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Best Western Plus Hotel Excelsior

4.0 star property
Hotel in Erfurt with a full-service spa and free breakfast

Choose dates to view prices

In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Twin Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Portable fan
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | Hypo-allergenic bedding, in-room safe, blackout drapes

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds (Cozy Sitting Corner)

Suite, 2 Twin Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 2 Twin Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout drapes

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Bahnhofstraße 35, Erfurt, TH, 99084

What's nearby

  • Erfurt Puffbohne Cabaret - 6 min walk - 0.4 miles
  • Kramerbrucke - 7 min walk - 0.4 miles
  • Gildehaus - 9 min walk - 0.5 miles
  • Erfurt Christmas Market - 9 min walk - 0.5 miles
  • Erfurt Cathedral - 11 min walk - 0.6 miles

Getting around

  • Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Willy B. - ‬3 min walk
  • ‪Don Giovanni - ‬3 min walk
  • ‪Café Polo - ‬5 min walk
  • ‪Ristorante Roma - ‬5 min walk

About this property

Best Western Plus Hotel Excelsior

Upscale hotel located in Erfurt Old Town
Take advantage of free breakfast, dry cleaning/laundry services, and a bar at Best Western Plus Hotel Excelsior. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and a computer station
  • A banquet hall, free newspapers, and meeting rooms
  • Luggage storage, tour/ticket assistance, and a front-desk safe
Room features
All 77 rooms feature comforts such as pillow menus, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with digital channels
  • Coffee/tea makers, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is Best Western Plus Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 18 per day.

What time is check-in at Best Western Plus Hotel Excelsior?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Excelsior?

Check-out is at 11:00 AM.

Where is Best Western Plus Hotel Excelsior located?

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum, Neue Mühle, and Kramerbrucke. Aegidienkirche and Erfurt Puffbohne Cabaret are also within 10 minutes. Erfurt (XIU-Erfurt Central Train Station) and Erfurt Central Station are within a 5-minute walk.

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Reviews

Best Western Plus Hotel Excelsior Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 150 out of 358 reviews
Rating 8 - Good. 166 out of 358 reviews
Rating 6 - Okay. 32 out of 358 reviews
Rating 4 - Poor. 7 out of 358 reviews
Rating 2 - Terrible. 3 out of 358 reviews

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut aber

Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Stayed 1 night in Sep 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut im Zentrum gelegen, sehr hilfsbereites Personal Zu Fuß vom Bahnhof erreichbar Hatte Pech in Sachen Ruhe, da gegenüber Gehweg-Reinigungsarbeiten bis in Nacht hinein heftigen Lärm verursachten
Stayed 1 night in Aug 2025

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr freundlich und klappte
Stayed 3 nights in Aug 2025

6/10 Okay

Jacqueline

Liked: Cleanliness

Gutes Hotel für Kurzurlaub

Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles okay
Stayed 1 night in Aug 2025

8/10 Good

Kaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansonsten gut

Zu laut wegen der Straßenbahn keine Klimaanlage
Stayed 5 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Utmärkt hotell för ett stopp på väg söderut eller norrut genom Tyskland Rekommenderas även som en retreat för att komma bort från överbelastade autobahn
Stayed 1 night in Jul 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Nein
Stayed 2 nights in Jun 2025

8/10 Good

Michel

Liked: Cleanliness, amenities
Hotel près de la gare comme souhaité. Personnel aimable. Chambre correcte mais coté rue donc bruit du tramway et pas de climatisation ...
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Bra läge. Bra frukost. Kaffe/the på rummet uppskattas. Trist ingång och reception.
Stayed 1 night in May 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Hatte mir von einem 4-Sterne Hotel mehr erhofft. Gegend um den Bahnhof ist nicht schön.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roswitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage, nur wenige Meter von Bahnhof und Innenstadt entfernt; großer, heller Frühstücksraum mit reich bestücktem Frühstücksbufett; Möglichkeit, Tee und Kaffee auf dem Zimmer zu kochen
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramona

Liked: Cleanliness, amenities
Sehr gut
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fußläufig zur Stadt und Nähe dem Bahnhof. Parken auf hoteleigenen Parkplatz möglich (18 eur Tag) aber deutlich teurer als 200m entferntes Parkhaus 10 eur Tag). Sehr gutes Frühstück.
Stayed 1 night in Mar 2025
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