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Palan Hotel

4.0 star property
Travelers wake up to mountain panoramas before enjoying meals at the on-site restaurant, creating perfect bookends to days of alpine adventure

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Photo gallery for Palan Hotel

Exterior - Palan Hotel (Erzurum)
Lobby sitting area - Palan Hotel (Erzurum)
Lobby sitting area - Palan Hotel (Erzurum)
Indoor pool - Palan Hotel (Erzurum)
Turkish bath - Palan Hotel (Erzurum)
The Palan Hotel in Palandöken offers families snow-capped mountain luxury with a complimentary breakfast buffet, spa, ski-in/ski-out access with rentals, two coffee shops, an indoor pool, and a children's playground.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

About the neighborhood

Palandöken, a neighborhood in Erzurum, is home to Palan Hotel. Erzurum Museum and Ataturk House Museum are cultural highlights, and travelers looking to shop may want to visit Forum Erzurum and Rüstem Pasha Caravanserai. Spend some time exploring the area's activities, including skiing. Visit our Erzurum travel guide
Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080

What's nearby

  • Mountain ski resort Palandoken Turkey - Erzurum city background
    Palandöken Mountain
    1 min walk - 0.0 miles
  • Ataturk University
    8 min drive - 4.7 miles
  • Çifte Minareli Medrese
    9 min drive - 5.3 miles
  • Kale
    9 min drive - 5.6 miles
  • Abdurrahman Gazi Tomb
    16 min drive - 6.6 miles

Getting around

  • Palandoken Station
    29 min drive
  • Erzurum (ERZ)
    54 min drive

Restaurants

  • Palandöken Jandarma Sosyal Tesisleri
    4 min drive
  • Fanus Cafe Erzurum
    3 min drive
  • Polat Erzurum Resort Hotel Mola Cafe
    5 min drive
  • Ejder3200 Küre Cafe
    6 min drive
  • Alpine Restaurant
    6 min drive

About this property

Palan Hotel

Upscale family-friendly hotel located in Palandöken
Take advantage of a free breakfast buffet, a nightclub, and 2 coffee shops/cafes at Palan Hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk
  • An elevator, newspapers in the lobby, and meeting rooms
Room features
All 158 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and heating

All inclusive details

All-inclusive room rates at Palan Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 6912

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Frequently asked questions

Does Palan Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Palan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palan Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Palan Hotel?

Check-out is at noon.

Does Palan Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50 per vehicle applies.

Are there all-inclusive benefits at Palan Hotel?

Some rate plans available at this property are all-inclusive.

Where is Palan Hotel located?

Located in Erzurum, this family-friendly hotel is steps from Palandöken Mountain, and within 6 mi (10 km) of Forum Erzurum and Rüstem Pasha Caravanserai. MNG Mall and Erzurum Museum are also within 6 mi (10 km).

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Reviews

Palan Hotel Reviews

7.2

Good

7.4

Cleanliness

6.6

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

4 days in Erzurum.

Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022
Verified

6/10 Okay

Fariba

Liked: Cleanliness, staff & service

ask for the buffe price so not get surprised

ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order
Verified

10/10 Excellent

Necati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşemdi.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Özgür

Liked: Cleanliness

Palan otel

Otel temizliği iyi
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resepsiyonist hakan

Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel
Verified

10/10 Excellent

Tuncer

Stayed 1 night in Nov 2025
Verified

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Rasim Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Verified

4/10 Poor

Damla

Stayed 1 night in Dec 2022
Verified

8/10 Good

Ozan

Verified

6/10 Okay

ali

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Süleyman Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Verified

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contant

Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Verified

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017