See all properties

Basin Park Hotel and Spa

3.0 star property
Swedish massages and natural beauty await at this charming hotel, just steps from Eureka Springs' historic downtown with its parks and shopping

Choose dates to view prices

Photo gallery for Basin Park Hotel and Spa

Terrace/patio - Basin Park Hotel and Spa (Eureka Springs)
Game room - Basin Park Hotel and Spa (Eureka Springs)
Sports bar - Basin Park Hotel and Spa (Eureka Springs)
Interior - Basin Park Hotel and Spa (Eureka Springs)
Exterior - Basin Park Hotel and Spa (Eureka Springs)
Basin Park Hotel and Spa combines relaxation and adventure in downtown Eureka Springs. Travelers can book rejuvenating massages, explore nearby Basin Spring Park, browse on-site shopping, warm up by the lobby fireplace, or enjoy a meal at the Eureka Springs Restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Double Room, 2 Double Beds

Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Individually decorated, individually furnished, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Premium Single Room, 1 King Bed

Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

In the entertainment district, Basin Park Hotel and Spa is in Eureka Springs Historic District, a walkable area in Eureka Springs with great shopping. The area's natural beauty can be seen at Basin Spring Park and Black Bass Lake, while Eureka Springs City Auditorium and Eureka Springs Historical Museum are cultural highlights. Eureka Springs District Court and Great Passion Play Amphitheater are two other places to visit that come recommended. Discover the area's water adventures with kayaking and snorkeling nearby, or enjoy the great outdoors with mountain biking and cave exploring. Guests love the hotel's central location. Visit our Eureka Springs travel guide
Map
12 Spring St, Eureka Springs, AR, 72632

What's nearby

  • autumn in the park
    Eureka Springs & North Arkansas Railway
    18 min walk - 1.0 mile
  • Basin Spring Park
    1 min walk - 0.1 miles
  • Eureka Springs City Auditorium
    3 min walk - 0.2 miles
  • Eureka Springs District Court
    5 min walk - 0.3 miles
  • Eureka Springs Historical Museum
    6 min walk - 0.4 miles

Getting around

  • Northwest Arkansas Regional Airport (XNA)
    71 min drive

Restaurants

  • New Delhi Deli
    2 min walk
  • Mud Street Cafe
    1 min walk
  • Sky Bar Gourmet Pizzeria
    11 min walk
  • Brews
    5 min walk
  • Balcony Restaurant & Bar
    1 min walk

Similar properties

Terrace/patio
Best Western Inn of the Ozarks
Eureka Springs Historic District
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,006 reviews
Best Western Inn of the Ozarks
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Basin Park Hotel and Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Basin Park Hotel and Spa?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Basin Park Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).

Where is Basin Park Hotel and Spa located?

Located in Eureka Springs Historic District, this spa hotel is steps from Basin Spring Park and Eureka Springs City Auditorium. Eureka Springs District Court and Eureka Springs Historical Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Basin Park Hotel and Spa Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1010 reviews
Rating 8 - Good. 238 out of 1010 reviews
Rating 6 - Okay. 105 out of 1010 reviews
Rating 4 - Poor. 45 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and room was clean.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was excellent
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Basin Park is in a perfect location for exploring historic downtown Eureka Springs and a short drive to The Great Passion Play. The complimentary shuttle services was great. Our double Queen room was spacious with a sitting room separating the large bathroom from the sleeping area. I would recommend The Basin Park to anyone visiting Eureka Springs.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and a good restaurant and bar upstairs
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute historical room, clean, great view, cool old hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony restaurant had fantastic service. Jamie helped us find other local places to go and visit
View from balcony
View from balcony
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emilee

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, excellent service and location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
Great little spot in the Ozarks. Room was large and comfy. The staff was wonderful. Lots to enjoy there as well as good food!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Very nice place to stay. Staff were excellent. The burgers in the balcony restaurant were outstanding. The shuttle service was very good. We parked our car upon arrival and didn’t use it the whole time we were there. We walked or used the shuttle for the places we wanted to go.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Basin Park provides activities available to guests; like guided tour of the town and a wine tasting. No extra charge. Staff is great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and historic hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great bar and Resturant to ring in the New Year!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great food,excellent drinks, if you like old architecture it was amazing, and the best massage i have had in a long time!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Billy

Liked: Amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
It’s a cool old building, everything was clean. Location is perfect but you might want to bring earplugs for sleeping.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Johannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! The room was very comfortable! The only problem was the tv. It kept losing signal & there were no maintenance personnel at night to fix it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Main issue was the tub/shower combo. The tub was actually a jacuzzi, with sides higher than a regular bathtub. For someone with bad knees, it made getting into and out of quite difficult and precarious.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent for walking around. Hotel had amazing amenities with wonderful guest events each day! The restaurant was very good with cheap drink specials. Loved the hotel itself and the town has such a rich and interesting history. Very cool place!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Excellent Shuttle Service. Great Location. Wonderful Room Rate. Fantastic Game Room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Artemio

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
It is very old as expected. Quirky bathroom layout and small room. It was a bit loud at night as our room was by elevator. Not as clean as we like. Balcony restaurant was nice for food service. Separate balcony area for beverages only. Had to purchase inside and bring them outside yourself. Parking is offsite. Shuttle service was good. Traffic is congested as streets are extremely narrow. Walkable area.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures look better than the reality of the hotel. The location was great, lots of stuff to do within walking distance. The staff was nice and accommodating but the rooms picked up a lot of outside noise. Additionally, I would advise against using the hot tub because it gave everyone in my family (including my two children) full body rashes that have yet to clear up. After experiencing it, I did a deep dive in reviews and confirmed several others had reported the same problem which is very gross and unsettling.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay here, would recommend this place for everyone! Loved the uniqueness and the atmosphere and amenities. The game room was also, house keeping keeps the place spotless. And staff was amazing with any help we needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accommodating, great location
Stayed 1 night in Oct 2025