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Polat Palandoken

5.0 star property
Winter wonderland with indoor pool

Choose dates to view prices

Polat Palandoken offers outdoor excitement and comfort in Turkey's snowy mountains. Skiers enjoy storage, then relax in the sauna or steam room. The on-site restaurant serves daily meals, and free WiFi plus a playground keep everyone entertained between snowboarding.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Pillowtop bed
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Room

Pillowtop beds, minibar, in-room safe, desk

Corner Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

King Suite | Living area | 43-inch LCD TV with cable channels, TV

King Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800

What's nearby

  • Palandöken Mountain - 8 min walk - 0.5 miles
  • Ataturk University - 5 min drive - 2.9 miles
  • Erzurum City Hospital - 6 min drive - 3.6 miles
  • Rüstem Pasha Caravanserai - 6 min drive - 3.8 miles
  • Abdurrahman Gazi Tomb - 13 min drive - 4.9 miles

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 18 min drive

Restaurants

  • ‪Palandöken Cafe 25 - ‬4 min walk
  • ‪Fanus Cafe Erzurum - ‬9 min walk
  • ‪Cafe-25 Kahvaltı - ‬4 min drive
  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬6 min drive
  • ‪Alpine Restaurant - ‬2 min walk

About this property

Polat Palandoken

Luxury family-friendly hotel located in Palandöken
You can look forward to a terrace, shopping on site, and a garden at Polat Palandoken. Hit the slopes at this hotel offering downhill skiing, ski passes, and ski storage. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like snowboarding. Free WiFi in public areas is available to all guests, along with a playground and a hair salon.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free valet parking
  • Buffet breakfast (surcharge), luggage storage, and barbecue grills
  • A 24-hour front desk, coffee/tea in the lobby, and a TV in the lobby
Room features
All 220 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms
Sway Hotels
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 24 reviews
Sway Hotels

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's club
  • Children's pool
  • Downhill skiing
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 6607

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum

Frequently asked questions

Does Polat Palandoken have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Polat Palandoken pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Polat Palandoken?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Polat Palandoken?

Check-out is at noon.

Where is Polat Palandoken located?

This family-friendly Erzurum hotel is located near the airport, within 3 mi (5 km) of Palandöken Mountain, Forum Erzurum and Erzurum Museum. Ataturk House Museum is 3.1 mi (4.9 km) away.

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Reviews

Polat Palandoken Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

9.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
Stayed 3 nights in Oct 2023

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Room wide, clean and good equipped Internet very good Breakfast buffet many choices Stuff very helpful and friendly Barking available and free Staying were amazing and comfortable
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Room comfort

Ortalama

Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
Stayed 1 night in Jan 2020

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gayet güzel, fiyat performans oranı yeterli.

Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
Oda penceresinden pist görünümü
Oda penceresinden pist görünümü
Stayed 5 nights in Jan 2020

4/10 Poor

Sencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Beklediğimiz gibi değildi

Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all respects

Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dicht bij centrum

Uitstekend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

REZERVASYON

KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK

10/10 Excellent

Simon, Bern, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage,sehr schön für Familien

Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen! Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スキーをするために4泊しました。 部屋は狭くも無く、バスタブもあり、キレイに掃除されています。室内はかなり乾燥していて、洗濯物もすぐ乾きます。 フロントや荷物を運んでくれた従業員の対応も大変良かったです。朝食も4泊もすれば飽きてきますが、品数は多く、パンの種類も色々とありました。卵料理は、オーダーして出来たての物を食べれます。 周辺にはいくつかホテルがありますが、スーパーマーケット等は見当たりませんでした。ホテル内には水やジュース・お菓子などを買える所がなく、困りましたが、フロントでタクシーを呼んでもらってエルズルムの街中のミグロス（スーパーマーケット）まで買い出しに行きました。車で20分程の距離です。食品からちょっとした家電売り場があるので、一通りの物は揃います。ジュース・ビール・お菓子などホテルやスキー場の価格よりかなり安く買えます。 ホテル前にスキー場があります。ホテル前にはスキー・スノーボードのレンタルショップがあり、併設されたカフェでリフト券が購入できます。

6/10 Okay

khadijeh, united kingdom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Halil Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

aysim

Stayed 2 nights in Feb 2025

10/10 Excellent

Nihal

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fulya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Münevver

Stayed 4 nights in Feb 2024

10/10 Excellent

arif

Stayed 1 night in Sep 2023

10/10 Excellent

nazif

Stayed 1 night in May 2023

8/10 Good

Eren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

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