Encuentra Hoteles con alberca en Epetu

“The resort was beautiful. Staff were very helpful, respectful and friendly and breakfast was delicious! I’ll definitely come again.”

“The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

“Manager Leonard Rude and there is no where close by to eat … did not honor our Expedia reservation after paid in full online ”

“We had a great experience. The staff were very helpful and professional. House keeping cleaned daily, breakfast was good. Overall I will give them a 9.”

“The facility lacks proper water sanitation and cleanliness.”

“A very decent snd organized hotel. The rooms are clean, cozy and comfortable. The staffers are also helpful and friendly”

“The property was poorly maintained and unsanitary. The suite entrance was flooded, common-area AC was off/not working, and there was no Wi‑Fi. Breakfast was misrepresented (told to be a full menu but only eggs and bread were served, hot tea made with bagged water), and staff said it covered only one person despite our booking. The room and bathroom were inadequately cleaned: stained rug, dirty refrigerator, soap scum on shower glass, rusty shower faucet with low water pressure, a wobbly toilet,...

“The staff were professional and especially the manager, who went out of her way to make sure myself and my guest were well taken care of even with the fact that they were not ready for guests due to major renovations going on, and in spite of the fact they never received any reservation notice from Expedia. I give Grace, the Manager, 2 thumbs up for her professional conduct, her patience with me, as well as her trust in me even in the face of uncertainty getting paid due to communication issues...