Ratings based on 1,000 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Jul 2, 2021 on Expedia
Nice and quiet
by A verified traveler
Posted Sep 28, 2020 on Hotels
by A verified traveler from Houston
Posted Sep 24, 2020 on Expedia
Chose this hotel for our anniversary and was quite disappointed
Power went out
Water went out
Room was never cleaned in our 2 night stay
Staff was very unfriendly and very careless towards guests
Great deal on the room but at a cost
by A verified traveler
Posted Sep 21, 2020 on Expedia
by A verified traveler
Posted Sep 20, 2020 on Hotels
by A verified traveler
Posted Sep 18, 2020 on Expedia
by A verified traveler
Bad Experience
Posted Sep 15, 2020 on Hotels
This was our date night, but didn’t turn out good. Well the check in was fine. I always check the room the top of the blanket had hair on it and one of my pillows. The bathroom had hair on the floor, top of the toilet and on 2 of the towels ( big and small). I was not happy and felt uncomfortable. I had to turn the pillowcase inside out on order to feel comfortable enough to sleep. Not sure what happened but this was not acceptable. I have pictures as well.... 😔😳 At 8:30 AM Sunday morning we were woke up with a transformer blowing out the power at the hotel.. I have PTSD so I was scared for my life not knowing what was going on. When we checked out I tried to advise the front desk of the issues and told me to tell Expedia because that’s who I paid. He didn’t care at all. I can’t believe this hotel had these issues and the manager did not care.....
by A verified traveler
Disappointed
Posted Sep 14, 2020 on HotelsWhen I arrived, it took the front desk clerk about 30 minutes to check me in. She stated she was trying to login but I don’t think that’s what she was doing. The next morning when I was trying to reach housekeeping for more towels, I had to make 6 calls in order to reach the front desk and then I was inconvenience. Front desk clerk told me that I had to come from the 18th floor to the front desk for towels. Housekeeping never came to clean up my room and I found chip bags from the previous person who stayed in the room. All night I heard rattling in the room. I’m not sure if it was a bug or the ac unit.
by A verified traveler
Posted Sep 14, 2020 on Expedia
If i knew the pool was closed I would have never went there.
by A verified traveler
Posted Sep 12, 2020 on Hotels
Hotel check in lady was rude and short tempered. Not guest friendly at all. Hotel room did not get cleaned after our first night. For $100 a night this is unacceptable. No refill on toiletries or towels or waters or coffee.