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El Cielo Resort

5.0 star property
Lakefront hotel with 2 restaurants and a winery

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Photo gallery for El Cielo Resort

Outdoor pool
Exterior
View from room
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

View from room

Junior Suite, 2 Queen Beds

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive - 2.1 miles
  • Winery Vena Cava - 6 min drive - 2.1 miles
  • Adobe Guadalupe Vineyard - 7 min drive - 2.8 miles
  • Parque La Joya - 11 min drive - 4.5 miles
  • Monte Xanic Winery - 12 min drive - 5.4 miles

Getting around

  • Tijuana Intl. Airport (TIJ) - 112 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace, and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts a tasting room, winery tours, and a vineyard. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries, and hair dryers
  • Private yards, full-sized refrigerators/freezers, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Check-out is at noon. Late check-out is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum, and State Center for the Arts.

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El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 976 reviews
Rating 8 - Good. 152 out of 976 reviews
Rating 6 - Okay. 77 out of 976 reviews
Rating 4 - Poor. 26 out of 976 reviews
Rating 2 - Terrible. 30 out of 976 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Updated rooms and excellent service from staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Mariamne Tzetzangari Valdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The wine tour and tasting was incredible, will definitely go back!
Stayed 3 nights in May 2025

10/10 Excellent

Maria Clara

Liked: Cleanliness, amenities, property conditions & facilities
That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend
Stayed 1 night in May 2025

10/10 Excellent

Florence Jokisch de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property!
Stayed 4 nights in May 2025

10/10 Excellent

Jahayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.
Stayed 1 night in May 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Valle
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in May 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good, beautiful grounds. Winery well done, enjoyed the wines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for the excellent service!!!

Very nice property with good size rooms, food and excellent service
Stayed 4 nights in Feb 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff is top notch
Stayed 1 night in Jan 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
It was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and relaxing stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property and staff were absolutely amazing!! I will definitely be returning to this property for future stays when in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dustyn

Liked: Amenities
Amazing staff, reception, service & location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern property with clean rooms and great amenities. Very friendly and helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Noisy equipment outside that was vibrating all night. An AC compressor or something similar
Stayed 1 night in Apr 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular! Did not want to leave. Beautiful property and very secure.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at El Cielo resort and it was great. I loved the attention to details and the service staff was great. We will be staying again mext time we visit the Valle de Guadalupe!
Stayed 2 nights in Dec 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in May 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025