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Essener Hof Sure Hotel Collection by Best Western

4.0 star property
Travelers can unwind with a drink at the hotel bar after exploring nearby cultural landmarks like Philharmonie Essen and the Old Synagogue

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Food and drink - Essener Hof Sure Hotel Collection by Best Western (Essen)
Meeting facility - Essener Hof Sure Hotel Collection by Best Western (Essen)
Exterior - Essener Hof Sure Hotel Collection by Best Western (Essen)
Exterior - Essener Hof Sure Hotel Collection by Best Western (Essen)
Lobby - Essener Hof Sure Hotel Collection by Best Western (Essen)
Essener Hof Sure Hotel Collection by Best Western offers comfort in central Essen. Guests enjoy the on-site mall for shopping, in-room WiFi, and facilities like the bar and gym. The staff is consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Twin Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed (Living Room)

Suite, 1 Double Bed (Living Room) | Room amenity

Suite, 1 Double Bed (Living Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room) | Room amenity

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Twin Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Stadtkern, a neighborhood in Essen, Essener Hof Sure Hotel Collection by Best Western is in a shopping district and near a metro station. Aalto-Musiktheater and Philharmonie Essen are cultural highlights, while Zollverein Coal Mine World Heritage Site is a notable landmark. Looking to enjoy an event or a game? See what's going on at Rudolf Weber-Arena or Veltins-Arena. Visit our Essen travel guide
Map
AM HANDELSHOF,5, Essen, North Rhine-Westphalia, 45127

What's nearby

  • International Christmas Market Essen
    1 min walk - 0.1 miles
  • Essen Cathedral
    4 min walk - 0.3 miles
  • Philharmonie Essen
    6 min walk - 0.3 miles
  • University of Duisburg-Essen
    6 min walk - 0.4 miles
  • Limbecker Platz
    10 min walk - 0.6 miles

Getting around

  • Essen Central Station
    2 min walk
  • Hirschlandplatz U-Bahn
    5 min walk
  • Düsseldorf Intl. Airport (DUS)
    32 min drive

Restaurants

  • McDonald's
    2 min walk
  • Starbucks
    3 min walk
  • Rosemarie
    5 min walk
  • The ASH Essen
    2 min walk
  • asiahung
    3 min walk

About this property

Essener Hof Sure Hotel Collection by Best Western

Upscale hotel near Messe Essen
Located close to Philharmonie Essen and Old Synagogue, Essener Hof Sure Hotel Collection by Best Western provides a shopping mall on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Buffet breakfast (surcharge), multilingual staff, and smoke-free premises
  • A computer station, an elevator, and concierge services
  • 7 meeting rooms, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 114 individually furnished rooms include perks such as pillow menus and laptop-compatible safes, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 110-cm HDTVs with streaming services and premium channels
  • Art supplies, housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 12.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Restaurants on site

  • Moonlight Express

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Art supplies
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1883
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 110-cm LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP CCL Hotel Hof
TOP CCL Essener Hof
TOP CCL Hof
Essener Hof
Top Ccl Essener Hof
Essener Hof Sure Collection By
TOP CityLine Hotel Essener Hof
Essener Hof Sure Hotel Collection by Best Western Hotel
Essener Hof Sure Hotel Collection by Best Western Essen
Hotel Essener Hof Sure Hotel Collection by Best Western
Essener Hof Sure Hotel Collection by Best Western Hotel Essen

Frequently asked questions

Is Essener Hof Sure Hotel Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Essener Hof Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Essener Hof Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Essener Hof Sure Hotel Collection by Best Western located?

Located in Stadtkern, this hotel is within a 10-minute walk of Philharmonie Essen, Old Synagogue, and Aalto-Musiktheater. Colosseum Theater and Folkwang Museum are also within 1 mi (2 km). Essen Central Station is only a 2-minute walk and Hirschlandplatz U-Bahn is 5 minutes.

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Reviews

Essener Hof Sure Hotel Collection by Best Western Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 263 out of 452 reviews
Rating 8 - Good. 149 out of 452 reviews
Rating 6 - Okay. 27 out of 452 reviews
Rating 4 - Poor. 7 out of 452 reviews
Rating 2 - Terrible. 6 out of 452 reviews

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious rooms and excellent location
Stayed 3 nights in Jan 2026

10/10 Excellent

SangMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient and comfortable stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

We loved the spacious room, modern amenities, and incredibly helpful staff. Breakfast was great as well and offered a good selection.
Stayed 4 nights in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Comfortable room in very convenient location near the Hauptbahnhof
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful staff!
Stayed 2 nights in Oct 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for a couple of nights

Perfect stay for a couple of nights. Room was clean and bed was comfortable. A bar, also serving meals, was nice. Breakfast was to my liking. Best of all was the location, just a few minutes walk from the trainstation and U-bahn.
Stayed 2 nights in Feb 2025

8/10 Good

Frimpong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locatiom

Had a wonderful day trip with my son. The location was perfect from the central train station and the shops. Breakfast was good and had the Gym for myself
Stayed 1 night in Jan 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that l meant was fantastic. I got a beautiful suite for just small amount. I will definitely book that hotel again.
Stayed 1 night in Feb 2025

6/10 Okay

Sune

Good for business

Run-of-the-mill business hotel with an OK bar and a good location if coming to Essen by train.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical location across the street from train station and near stores and restaurants
Stayed 2 nights in Sep 2023

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, well.taken care of.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Amenities
Very convenient location
Stayed 1 night in Jun 2024

10/10 Excellent

Galin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building at great location. My single room had a very decent sized twin bed. Although the hotel is next to the train station, I heard no noise at any moment of my stay. The gym room is basic, but it offers alternatives for a total body workout.
Stayed 2 nights in Dec 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel needs better cleaning rota

Nice hotel good location for trains but knocking one star of as my room was not serviced at all 8n the 3 days that i stayed and my sink had a huge crack in it
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Check in was quick, smooth and professional with a polite and friendly member of staff who showed us to our room personally. We stayed in one of the apartments which the hotel offers which was modern and spacious with a very luxurious feel about it. The beds were extremely comfy and the whole apartment was very well equipped. The hotel is extremely well positioned as it is conveniently close to the main train station and also very close to the central shopping area too. We really wish we could’ve stayed longer as this was the best hotel we stayed in during our Germany tour.
Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Hotel Essener Hof is very close to the Essen rail station. It has historic charm, with some drawbacks. Many rooms have no air conditioning - you must make a special request for an air-conditioned room, after booking on a third party site. Many rooms are on hallways that have steps to climb from the lift. Staff are friendly and helpful. The bar and restaurant are closed; breakfast is a buffet with many traditional German food choices.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Neat and clean

Check in was terrible. I wandered around in the rain for a while before finding the reception area. Our key was there with a note, but because the note was in German I didn't use Google translate on it till we found our room. Turns out the note could have saved us from wandering through different buildings looking for our room. Now that we're settled, the room is adequate. It is clean and well maintained. We'll be here for 4 nights. Too bad we didn't get a hotel with a kettle so I could make coffee and with a little more space.
Stayed 1 night in May 2024

6/10 Okay

MARK

Liked: Room comfort

Nice hotel with a couple of problems

A nice hotel in a quiet corner of central Essen, very handy for the train station and central shopping areas. The room was large and comfortable and the staff were friendly and helpful. There was a problem with a leaking extractor fan in the bathroom and no way to fix it over the weekend but they did provide a bucket when I asked as the floor was very wet. The high tech shower completely defeated me. They had left the full maintenance manual in the hotel room for guests to peruse (and who doesn’t love a maintenance manual when on holiday) but I still overlooked the essential switch on the sink that was needed to activate the shower (silly of me not to guess but there was no obvious sign). A pity also that nobody pointed out that only one of the two lifts gets to the fifth floor. Overall: a nice and clean hotel that just needs to up its game a little.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided everything I needed for a successful trip. Wonderful accomodations.
Stayed 5 nights in Oct 2025

10/10 Excellent

Fadi B Dawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2023

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect for a night or two. Great location next to the station.
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay will definitely be back!
Stayed 1 night in May 2024

8/10 Good

Sabine

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

8/10 Good

Robert

Clean room, nice pillows.
Stayed 3 nights in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Very conveniemt just across from main Essen station. Bit dated and the area surrounding it isn't great but staff very friendly and helpful. Main shopping area is just a few yards away
Stayed 1 night in Jun 2025