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Best Western Plus Grand Manor Inn

Property class: 2.5

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Photo gallery for Best Western Plus Grand Manor Inn

A spacious lobby with a stone fireplace, a comfortable leather sofa, and a large window providing natural light. - Best Western Plus Grand Manor Inn (Springfield)
A spacious living area with a sofa, ottoman, and coffee table, a staircase to an upper level, and a kitchen in the background. - Best Western Plus Grand Manor Inn (Springfield)
A Best Western Plus hotel with a modern design, a covered parking area, and a clear sky at dusk. - Best Western Plus Grand Manor Inn (Springfield)
A hotel room with two beds, a wooden headboard, a nightstand, and a framed picture on the wall. - Best Western Plus Grand Manor Inn (Springfield)
A modern kitchen with a white tiled backsplash, stainless steel appliances, and a buffet setup with food warming stations. - Best Western Plus Grand Manor Inn (Springfield)
Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at Best Western Plus Grand Manor Inn. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

A hotel room with a sofa, a small wooden table, a TV, a bed with two pillows, and a headboard with a geometric pattern.

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

A compact hotel room with a kitchenette, a dining area, and a separate bedroom.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a small kitchenette.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a bedside table, and a wall-mounted lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

A hotel exterior with a covered outdoor seating area, stone pillars, and a Best Western Plus sign.

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk with a microwave, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 King Beds
  • Free wired internet

About the neighborhood

Located in Springfield, Best Western Plus Grand Manor Inn is in the city center. Meadowlark Prairie and Willamette Daisy Meadow reflect the area's natural beauty and area attractions include Science Factory Children's Museum and Exploration Dome and Dorris Ranch. Looking to enjoy an event or a game while in town? See what's happening at Autzen Stadium or PK Park. Visit our Springfield travel guide
Map
971 Kruse Way, Springfield, OR, 97477

What's nearby

  • A red brick building with white columns and a sign reading "Administration Building."
    University of Oregon
    4 min drive - 3.6 miles
  • Cinemark Eugene Springfield 17
    15 min walk - 0.9 miles
  • The Shoppes at Gateway
    17 min walk - 0.9 miles
  • Matthew Knight Arena
    5 min drive - 4.9 miles
  • Autzen Stadium
    5 min drive - 4.3 miles

Getting around

  • Eugene Station
    11 min drive
  • Mahlon Sweet Field Airport (EUG)
    15 min drive

Restaurants

  • Chick-fil-A
    4 min walk
  • Dutch Bros Coffee
    4 min walk
  • McDonald's
    2 min walk
  • Chipotle Mexican Grill
    17 min walk
  • Panda Express
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Plus Grand Manor Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus Grand Manor Inn pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 20.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Grand Manor Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Grand Manor Inn?

Check-out is at 11 AM.

Where is Best Western Plus Grand Manor Inn located?

Located in the heart of Springfield, this hotel is within 1 mi (2 km) of PeaceHealth Sacred Heart Medical Center at Riverbend, Cinemark Eugene Springfield 17, and The Shoppes at Gateway. McKenzie River and Eugene Health Center are also within 1 mi (2 km).

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Reviews

Best Western Plus Grand Manor Inn Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 459 out of 929 reviews
Rating 8 - Good. 257 out of 929 reviews
Rating 6 - Okay. 92 out of 929 reviews
Rating 4 - Poor. 62 out of 929 reviews
Rating 2 - Terrible. 59 out of 929 reviews

Reviews

Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really nice and the staff was helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, great breakfast, close to everything
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great time when I stay there. Staff is friendly and the breakfast is always great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay for families
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff were very helpfully. Definitely stay here again if I’m the area!!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I ever been very clean with a lot of space on the room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and staff were very friendly
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Charlivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice spaces room would stay here again also it was very clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and room always clean. Great value.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and balcony.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Hotel was very clean and spacious. Modern rooms. Check in staff was very helpful and kind.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Breakfast was really good and the breakfast lady was very kind. I would stay here again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Raingsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking. The room we were in had a leak in the ceiling. The carpet was soaking wet and part of the bed was also wet. We informed Aaron, and he took care of us. He gave us a bigger and more comfortable room. It worked out really well. We were tired and were grateful for the upgrade.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Sylvianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Good location to restaurants and shopping and I5. I would recommend this hotel to others and my family for future stays.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property. Clean with good sized room. Helpful staff. Near to highway and duning. Good breakfast. The only problem was using the TV with 2 remotes and difficult to use.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room but the air conditioner was very noisy. Loved the coffee dispenser that would make lattes and mochas. Good breakfast but the bananas were too ripe
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and clean and the king bed was comfortable. We didn't find any shampoo so will bring our own next stay. Check in and out was seamless and the price was about right. Regrettably, the breakfast time was changed to 7 am from 6 am start and we needed to leave before
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was fresh and staff were very friendly and knowledgeable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Room was excellent! Love that there is restaurants close by.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great - the temperature contol was perfect. The only dings: the broken ice-machine and not having a few items like tissue boxes, the water temp for the shower being wonky. Incredibly helpful staff. Good breakfast. Great big room that felt like a suite but wasn't.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, the hotel was clean. The staff was friendly. It would be nice in the spring to have a heated pool.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities
location was good for what we needed. Loved the balcony. rooms were clean but even when the tag was placed outside the door, the room wasn't attended to. That being said it was never a problem to walk down and get more towels. Staff was helpful and accomodating.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Springland. It is in a good location. Next to shopping, dining and easy access to the I-5 and belt line. There is a brewery with great food just across the street. We find the rooms to be clean and it is affordable.
Stayed 1 night in Mar 2026