooms but lonely staff and location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, good food and friendly staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tucked away down some very narrow roads, superb views and grounds
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
These folks have a helluva chef…wonderful dining!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly helpful and friendly. Really made our stay enjoyable
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
If you want somewhere quiet. This is the perfect place. Friendly staff. And a lovely place to stay.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the visit

Was a lovely hotel, amazing building, amazing room and wonderful staff, looking forward to being able to go back soon!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem!

We just loved it. Clean, amazing views ocver the countryside, excellent breakfast...we'll be back.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prefect overnight stay

Overnight stay while travelling from the midlands to Cornwall. Great location, and very dog friendly. Would recommend
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for one night as we were on route to Cornwall, the staff were very friendly, lovely and welcoming. We had the Sunday roast and the Gammon was amazing we had to speak to the chef to let him know! The hotel is situated in beautiful calming surroundings and wish we had more time here! The room was spotless and looked like the bathroom had been refurbished and had everything we needed. Breakfast also was plentiful and more than enough choices and good quality. Would definitely stay here again if we are in the area. Big thank you to everyone
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Paul

Liked: Staff & service
Pleasant staff and surroundings. Buildings a little dated, but reasonably well maintained. Very good breakfast selection. Evening meals were a little limited and Steak was a bit overpriced for the quality.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know who Lord Haldon is, but one thing I know for sure is that he hates everyone who stays at his hotel. We’ll start with the positives. The views from the garden and parking area are lovely. The bed was clean and comfortable. End of positives. Both the hotel’s communal areas and our room were extremely dirty, poorly maintained, and in need of a complete renovation. The shower, in particular, was pretty gross and just about dribbled out of the showerhead. No toilet brush was provided in the room, which sadly meant my partner was subjected to my aftermath. I’ll spare you the details, but this eliminated what little optimism she had left for our stay. While this wasn’t the hotel’s fault, it was roasting. However, the room fan provided was about as effective as an asthmatic blowing through a straw. Breakfast was painfully slow. We ended up seating ourselves after waiting by the “Please wait to be seated” sign for five minutes. What passed for “coffee” from the self-service machine was pure dross. Thankfully, the machine then stopped working. The breakfast bap was dry, served without any sauce, and none was available. The French toast consisted of a single thin slice topped with six berries. The highlight of breakfast was the yogurt pots. Thank you, Golden Acre. Sadly, it was a very disappointing stay, and I’d recommend staying somewhere else. Anywhere else, in fact.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service. Beautiful setting with lovely views and grounds. Quiet and comfortable. Dog-friendly which is a bonus.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, excellent surroundings, very clean, friendly staff, excellent breakfast. The room was a little tired and the bathroom needs an update. However, it was very clean and comfortable and we would stay again.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were lovely. Hotel really needs modernising and updating. The carpets were disgusting in the corridors. Upholstery needs cleaning. Shame as the location and the building itself is very good. Could be wonderful. Drive needs replacing.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

sheila m

Liked: Staff & service, property conditions & facilities
This property was a proper little hideaway! The road in to it was a bit scary but well worth the trip! The property definitely had an air of bygone refinement to it. We had a very peaceful stay. The staff were very friendly and appeared gnuinely pleased to care for us.. It is a wonderful venue for business conferences, weddings etc.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities
The hotel staff were all helpful and attentive. The room was clean and fresh. The gardens were well kept and enjoyable. The building is old and in parts looking a little tired. Food in the restaurant was good. I would recommend the hotel for its excellent customer service and spotless accommodation.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took a while to warm up but was enjoyable. Breakfast was the highlight of the stay with a friendly and enthusiastic member of staff who took my order for a cooked breakfast which was as well cooked as I have had for a very long time and got my day off to the best start.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a beautiful setting

Restaurant service, quality and quantity very good, but had issue with the Hotel's 3 course dinner offer. Obviously the Chef was not in agreement with the offer and it took ages to serve, otherwise the food was lovely. Room very comfortable, but if you are disabled in any way, there is no lift.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Brian

Liked: Room comfort

Nice-ish stay

Stunning from the outside, however the room needed some tlc (not sure if perhaps our room is used as a pet friendly room which might explain that). Bathroom was really nice, recently refurbished. Out room was situated above some outside seating and other guests were fairly noisy outside until gone 11pm which wasn't great. Food was generally good, had one issue with an item, but no apology and seemed to be an effort to get the item removed from the bill. Fire alarm also went off at 6:50am. Unlikely we would stay again.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Suzanne

Absolutely awful, disturbed repeatedly by others.

Initial thoughts were that the hotel looked lovely. Went downhill a tad when we had to hunt for the waiter to place our dinner order, food was mediocre. Room comfortable. Having been up since 5am, we were crashed by 9.30pm, only to be woken at 11.23pm by lots of people outside our room, talking very loudly. I went to politely ask them to be quiet, to be greeted by about ten people all standing in the room opposite with a camera man. I called down to Reception for support, but dialling 0 as per their brochure didn't get a response so I used my mobile to call the main hotel number. The gentleman said he would speak to the guests. I went back to bed, but was again disturbed at 12.15am by loud voices and electronic beeping. I opened my door & was again greeted by a large group of people standing in the room opposite. I called the night porter and was told that 'they'll be finished filming at 12.30'... seriously??? I barely got any sleep after that as I was so angry. It transpires that it was a paranormal event where people can book 'haunted rooms'. Obviousky the room opposite ours was one of the haunted rooms! I spoke to the lady in the desk in the morning and explained our dissatisfaction with the situation, to be told that 'they're normally quiet'. Totally unacceptable. Would not ever recommend this hotel and I will be contacting the Manager directly.
Stayed 1 night in May 2024