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Hotel Panorama & Spa

4.0 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Escaldes-Engordany

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Photo gallery for Hotel Panorama & Spa

Sauna, hot tub, deep-tissue massages, Swedish massages, massages
Lobby
Sundeck
Point of interest
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Quadruple Room

1 bedroom, minibar, in-room safe, desk

Quadruple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room (2+2)

1 bedroom, minibar, in-room safe, desk

Quadruple Room (2+2)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 36 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Quadruple Room (2+2)

1 bedroom, minibar, in-room safe, desk

Superior Quadruple Room (2+2)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, City View (Spa access)

1 bedroom, minibar, in-room safe, desk

Superior Room, City View (Spa access)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room

1 bedroom, minibar, in-room safe, desk

Superior Quadruple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double or 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2+1)

1 bedroom, minibar, in-room safe, desk

Triple Room (2+1)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room (2+1)

1 bedroom, minibar, in-room safe, desk

Superior Triple Room (2+1)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700

What's nearby

  • Caldea Spa - 8 min walk - 0.4 miles
  • Andorra Massage - 12 min walk - 0.7 miles
  • Pyrenees Andorra Shopping Centre - 17 min walk - 0.9 miles
  • Casa de la Vall - 3 min drive - 1.3 miles
  • Pal-Arinsal Ski Resort - 16 min drive - 10.1 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬7 min walk
  • ‪Excalibur - ‬4 min walk
  • ‪Marisqueria Don Denis - ‬8 min walk
  • ‪VIENA - ‬8 min walk
  • ‪Bar Restaurante Els Jardins - ‬7 min walk

About this property

Hotel Panorama & Spa

Upscale family-friendly hotel renovated in 2020 and located near Caldea Spa
Located close to Sant Miquel d'Engolasters, Hotel Panorama & Spa provides a rooftop terrace, a coffee shop/cafe, and an arcade/game room. Treat yourself to a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An electric car charging station, babysitting (surcharge), and an elevator
  • A gift shop, a front-desk safe, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 177 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Childcare services, heating, and daily housekeeping

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 16 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Does Hotel Panorama & Spa have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM. The pool is closed seasonally each year from November 18 to November 19.

Is Hotel Panorama & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Panorama & Spa?

Self parking is available for EUR 16 per day. Limited spots are available.

What time is check-in at Hotel Panorama & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Panorama & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Panorama & Spa located?

This family-friendly Escaldes-Engordany hotel is located in a national park, within 1 mi (2 km) of Caldea Spa and Madriu-Perafita-Claror Valley. Sant Miquel d'Engolasters and Valles del Comapedrosa Nature Park are also within 9 mi (15 km).

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Hotel Panorama & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 503 reviews
Rating 8 - Good. 207 out of 503 reviews
Rating 6 - Okay. 95 out of 503 reviews
Rating 4 - Poor. 33 out of 503 reviews
Rating 2 - Terrible. 14 out of 503 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022

10/10 Excellent

Jimmy Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Stayed 1 night in Oct 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kesorn

Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023

6/10 Okay

Gabor

Liked: Cleanliness
The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Stayed 1 night in Apr 2024

8/10 Good

Lindsey

Liked: Staff & service, room comfort

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022

8/10 Good

Julian

Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations. When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022

6/10 Okay

Eseohe

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

2/10 Terrible

Albi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023

2/10 Terrible

El Mostafa

Disliked: Cleanliness, amenities, property conditions & facilities
No lo recomiendo. Muy sucio ,las plazas de parquing muy pero muy estrechas . El personal OK ,pero no todos.....
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Salva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

bone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agréable

Hotel calme ,chambre agréable. Situé à proximité de la rue piétonne et commercante. Parking sous l'hôtel à 16€/jour. Piscine bien chauffée. Buffet du petit déjeuner assez varié.
Stayed 2 nights in Nov 2024

8/10 Good

Gregoire

Liked: Cleanliness, staff & service, room comfort

Parking pas a la hauteur de la qualité de l'hotel

Parking 16e en plus et parking tres etroit et tres difficile de s'y garer. Pour le reste, c'etait super. Chambre un peu bruyante coté route meme au 9eme etage.
Stayed 1 night in Nov 2024

8/10 Good

M.A.

Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía!

Hotel muy bien ubicado (a unos 200m de la peatonal que lleva al ícono de la ciudad). Habitación muy amplia, prolija y con muy buena vista. Baño muy cómodo. Excelente desayuno. Muy buena atención de su personal. Posee estacionamiento. Realmente fue una pena no haber podido quedarme más de una noche.
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba muy tranquilo, el aparcamiento del hotel muy estrecho
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Carla

Liked: Cleanliness, staff & service, amenities
Habitación amplia y cerca del centro de Andorra. No me gustó que hay dos ascensores y para ir al parking o a la piscina habia que cambiar y cruzar la zona de recepción. Desde la habitación se escuchaba el pasillo y si movian cosas en la planta de arriba.
Stayed 1 night in Sep 2024

10/10 Excellent

José luis

Stayed 1 night in Sep 2024