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Dedeman Erzurum Palandöken Ski Lodge

Travelers find the perfect blend of outdoor adventure and comfort at this mountain retreat where skiing, hiking, and relaxation await year-round

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Photo gallery for Dedeman Erzurum Palandöken Ski Lodge

Front of property - Dedeman Erzurum Palandöken Ski Lodge (Erzurum)
Lobby sitting area - Dedeman Erzurum Palandöken Ski Lodge (Erzurum)
Daily cooked-to-order breakfast (TRY 60 per person) - Dedeman Erzurum Palandöken Ski Lodge (Erzurum)
Fitness facility - Dedeman Erzurum Palandöken Ski Lodge (Erzurum)
Lobby sitting area - Dedeman Erzurum Palandöken Ski Lodge (Erzurum)
Located near Palandöken Mountain, Dedeman Erzurum Palandöken Ski Lodge offers a peaceful escape with a welcoming garden and convenient coffee shop/cafe. Enjoy regional cuisine at Somine Restaurant or a deep-tissue massage at the spa. Guests consistently share positive experiences.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Superior Double Room

8.6 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Double Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Palandöken, a neighborhood in Erzurum, Dedeman Erzurum Palandöken Ski Lodge is near the airport and near a train station. Ataturk House Museum and Erzurum State Theatre are cultural highlights, and some of the area's notable landmarks include Three Tombs and Erzurum Citadel. Palandöken Mountain and Erzurum Archaeology Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowmobiling. Visit our Erzurum travel guide
Map
Palandoken Kayak Merkezi, Erzurum, Erzurum, 25000

What's nearby

  • Mountain ski resort Palandoken Turkey - Erzurum city background
    Palandöken Mountain
    1 min walk - 0.0 miles
  • Ataturk University
    8 min drive - 4.7 miles
  • Lala Mustafa Pasa Mosque
    9 min drive - 5.4 miles
  • Kale
    9 min drive - 5.6 miles
  • Abdurrahman Gazi Tomb
    16 min drive - 7.1 miles

Getting around

  • Palandoken Station
    30 min drive
  • Erzurum (ERZ)
    36 min drive

Restaurants

  • Palandöken Jandarma Sosyal Tesisleri
    4 min drive
  • Ejder3200 Küre Cafe
    6 min drive
  • Polat Erzurum Resort Hotel Mola Cafe
    5 min drive
  • Fanus Cafe Erzurum
    3 min drive
  • Momo Apres-ski
    5 min drive

About this property

Dedeman Erzurum Palandöken Ski Lodge

Luxury family-friendly hotel near Palandöken Mountain
Located close to Abdurrahman Gazi Tomb, Dedeman Erzurum Palandöken Ski Lodge provides a terrace, a coffee shop/cafe, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski lift privileges. Treat yourself to a Thai massage at the onsite spa. The on-site restaurant, Somine Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the health club, as well as activities like hiking/biking and sledding. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All 66 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and free WiFi.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with rainfall showers and hair dryers
  • 19-inch HDTVs with premium channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: TRY 60 for adults and TRY 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Somine Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 6,566 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot stone massages
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 31 and November 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TRY 500 per night (for stays between 01 December - 31 March)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately TRY 60 for adults and TRY 30 for children
  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 7646

We should mention

The seasonal pool will be open from June to September
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dedeman Erzurum Palandoken Ski
Dedeman Erzurum Palandöken Ski Lodge Hotel
Dedeman Erzurum Palandöken Ski Lodge Erzurum
Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
Dedeman Erzurum Palandöken Ski Lodge
Dedeman Palandöken Ski Lodge
Dedeman Erzurum Palandöken Ski
Dedeman Palandöken Ski

Frequently asked questions

Does Dedeman Erzurum Palandöken Ski Lodge have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Dedeman Erzurum Palandöken Ski Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Dedeman Erzurum Palandöken Ski Lodge?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM–11:30 AM for a fee.

What time is check-out at Dedeman Erzurum Palandöken Ski Lodge?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dedeman Erzurum Palandöken Ski Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 600 per vehicle applies.

Where is Dedeman Erzurum Palandöken Ski Lodge located?

Located in the mountains, this Palandöken hotel offering ski-in/ski-out access is steps from Palandöken Mountain, and within 6 mi (10 km) of Ataturk House Museum and Erzurum Archaeology Museum. Erzurum State Theatre and Three Tombs are also within 6 mi (10 km).

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Reviews

Dedeman Erzurum Palandöken Ski Lodge Reviews

8.4

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 140 out of 278 reviews
Rating 8 - Good. 73 out of 278 reviews
Rating 6 - Okay. 37 out of 278 reviews
Rating 4 - Poor. 13 out of 278 reviews
Rating 2 - Terrible. 15 out of 278 reviews

Reviews

Verified

10/10 Excellent

Arthur David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff in a salubrious location with recommended exercise and wellness facilities.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights and I say very welcoming structure and good friendly and very helpful staff. advice. Giovanni
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the base of mountain making access to the slopes fantastic. Staff were very nice and accommodating. The rooms were large and clean with a very good breakfast. The only concerns were the basement rooms close to the spa which had a musty odor. English was limited but that’s not their fault it just made communication a little bit of a challenge. Overall, a very pleasant experience, especially, tea and cakes at 5 pm!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything so amazing..leave hotel and get chairlift.. Snow wasn't ready, season hasnt open yet but Hotel services extremely good, amazing open buffet breakfast and mountain view and friendly stuff made our getaway priceless.. Worth every penny.. Highly recommend 👌 👍 👏
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Omer

Liked: Staff & service
Great location but the hotel needs an upgrade.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gaga

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sadik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Atmosphere

Sher gute Hotel am Ski-Lift
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Naeem

Liked: Cleanliness, staff & service, room comfort

Perfect winter stay

Excellent stay with great service, specifically from Memet at the front desk. Most staff don’t speak English, so you might need to translate on your phone if you are a tourist. The breakfast wasn’t the best, considering it was cold and wrapped up due to COVID. The location though is excellent, right at the base of a ski lift and ticket sales centre. Rooms do not have kettles and tea/ coffee, but they are very comfortable. We had a suite which looked out onto the slopes. So quaint and beautiful.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Suat sinan

Liked: Cleanliness, staff & service, amenities
lobinin güzelliği ve kayak pistine yakınlık
Stayed 3 nights in Jan 2026
Verified

8/10 Good

turgut

Liked: Staff & service, amenities
temiz
Stayed 1 night in Dec 2025
Verified

6/10 Okay

ada zeynep

Liked: Staff & service
fiyatını hak ettiğini düşünmüyorum yemek bazı günler vardı bazı günler yoktu çalışanlar tatlıydı o da servisi güzeldi kapıda karşılayan beyefendi çok tatlı bir insandı pistin direk yanında o güzeldi onun dışında çok bir imkanı var mı bilmiyorum pek bir şey göremedim ben kaldığım oda gayet büyük ve güzeldi o da temizliği konusunda aynı şeyi söyleyemeyeceğim koltuğun altından eski kalan müşterilerin Çekirdek kırıntıları kalmıştı verilen bir tane havlu yırtık çıktı sanırım yenilendiği için tam olarak oturmamış her şey çok ortalama bir tatil oldu benim için
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Osman bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gökçehan

Liked: Cleanliness, staff & service, amenities
Temiz oda iyi hizmet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SENTURK

Liked: Cleanliness, staff & service, amenities
Oda temiz ve düzenliydi.Çalışanlar çok iyiydi
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daghan

Liked: Cleanliness, amenities
Otel gayet konforlu fakat personel eksikliği var
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CELAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok temiz, çok güzel bir otel. Konumu zaten mükemmel. Çok memnun kaldım
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Metin

Liked: Staff & service, property conditions & facilities, room comfort
Odalar çok geniş ve konforluydu, yastık alezlerinin değiştirilmemiş olması dışında sorun yaşamadık. Oda temizliği daha iyi olabilir. Ayrıca mobilyaların değişime ihtiyacı var. Bunun dışında otel her açıdan iyiydi.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Vedat

Genel olarak otel temiz ancak banyodaki sabun ve duş jelinin bitmiş olduğunu duşa girdikten sonra farkettim ve bu çok sinir bozucuydu.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ömer Furkan

Liked: Cleanliness, property conditions & facilities, room comfort
Su çok az akıyor , Klima yok , Odadaki ikramlar yetersiz , Banyo çok dar , Saç Kurutma makinesi çalışmıyor
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix

Séjour d’une nuit… de passage
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Burhan Burak

Liked: Room comfort
Disliked: Cleanliness
Otel konum ve rahatlık bakımından çok rahat fakat odalar çok tozlu masaların tozu hiç alınmamış her yer toz içindeydi. Kahvaltı da beklemiş ürünler servis edilmiş tabağımıza aldığımız beyaz peynirin altı küflüydü. Biten ürünlerin arkasından devamı gelmiyor takip ve hizmet baya kötü.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eşim ve cocuğum ile önceden satin aldiğim odayi, yolda tekrar teyit ederek hazır olup olmadiğını teyit etmeme rahmen gece 1 saat bekletildim, çocuğun yatağını acmak icin birisi gelecek dediler , yarim saat onu bekledik odada o da gelmeyince lobiye inip yastik ve çarsafları kendim aldım ( ekte resim ekledim) ve çocugu koltukta yatırdım, o sinirle gece uyku uyuyamadım. Hakkımı helal etmiyorum sizlere...
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hamiyet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konforlu Bir Deneyim

Çalışanların ve ortamın temiz,sıcak olduğu bir deneyimdi.Teşekkürler
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Balkon kapısı arızalı bir oda verdiler ve odayı değiştirmek istediğimde sürekli oyalayıp 5 dk işi var deyip tam 1 saat kapının tadilatıyla uğraştılar ve yol yorgunuyken dinlemedin
Stayed 1 night in Apr 2025