Emiliano Zapata Vacations

Everything was really good

Absolutely amazing experience! The hotel was wonderful, the food was delicious, and the area was very peaceful and felt extremely safe. What impressed me the most was the way they treated their guests. They truly make every customer feel special, comfortable, and cared for, almost like you’re at home with family. The pools were beautiful, the service was excellent, and everything about our stay was perfect. I honestly have nothing negative to say. If there were a rating higher than 5 stars, I would definitely choose the highest one. Highly recommended, and I would absolutely come back again! ⭐️⭐️⭐️⭐️⭐️

I absolutely loved my stay at this hotel! From the moment we arrived, everything was amazing. The property was beautiful, clean, and well-maintained, and the staff was incredibly friendly, welcoming, and attentive. The atmosphere was relaxing and luxurious, and there were so many great amenities and activities to enjoy. Our room was comfortable, spacious, and had everything we needed for a perfect stay. The food and drinks were also excellent.

Beware of bed bugs. This place unfortunately did not meet our standards. I ended up getting an infection on my leg due to the bed bugs at this facility, which surprised me given that it is supposed to be one of the more high-end locations in Puerto Vallarta. Additionally, everything that might be a standout dish on the menu is a surcharge, so be ready for that if you plan to come here. I would advise visiting here during the time of September, as we experienced a lot of humidity. They do have some nice amenities that are outdoors, which are hard to enjoy if you come in the most humid times of the year. Additionally, I didn't enjoy the fact that as soon as we were welcomed in, they tried to push a VIP program onto us. This then committed us to a 75-minute onboarding and additionally delayed our check-in from actually having us enjoy our welcome and our first day. We lost several hours just to them trying to sell us on the sort of VIP experience, which I believe is a timeshare. Luckily, we were able to get out of this, and I would recommend others to do so as well if you want to maximize your time at the resort. Again, I would urge visitors to look elsewhere as you can finder more cleanly resorts for this price. Additionally, transportation to and from the resort is not included without yet again.. a surcharge