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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

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Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Exterior
1 bedroom, desk, free cribs/infant beds, free WiFi
Reception
Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, free cribs/infant beds, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, free cribs/infant beds, free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, free cribs/infant beds, free WiFi

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | 1 bedroom, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn Express London-Epsom Downs by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 865 reviews
Holiday Inn Express London-Epsom Downs by IHG

About the neighborhood

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH

What's nearby

  • Horton Park Golf and Country Club - 19 min walk - 1.0 mile
  • Hobbledown - 6 min drive - 2.5 miles
  • Epsom Downs Racecourse - 6 min drive - 3.4 miles
  • Chessington World of Adventures - 8 min drive - 3.5 miles
  • Hampton Court Palace - 12 min drive - 7.7 miles

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bay Leaves - ‬8 min walk
  • ‪The Gamecock - ‬18 min walk
  • ‪The Queen Adelaide - ‬7 min walk
  • ‪Surrey Palace - ‬6 min walk
  • ‪The Station - ‬13 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel near Chessington World of Adventures
Close to Thames River, Orchid Epsom, Sure Hotel Collection by Best Western has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Breakfast (surcharge), smoke-free premises, and a vending machine
  • A 24-hour front desk
Room features
All guestrooms at Orchid Epsom, Sure Hotel Collection by Best Western boast comforts such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is Orchid Epsom, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orchid Epsom, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-out is at 11:00 AM.

Where is Orchid Epsom, Sure Hotel Collection by Best Western located?

Situated in Epsom, this hotel is within 6 mi (10 km) of Chessington World of Adventures, Thames River, and Epsom Downs Racecourse. Hampton Court Palace and Richmond Park are also within 9 mi (15 km). Stoneleigh Station is 12 minutes by foot and Ewell West Station is 25 minutes.

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Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 149 reviews
Rating 8 - Good. 49 out of 149 reviews
Rating 6 - Okay. 28 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 8 out of 149 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Ok for work but i believe it’s an old premier inn that hasn’t had any renovations free parking was definitely a bonus
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for work appointment. Very friendly and welcoming staff. Issue with the coffee machine in the morning, meaning breakfast was late - not an issue for me as I had plenty of time but it might have been for others. Will certainly stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people. Right next to nice pub.
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for me to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and staff

Staff very good, friendly and helpful. Rooms ok, bathrooms could do with updating but good enough. Handy to have the pub/ restaurant next door. Parking tight when pubs open
Stayed 1 night in Dec 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Comfy bed, hot shower and friendly helpful staff. Hotel is a bit dated.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working nights and had a great stay.

I was working nights, so sleeping throughout the day. I slept very well remaining undisturb. The staff were very helpful and curtious, particularly Ali. Also there is a pub attached that serves great food.
Stayed 5 nights in Jan 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Good value and location

Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion. If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog . Will book again if we get the right price however very comparable to that of a premier inn
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024

8/10 Good

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Great value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier Inn lookalike. Very clean, friendly staff. Would definitely use again. Great value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent price good staff

Stopped here a lot for business, staff always helpful and cheerful. Rooms a little worn but clean. Next to a pub for drink and food, but watch it doesn’t close the kitchen early, the pub wouldn’t take a order for simple meal at 8.02 pm as it had shut the kitchen at 8! Food decent. Always tight on parking when the pubs open but always managed to find a spot.
Stayed 1 night in Jan 2025

10/10 Excellent

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay for wimbledon theatre

the stay was for 1 night so somewhere just to sleep and handy for the places we were visiting, it was clean and the lady on the reception was really nice and helpful
Stayed 1 night in Jun 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orchid near Epsom

A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money
Stayed 1 night in Sep 2024