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Grand Catalkaya Hotel

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Photo gallery for Grand Catalkaya Hotel

A restaurant interior with wooden floors, red chairs, and hanging floral decorations. - Grand Catalkaya Hotel (Erzurum)
A modern interior with a sofa, a coffee table, and shelves with various items. - Grand Catalkaya Hotel (Erzurum)
A hotel with a modern architectural design, featuring geometric patterns and a prominent sign. - Grand Catalkaya Hotel (Erzurum)
A hotel room with a bed, a chair, a small table, a lamp, and a window with sheer curtains. - Grand Catalkaya Hotel (Erzurum)
A modern lounge area with black marble flooring, multiple seating arrangements, and a large television screen displaying a landscape. - Grand Catalkaya Hotel (Erzurum)
At Grand Catalkaya Hotel, you can look forward to a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room

A hotel room with a bed, a flat-screen TV mounted on the wall, a painting on the wall, and a small desk with a chair.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Double or Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a painting on the wall.

Grand Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Economy Triple Room

A hotel room with three beds, a desk with a chair, a TV, and a painting on the wall.

Economy Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, two green armchairs, a small table with a book, a painting on the wall, and a wardrobe.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Luxury Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

A hotel room with three beds, a TV mounted on the wall, a desk with a chair, and a wardrobe.

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Quadruple Room

A hotel room with four beds arranged in a row, a desk with a chair, a television mounted on a wooden panel, and a door.

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 3 Double Beds

View all photos for Comfort Double Room

A hotel room with a bed, a chair, a small table, a lamp, and a window with sheer curtains.

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE LUXURY

  • Sleeps 4

DOUBLE COMFORT

  • Sleeps 4

About the neighborhood

Located in Erzurum, Grand Catalkaya Hotel is in the city center. Turkish-Islamic Arts & Ethnography Museum and Erzurum State Theatre are cultural highlights, and travelers looking to shop may want to visit Rüstem Pasha Caravanserai and MNG Mall. Visit our Erzurum travel guide
Map
Rüstiye Sok. No .3, Kazim Karabekir Pasa Mah, Erzurum, Yakutiye, 25100

What's nearby

  • Rüstem Pasha Caravanserai
    3 min walk - 0.2 miles
  • Kale
    3 min walk - 0.2 miles
  • Castle of Erzurum
    3 min walk - 0.2 miles
  • Yakutiye Medresesi
    6 min walk - 0.4 miles
  • Çifte Minareli Medrese
    6 min walk - 0.4 miles

Getting around

  • Palandoken Station
    17 min drive
  • Erzurum (ERZ)
    20 min drive

Restaurants

  • Gelgör Cağ Kebap
    3 min walk
  • Hacıbey köfte & Cağ kebap
    2 min walk
  • Turkuaz Kültür Kafe Ve Sanat Evi
    4 min walk
  • Ye Gör Cağ Kebap
    3 min walk
  • URFA KEBAP Erzurum
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 35 (roundtrip), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2022-25-0064

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand Catalkaya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Catalkaya Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Catalkaya Hotel?

Check-out is at noon.

Does Grand Catalkaya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 100 per person applies.

Where is Grand Catalkaya Hotel located?

Located in Erzurum City Center, this hotel is within a 10-minute walk of Rüstem Pasha Caravanserai, Erzurum Citadel, and Castle of Erzurum. Erzurum Archaeology Museum and Turkish-Islamic Arts & Ethnography Museum are also within 10 minutes.

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Reviews

Grand Catalkaya Hotel Reviews

8.4

Very Good

8.2

Cleanliness

7.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 160 reviews
Rating 8 - Good. 37 out of 160 reviews
Rating 6 - Okay. 11 out of 160 reviews
Rating 4 - Poor. 5 out of 160 reviews
Rating 2 - Terrible. 14 out of 160 reviews

Reviews

Verified review

10/10 Excellent

Enayatollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel at a reasonable price. Helpful staff. A good restaurant.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food. Breakfast was incredible... for a start 13 different types of cheeses!! Room very clean and large.
Stayed 1 night in May 2024
Verified review

8/10 Good

FARIBORZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and provided good service and assistance. The location is very convenient and close to city center. The only thing that took us by surprise was the cost of the laundry, nearly $11, which is extremely high even for Europe and the US!
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Johannes

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all - fantastic breakfast and very friendly stuff. Other than that - the room was smelling to cigarette smoke and to onions in the morning, half of the lights in the room where out of order, the shower was damaged (no door, but you could see where the door was mounted first). It’s a solid hotel for a city night, but definitely way beyond 4* quality!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nagihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
It is a very good cityhotel.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

N A

Liked: Cleanliness, staff & service, room comfort

Great breakfast

Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For me the best hotel in Erzurum!

We liked everything, the hotel and its decorations, the colours of the corridors and the rooms, the paintings, the rooms itself, the heating in the bathroom, the generous give-aways, the best buffet ever in North-East Turkey and last but not least, the competent and helpful friendliness of the personal. Thank you, when nearby, we’ll come back.
Wall decoration
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

We had a lovely stay at this hotel. Very nice. Rooms lovely and kept very clean. The whole hotel smells lovely everywhere ( no smell of smoke) 👌 wonderful breakfast and very good choice. Nice staff. Very polite. Would highly recommend
Restaurant for breakfast
Reception
Reception
Stayed 10 nights in Feb 2023
Verified review

2/10 Terrible

Azer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was broken. I fell. Somewhere could be broken. The necessary checks were not done. I definitely don't recommend it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had one night at the Grand hotel Catalkaya in Erzurum. I should have stayed for two nights. Erzurum is a very nice town to wander about in. The hotel is excellent value for money. I stayed there in summer, which I suppose is their off season. The room was great, the staff were professional and helpful. The Catalkaya has a great breakfast buffet with a large variety of dishes. It is one ofvthe nicest hotels I stayed in In Turkey.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service
Just one - it's very hot and when you open the window, from there caming very bed smell from another house.
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Hashem

Disliked: Cleanliness, amenities, property conditions & facilities
No window small window to garage no air condition nobody talk English, dad smell in toilet. Dirty sheets and pillows,
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

ERKAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uzun yolculuktan sonra hayalini kurdugunuz dusun suyu hemen kivamina variyor. Sabah kahvaltisi su ana kadar dünyanin bir cok yerinde gördüklerimin en mükemmeliydi. Kahvaltiyi sunan mutfak personeli harici herkez güler yüzlü ve isinin ehliydi. Beni rahatsiz eden tek konu, kahvalti esnasinda personelin birbirleriyle tartismasi ve temizlik yapan beyin elindeki kirli mop idi. Yinede cok tesekkürler. Tekrar gelecegim. Saygilarimla Erkan Yazici
Stayed 2 nights in May 2026
Verified review

6/10 Okay

firdevs kevser

Liked: Staff & service
Disliked: Cleanliness
2 oda için rezervasyon yaptık, her odada yataklarda saç vardı ve oda yeteri kadar temiz değildi
Stayed 1 night in May 2026
Verified review

8/10 Good

Mehmet Eren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yastık kılıfımın içinde her iki yastıkta da kıllar vardı çok iğrendim. Onun dışında her şey tertemizdi, kahvaltı müthişti, konum iyiydi, oda ve banyo bakımlıydı. Yastık içini insan biraz temizler en kritik şeyi yapmıyorsunuz her şey bu kadar güzel olup bu kadar basit bir şeyi nasıl kaçırırsınız? Ayrıca duvar ses yalıtımı da rezalet seviyede.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Batuhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beğenmedim tekrar Rez yapmsm
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alirıza

Liked: Staff & service
Hijyen seviyesi tatmin edici değil. Çalışanlarla ilgili sorunumuz olmadı. Konumu merkezi. Kahvaltısı aşırı kötüydü.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Derman

Liked: Cleanliness, property conditions & facilities
Odalar gayet temiz ve düzenliydi
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Büsra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İyiydi
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Mehmet

Liked: Cleanliness, staff & service
Perdelerden biri takılı değildi , yatak çökük eskiydi rahat yatılmadı , genel anlamda çarşaflar da eskiydi ama çalışanlar iyiydi ve temizlik de yeterliydi güzeldi , kahvaltı da gayet iyiydi
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, amenities
Harikaaa
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Elif Berfin

Liked: Cleanliness, staff & service, amenities
temizlik zayıf kahvaltı mükemmel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Daghan

Liked: Cleanliness, staff & service, amenities
Muhteşem ilgiliki alakalı otel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erzurumda 1 gece konakladığım bu otelde konum olarak çok memnun kaldım merkezi bir yerde, tren istasyonu havalanı ve Palandöken otobüslerinin kalkış noktasına sadece 500 metre falan otel odaları standart ne iyi çok kötü yani parasını hak ediyor ama kahvaltı için ayri bir parantez acmazsam. Haksızlık olur kahvaltıda inanılmaz çok seçenek vardı daha çok soğuk meze gibiydi ama bende harikuladeydi. Onun dışında çalışan arkadaşlar gayet samimi ve hoşgörülüydü bir daha gidersen.tekrar kalırmıyim kesinlikle evet parasını sonuna kadar hak ediyor biz çok memnun kaldık
Stayed 1 night in Oct 2025